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Holiday Inn & Suites Chicago - Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn & Suites Chicago - Downtown by IHG

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Interior
Property entrance
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
506 West Harrison Street, Chicago, IL, 60607
  • Place, 311 S Wacker Dr
    ‪5 min walk‬
  • Place, Skydeck Ledge
    ‪8 min walk‬
  • Place, Willis Tower
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(58 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chicago

Holiday Inn & Suites Chicago - Downtown by IHG is centrally located in Chicago, a 5-minute walk from The Old Post Office and 10 minutes by foot from Willis Tower. .This hotel is 2.6 mi (4.1 km) from McCormick Place.

What's nearby

  • The Old Post Office - 3 min walk - 0.3 km
  • 311 S Wacker Dr - 5 min walk - 0.4 km
  • Skydeck Ledge - 8 min walk - 0.7 km
  • Willis Tower - 8 min walk - 0.7 km
  • Michigan Avenue - 2 min drive - 1.8 km

Getting around

  • Clinton Station (Blue Line) - 2 min walk
  • Chicago Union Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪Potbelly Sandwich Shop - ‬6 min walk
  • ‪Little Toasted - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪Beggars Pizza - ‬6 min walk
  • ‪Lou Mitchell's - ‬7 min walk

About this property

Holiday Inn & Suites Chicago - Downtown by IHG

Hotel with a seasonal outdoor pool, 5-minute walk to The Old Post Office
Holiday Inn & Suites Chicago - Downtown by IHG offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 145 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities including a 24-hour health club and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Holiday Inn & Suites Chicago - Downtown by IHG. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 1047 square feet (97 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 65 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; USD 22 to 22 per person
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,047 square feet of conference space
  • 2 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 22.00 per person
  • Uncovered self parking fee: USD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 23 to September 01
Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown

Holiday Inn & Suites Chicago - Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 98 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and welcoming.
Stayed 2 nights in Sep 2025

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was nice. Room was clean. But bathe is tiny. Lobby furniture needs shampooing. It’s nice furniture just stained. Not too far from downtown but I would not call it walkable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. The mini refrigerator kept our drinks really cold. We were able to get as much ice as we needed from the ice maker. The staff was friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah, Chicago

Stayed 3 nights in May 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Loved the location- so near the subway and train.
Stayed 4 nights in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities

Good location and price

Staff was really friendly and helpful. Pretty clean and seemed to have been remodeled. Protesters at 5 am right outside were disturbing but outside of the hotel control. They did let us know about it upon check in at least. Overall felt safe, no bugs, decent price. Close parking for a fee. Convenient location.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service

Anniversary trip

Strikers waking us up at different times during the early morning. Breakfast buffet waffles and sausages could have been warmer.
Stayed 2 nights in Sep 2025

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrance

Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Sep 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ilse j

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Travelled with partner
Disliked: Staff & service, amenities
Terrible experience. Parking should absolutely be free. $65 a night for parking is nothing short of theft. On top of that, the hotel had protesters outside with megaphones, and instead of offering a discount or compensation for the disruption, nothing was done. But just saying sorry. To make matters worse, at checkout my bill was $801 for a 3-day stay because they improperly billed me. After arguing with the front desk, they finally corrected it down to $620. still outrageous, but at least almost $200 less than their mistake. Laughable hotel. I would never return here, even if it were the last hotel available in Chicago.
Stayed 3 nights in Sep 2025

2/10 Terrible

Clara

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great services and rooms

Clean rooms, good customer service and very understanding that we were traveling let us bring n leave luggage.
Stayed 2 nights in Sep 2025

10/10 Excellent

Navid

Stayed 4 nights in Aug 2025

10/10 Excellent

Scott B.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Very helpful and accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 3 nights in Aug 2025

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, amenities
Labor union picket line woke us up at 5:30 in the morning two days in a row. We were not informed this is going to take place until after we had checked in would’ve been nice to know.
Stayed 4 nights in Aug 2025

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay, hotel was clean and tranquil. Highly recommended if you're taking the train from O'Hare airport, as it's located right in front of Clinton station, and it's close enough to various bus stops.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family, Travelled with group
Protesters starting banging on drums at 4 am every morning due to unfair labor laws Holiday Inn is involved in
Stayed 3 nights in Aug 2025

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived the staff was so friendly and helpful. We were a family of 4 (mom, dad, 19yr, 12yr) in town for a concert. The easy access to the blue line was an added bonus. Room was very clean and comfy and worked well for what we needed. The bathroom is on the small side but we made due. They provided a hair dryer, body wash, shampoo, conditioner, and lotion (dove brand in big pump bottles). The housekeeping did an amazing job every day while we were out. Will definitely stay with them again if ever in Chicago.
Stayed 4 nights in Aug 2025