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Palace Hotel & Spa Buxton

4.0 star property

Photo gallery for Palace Hotel & Spa Buxton

Exterior
Indoor wedding
Indoor pool, pool loungers
Food and drink
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • Place, Devonshire Dome
    ‪3 min walk‬
  • Place, The Crescent
    ‪3 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Single Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Single Room

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

8.2 out of 10
Very good
(67 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is AU$189
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About the area

Buxton

With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. .This spa hotel is 0.3 mi (0.5 km) from Slopes and 0.3 mi (0.5 km) from Buxton Museum and Art Gallery.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Baths - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km

Getting around

  • Buxton Station - 3 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • ‪Pavilion Gardens - ‬7 min walk
  • ‪Seasons - ‬3 min walk
  • ‪Redwillow Buxton - ‬3 min walk
  • ‪The Railway - ‬7 min walk
  • ‪Green Pavilion - ‬5 min walk

About this property

Palace Hotel & Spa Buxton

Palace Hotel & Spa Buxton offers 186 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open select days.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Lift
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Palace Hotel & Spa Buxton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 329 out of 1005 reviews
Rating 8 - Good. 343 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 101 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Nigel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel looked fantastic. Unfortunately a large wedding party took over the entrance lobby and stairs for pictures just when everyone was booking in so a massive queue. Recommend an events manager to deconflict timings of main booking in guests. Later the bride used the main corridor to the restauarnt and bar for photos causing another large queue. If you are booking a stay be aware you will be charged for car parking inthe hotel car park even though you are a resident. Suggest increase the daily room rate and make resident parking free as it just angers guests. Add an extra person on reception at arounf 4pm when everyone is told to bookin. The queue was out of the entrance, not a great start. Finally if you advertise yourselves as a hotel and Spa it helps if the Spa is open for guests on a Sunday if they are staying for a weekend. No availability on the Saturday either despite the staff just sat chatting. Very poor look. A fantastic vista and beautiful old hotel with the stay spoiled by these issues. Hope the feedback help you to improve.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 2 nights in Sep 2025

6/10 Okay

Rachel

Not a 4 star hotel. Everything feels budget from the moment you arrive. Cheap tat in the entrance, all looked cluttered and mismatched. Asked to pay for car park and spa. We chose not to use the spa after reading reviews once checked in. Food was some of the worse we’ve eaten. Dinner - served watery packet soup. Cold cheap cod fillet. Vegetables that looked as though they’d been cooked for hours. The pudding was served with custard that you could see through. Breakfast was awful, cheap basic buffet food. Only white sliced cheap bread, we did ask for brown or granary and told they only serve white. Most of the Buffet serving trays were empty. We had asked if they would be restocked and told no as breakfast service was ending. This was 09:15am with Breakfasts advertised till 10:30am on a Sunday. The orange juice tasted like water. We left swiftly and headed to Buxton for Breakfast. Staff all very helpful but sadly this lovely historic building is being run on the cheap and it shows. To be in Buxton and have Harrogate water bottles in Hotel room it feels Elite hotels really are missing the opportunity to support local. Such a shame as the location is amazing.
Surely Buxton Water when staying in Buxton
Budget wardrobe and ironing board. More student digs that 4 star.
Toilet floor
Years in bathroom floor
Stayed 1 night in Dec 2025

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonable price. The small room is fine and is a lot cheaper. A very good choice at breakfast.
Stayed 1 night in Dec 2025

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service
Unfortunately the first room we were allocated smelt of cigarettes, the receptionist was very apologetic and allocated us another room. This room had not been made up properly as there was only one towel and the tea and coffee had not been replaced. As there was no phone in the room I had to go all the way back down to reception to get towels. Staff were very friendly. The room was adequate but bathroom was very dated.
Stayed 2 nights in Dec 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and the room up to a good standard. The breakfast though was not up to standard- we arrived in the dining room at 9am and the hot breakfast buffet was virtually non existent and the coffee machine very poor. Also we felt the one man in the dining room had too much to do on his own
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very impressed! Very clean great price much recommended, will return
Stayed 1 night in Dec 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was in good shape, but as soon as I used Expedia, someone tried to use my credit card fraudulently and my card was cancelled.
Stayed 8 nights in Dec 2025

2/10 Terrible

Josh

Worse room I’ve ever had.
Stayed 1 night in Dec 2025

6/10 Okay

Laura

Stayed 1 night in Dec 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was basic but clean and tidy. The wardrobe was too small for a full length dress and the tv was fixed in a manner that meant it could not fully face the bed. The staff were friendly and the bar was reasonsbly priced. The Victorian building was very impressive. The worst part by far was the limited Dinner menu, Buffet or, Fish and Chips, Gammon and chips or Burger. This was at £30 a person. My starter of Ravioli( 5 pieces) was dry and tasteless, the fish and chips looked and tasted like a budget motorway service effort. Very disappointing. We skipped all further meals and ate at the Restaurants and pubs in the town.
Stayed 3 nights in Dec 2025

4/10 Poor

Sam

Stayed 1 night in Nov 2025

8/10 Good

Jacqui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfy and clean,our only moan is the fire alarm kept going off in the early hours.
Stayed 2 nights in Dec 2025

2/10 Terrible

Navdeep

Hotel is falling a part, bugs on ceiling wall and leisure facilities disgusting, gym equipment all corroded and creaking, borderline unsafe
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was lovely, clean and spacious. I always book an double execitive room. Never lets me down. The lovely Xmas decorations are a lovely fitting also. Staff are friendly and always helpful. Plenty of parking aswell.
Stayed 1 night in Dec 2025

2/10 Terrible

Lynne-Marie

Stayed 1 night in Dec 2025

6/10 Okay

Emma-Marie

Stayed 3 nights in Nov 2025

8/10 Good

Rich

Stayed 1 night in Nov 2025

10/10 Excellent

Yeshayahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of course, staying at the hotel helped me a lot. We only had a small problem that the double bed was too small for my partner and I to rest in.
Stayed 2 nights in Nov 2025

6/10 Okay

Dan

Liked: Cleanliness, staff & service, room comfort
Hotel is clean. Great location & nice staff. The shared areas of the hotel are lovely, but the condition of the rooms leaves a lot to be desired, as did the food. Extra for parking & use of leisure services. Over priced for the quality of hotel which needs an uplift in the rooms desperately.
Stayed 2 nights in Nov 2025

4/10 Poor

Neil

Stayed 1 night in Nov 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel Kept all its charm Friendly staff Love the Christmas feel too
Stayed 1 night in Nov 2025

8/10 Good

Melvyn

Travelled with group
Liked: Cleanliness, staff & service
The hot food ?, (English Breakfast) COLD.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025