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Crown Hotel

3.0 star property

Photo gallery for Crown Hotel

Bar (on property)
Classic Double Room | Bathroom
Front of property
Classic Double Room
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
7 London Street, Chertsey, England, KT16 8AP
  • Place, Chertsey Museum
    ‪3 min walk‬
  • Place, Thames River
    ‪15 min walk‬
  • Place, Thorpe Park
    ‪3 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(19 reviews)
  • Garden view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Chertsey

Located in Chertsey, Crown Hotel is in the historical district, within a 10-minute drive of Thorpe Park and Brooklands Museum. .This hotel is 7.8 mi (12.6 km) from Hampton Court and 8 mi (12.8 km) from Hampton Court Palace.

What's nearby

  • Chertsey Museum - 3 min walk - 0.3 km
  • Thames River - 15 min walk - 1.3 km
  • Thames Path - 16 min walk - 1.4 km
  • Chertsey Abbey - 3 min drive - 1.7 km
  • Thorpe Park - 3 min drive - 3.1 km

Getting around

  • Chertsey Station - 9 min walk
  • Station A Station - 14 min drive
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪KFC - ‬7 min drive
  • ‪Wilderness Bar And Grill - ‬9 min drive
  • ‪Golden Grove - ‬18 min walk
  • ‪Harry’s Fish And Chips - ‬16 min walk
  • ‪Vibes Bar & Kitchen - ‬7 min drive

About this property

Crown Hotel

Suburban hotel with a restaurant, near Thorpe Park
Crown Hotel offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Beds feature memory foam mattresses. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 49 air-conditioned rooms featuring flat-screen televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features wedding services, a television in a common area, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chertsey? This hotel has 38750 square feet (3600 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Crown Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 38,750 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Late check-in is only available on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15 for adults and GBP 8.75 for children
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Credit/debit cards will be pre-authorized upon check-in to allow items from the bar and restaurant to be charged to guests' rooms. The sum spent will not be fully charged until check-out.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Chertsey
Crown Hotel Chertsey
Crown Hotel Hotel
Crown Hotel Chertsey, Surrey
Crown Hotel Chertsey
Crown Hotel Hotel Chertsey

Crown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 281 out of 557 reviews
Rating 8 - Good. 172 out of 557 reviews
Rating 6 - Okay. 69 out of 557 reviews
Rating 4 - Poor. 22 out of 557 reviews
Rating 2 - Terrible. 13 out of 557 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eliza

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

lee

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and bar. Great room. Complimentary room upgrade was very much appreciated!
Stayed 1 night in Nov 2025

6/10 Okay

GRAHAM

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

Inadequate room lighting

The sole real issue was only one very dim ceiling light and only 1 dim bedside light in the room. I had to use my iPhone light to see how to use the coffee machine. There appeared to be 2 more spare plugs for missing table lamps. I went to see the receptionist who spent at least 10 minutes searching several places for lamps. With no success. We were offered a change of room, but my wife had already changed for bed so we stayed in the gloom.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Everything was great. Would definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

6/10 Okay

Manuel, Portland

Liked: Staff & service
No tissues provided. Unsafe tub entry height and slippery floor. Hot and cold sink faucets are separate causing either burnt or frozen hands. Maid service is inadequate.
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant rooms , lovely bar and good food. Very helpful friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with safe, easy parking. No fuss. Perfect for overnight stop after visiting friends. Well priced.
Stayed 1 night in Sep 2025

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My only issue with my stay was there was rip in quilt cover when we arrived late evening in morning we brought this up and was assured it would be changed but when we got back from day out it was same sheet on
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great in the bar and also a good selection of drinks. Everyone was very welcoming and friendly will definitely return
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Plenty of secure parking at rear, friendly helpful staff, large room with air conditioning and good breakfast. The pub is in great condition, the room was clean, but could do with some refreshing…it smelt damp and the corridors are in need of redecoration. We used it for a Heathrow flight the next day…20 minutes by car and would on balance use again as it’s better and more reasonably priced than on airport hotels (which can’t guarantee a parking space).
Stayed 1 night in Sep 2025

8/10 Good

Carol-Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overnight Stay

Beautiful oldy-worldy Pub/Hotel. Great breakfast. Room was nicely decorated, but freezing! No amount of fiddling with the Aircon helped.
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Room amazing, comfy and clean. Car park very secure. Staff were all really welcoming and helpful. The food and atmosphere in the bar were a highlight.... excellent quality. A classic upmarket British pub experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Luisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
A few stains on carpet no milk for a brew warm water in a bottle with a flip lid from the tap
Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Was booked as an overnight pit stop for Thorpe park but actually wished we’d spent more time there. Quirky, cosy and everything you needed like ironing board, hairdryer, toiletries, coffee machine etc. even snack in the room (chargeable). Literally 5 mins to Thorpe park
Stayed 1 night in Aug 2025

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025