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Central Hotel Cheltenham by Roomsbooked

3.0 star property

Photo gallery for Central Hotel Cheltenham by Roomsbooked

Interior
Shower, towels
Iron/ironing board, free WiFi, bed sheets
Single Room
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View map
7 Portland Street, Cheltenham, England, GL52 2NZ
  • Place, The Promenade
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, Cheltenham Racecourse
    ‪3 min drive‬

Room options

View all photos for Twin Room

Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Double Bed

View all photos for Double Room

Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, 3 Single Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

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Central Hotel Cheltenham by Roomsbooked Reviews

Reviews

6.8
Rating 10 - Excellent. 63 out of 245 reviews
Rating 8 - Good. 69 out of 245 reviews
Rating 6 - Okay. 41 out of 245 reviews
Rating 4 - Poor. 26 out of 245 reviews
Rating 2 - Terrible. 46 out of 245 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , ideally situated very safe area, nice parking & very clean amenities
Stayed 2 nights in Aug 2025

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel perfectly situated, very clan and tidy, friendly staff, very pleasant stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Philippa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A rather farcical hospitality.

I am 75 arriverd before check in and was generously allowed tyo leave my small case as I went to the cricket. I checked in at about 6.30pm and was given room 20 at the top of the house up about 3 flights. I did not announce my hidden disability but I am obviously a pensioner and would never have expected to be so far up and expected to walk up 4 steep steps without a bannister to a fire door room entrance that was very heavy. Staff could have allocated me alower room as they knew I would return. The toilet seat slipped about and didn't fiit, the batroom door handle was separating from the doot and someone scould have been locked in there and no-one would have heard them shout, and the bath mat was stained with paint and/or bleach. The room was cleaned properly and I would have liked more sachets of tea and coffee. Ther staff told me they complsin regularly about laintenance but it is rarely carried out. That room was a serious accident waiting to happen.
Stayed 1 night in Jul 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect staying spot
Stayed 7 nights in Jul 2025

2/10 Terrible

Brambledown

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and the bathroom was clean. We paid an exorbitant amount for a room which was beyond shabby in a hotel which was in a worse condition than the room. There had been a problem with our booking and the staff were extremely helpful sorting our accommodation out, that was the highlight of the trip. The carpets in the corridors were filthy, with a number of stains of unknown origin. The room was small with peeling paint around the windows and a slightly cleaner carpet than the hallway. We go to a lot of hotels due to our work and this is not the worst place we have stayed at, it's the second worst.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel, more of a hostel. Definitely not worth 150 Gbp a night.
Stayed 1 night in Jun 2025

4/10 Poor

Matt

Stayed 1 night in May 2025

10/10 Excellent

Alan

8/10 Good

douglas

Travelled with family
Liked: Cleanliness, staff & service

Cheltenham hotel

The mattress was well used and sagged In middle No AC Room did have micro wave and fridge
Stayed 8 nights in Jun 2025

6/10 Okay

Synneve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating of several requests we had, and the mini fridge in the room was a plus. The two fans we borrowed were not enough to cool the room during the heat wave, so sleep was uncomfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, amenities
Needs abit of tlc. Very convenient
Stayed 1 night in Jun 2025

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as expected. Given the pictures you would expect a well maintained, high quality boutique type hotel. This felt more of hostel, Building requires maintenance, everything was was worn and dated. Bathroom was not to a good standard at all.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Trent

Stayed 1 night in Jun 2025

2/10 Terrible

chloe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We
Stayed 1 night in May 2025

2/10 Terrible

Dennis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dump, peeling wallpaper, filthy carpets, broken glass in windows, rotting window frame, weird smell, looks nothing like the online profile, If i could give 0 stars i would. Rude staff, and no lift. AVOID THIS PLACE, In retrospect i would rather have slept in the nearby park, because it would have been better
Stayed 1 night in May 2025

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Stayed in early May. We had room 15 street level at the front. Plenty of space, more like a suite with a sofa and TV at one end and 2 single beds at the other with another TV. There was a fridge and tea and coffee. Bathroom looked to have recently been tidied up but the rest of the room needs refreshing. There were no real mattresses, only pieces of foam cut to shape. Probably would not stay here again.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Got me out of a tight spot

Booked at very short notice. Excellent response. The receptionist was great, the room functional.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really great , slightly confusing at the start as my room got cancelled accidentally but overall really great
Stayed 1 night in Apr 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Adrian

Travelled with group
Disliked: Property conditions & facilities

Basic room

Basic room. Accessible parking in centre of the town
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location and staff
Stayed 1 night in Mar 2025