Hilton Garden Inn Albany

4.0 star property

Photo gallery for Hilton Garden Inn Albany

Bar (on property)
Exterior
Deluxe Room, 1 King Bed, Ocean View | View from room
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3 Toll Place, Albany, WA, 6330
  • Albany Entertainment Centre
    ‪1 min walk‬
  • Town Hall
    ‪11 min walk‬
  • Middleton Beach
    ‪6 min drive‬
  • Albany, WA (ALH)
    ‪13 min drive‬

Similar properties

About the area

Albany

A stay at Hilton Garden Inn Albany places you in the heart of Albany, steps from Albany Entertainment Centre and 5 minutes by foot from Albany Visitor Centre. .This hotel is 0.4 mi (0.6 km) from Western Australian Museum and 0.5 mi (0.7 km) from Albany Convict Gaol Museum.

What's nearby

  • Albany Entertainment Centre - 1 min walk - 0.1 km
  • Albany Visitor Centre - 5 min walk - 0.5 km
  • Brig Amity Replica - 10 min walk - 0.9 km
  • Town Hall - 11 min walk - 0.9 km
  • Middleton Beach - 6 min drive - 5.1 km

Getting around

  • Albany, WA (ALH) - 13 min drive

Restaurants

  • ‪Hungry Jack's - ‬16 min walk
  • ‪Espresso One - ‬14 min walk
  • ‪KFC - ‬16 min walk
  • ‪Due South - ‬10 min walk
  • ‪Don Japanese Fusion - ‬18 min walk

About this property

Hilton Garden Inn Albany

Hotel in Albany with a 24-hour fitness center and a 24-hour front desk
Hilton Garden Inn Albany offers 108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 108 guestrooms featuring flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
You can enjoy a meal at the restaurant serving the guests of Hilton Garden Inn Albany, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hilton Garden Inn Albany has a restaurant on site.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 per person
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 9.95 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hilton Garden Inn Albany Hotel
Hilton Garden Inn Albany Albany
Hilton Garden Inn Albany Hotel Albany

Hilton Garden Inn Albany Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 321 reviews
Rating 8 - Good. 100 out of 321 reviews
Rating 6 - Okay. 28 out of 321 reviews
Rating 4 - Poor. 8 out of 321 reviews
Rating 2 - Terrible. 3 out of 321 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Great service and lovely room. Bathroom was spacious, shower was great (with glass screen). Large TV in room with free access to streaming services just had to log onto netflix with my own account. Lovely stay.
Stayed 1 night in May 2025

6/10 Okay

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The experience was not a Hilton-worthy one

All good but could be easily amazing. No toilet bowl brush: unforgivable. Your overall breakfast experience is not the standard I expect from Hilton. Some cheap motels do better. I wouldn’t give your croissants to a dog. Coffee is average and overall breakfast food is of average quality. Some… front of house staff in tank top and everyday trainers is NOT professional. Until I know for sure all this has changed for the better, I will not come back and stay in this hotel and will recommend to my network of fellow travellers to avoid. This said, your a la carte dinner food is of a much higher standard than your actual hotel grade. It’s very very good. So you have a serious problem with your overall standards : in food quality, in staff uniforms an some minor facilities items. When I think HILTON, I sadly think INCONSISTENCY.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the short stay,
Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows were uncomfortable, parking was at a premium. The staff were friendly and the rooms were clean.
Stayed 2 nights in Jan 2025

8/10 Good

Casandra

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, right across from Due South. Nothing to complain about!
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, room comfort

Not what we’re used to with Hilton.

Pretty basic and out of the main eating/shopping district. A bit inconvenient in inclement weather.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Stayed for 2 nights and it was a shame to leave. Great location and close to everything.
Stayed 2 nights in Jan 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely place to stay, we thoroughly enjoyed our time. The restaurant and service was excellent. The only suggestion is to introduce a no thongs dress code for the restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony, Sunset Beach

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel in a fabulous location. Wonderful views and within a short walk to the center of the town.
Stayed 3 nights in Jan 2025

8/10 Good

Kym

Travelled with family
Didn’t like it doesn’t have a swimming pool. Spare bed wasn’t set up on arrival.
Stayed 6 nights in Jan 2025

10/10 Excellent

Cathy

Stayed 1 night in Jan 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay when visiting Albany.
Stayed 2 nights in Jan 2025

6/10 Okay

Zoe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are great(although understaffed during our stay which was peak). Unfortunately we had some electrical and air con issues during our stay, which were both resolved. The gym is nice and well equipped. The hotel is new and everything is in great condition and nice comfy bed and linens. The cleanliness of the bathroom, specifically the shower was not great. Mould that hasn't been removed between tiles. Perhaps more time spent doing a deep clean between guests. I didn ‘t like that the shower cap, slippers and sewing kit had to be requested. I realise this is not a 5 star hotel, but just the basics like a note pad and pen would be a nice touch. Especially as this hotel is utilised by corporates for work trips. Food wise we dined in at the on site restaurant for dinner. It was sub par and hit and miss. Meal was overcooked and the veg looked a bit sad. I highly recommend the food at “Due South” which is a 30 second walk from the hotel. That said my husband’s prawn dish was lovely. Overall I would stay again, but more likely in a business capacity rather than leisure. A heated pool especially for the colder months would be a great add on!
Stayed 3 nights in Dec 2024

10/10 Excellent

martyn, perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.clean and a great buffet breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sea. Quiet.
Stayed 3 nights in Dec 2024

8/10 Good

Laura

Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo

Travelled with family
Stayed 3 nights in Dec 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall just a Nic clean and quiet place to stay !
Stayed 2 nights in Dec 2024

6/10 Okay

Mounica

Travelled with family and small children
Liked: Cleanliness, amenities
Like - easy check in check out, prompt response to provide blanket and slippers, clean room Dislike - food at the restaurant : salty barramundi, badly cooked pork belly, no conceirge service, staff inabiity to manage busy periods which required us to take plates and cutlery upstairs and no collection of them from our room till checkout
Stayed 3 nights in Dec 2024

10/10 Excellent

PENG, Patterson Lakes

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Wenyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to local cafes and shops. Free parking.
Stayed 2 nights in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food in cardboard boxes

This place is nice, it’s brand new and has nice views over the water. The staff were very accommodating. The only downside for me was that the room service has to be collected from the bar and comes in cardboard boxes. The food was great ok so I’m not being negative, but if it were my hotel I just might reconsider this approach. Otherwise very good
Stayed 2 nights in Dec 2024