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Tru By Hilton Chattanooga Hamilton Place

2.5 star property

Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Free daily full breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪4 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(30 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chattanooga

With a stay at Tru By Hilton Chattanooga Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 5-minute drive of Hamilton Place Mall and Silverdale Confederate Cemetery. .This hotel is 14.2 mi (22.9 km) from Ruby Falls and 9.9 mi (15.9 km) from Tennessee Aquarium.

What's nearby

  • Hamilton Place Mall - 15 min walk - 1.3 km
  • Hickory Valley Golf Club - 17 min walk - 1.5 km
  • Regal Hamilton Place - 1 min drive - 1.7 km
  • Ruby Falls - 16 min drive - 25.5 km
  • Tennessee Aquarium - 17 min drive - 25.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬10 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Tru By Hilton Chattanooga Hamilton Place

Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with complimentary newspapers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Chattanooga Hamilton Place. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 512 out of 855 reviews
Rating 8 - Good. 190 out of 855 reviews
Rating 6 - Okay. 94 out of 855 reviews
Rating 4 - Poor. 30 out of 855 reviews
Rating 2 - Terrible. 29 out of 855 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID, Harrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Mary, Breslau

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room needed a deep cleaning, bathroom wall made me feel sick, bathroom sink drain stopper not working. Hand soap dispenser was empty.Greasy fingerprints everywhere in the room. Hallway smelled like dirty carpet. No pancake mix for machine, juice machine juice was watered down, tables were all dirty, there was someone working there but he just watched us didn’t clean any tables when people were finished. Front desk left alone often. From 7 am to 7:15 this morning there was no one there. One left and the other one didn’t show up till 7:15. Management needs a replacement. We stayed in Sharonville yesterday and it was top notch….what a difference.
Stayed 1 night in Dec 2025

10/10 Excellent

Frances

Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room 220 heat didn’t work. It was cold outside so needed heat. They apologized and moved us to another room. Lobby was beautifully decorated. Staff very friendly and efficient. Have stayed before and will again.
Stayed 1 night in Dec 2025

10/10 Excellent

WIlliam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was on point
Stayed 1 night in Dec 2025

4/10 Poor

Josie

Travelled with family
Liked: Cleanliness, staff & service
The bed was uncomfortable the outside traffic noise was very loud.
Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Stayed 3 nights in Dec 2025

6/10 Okay

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Clifford, Hillsboro

Liked: Cleanliness, property conditions & facilities
Very clean and new.
Stayed 1 night in Dec 2025

4/10 Poor

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Very nice hotel. 5 stars
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2025

4/10 Poor

Thomas

Stayed 3 nights in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly and helpful. The room was clean. But, unlike previous Tru experiences, we did not sleep well. The ac/heat unit was EXTREMELY , noisy! Almost every time it kicked on it woke both of us up. Also, now to self, never take a room next to the elevators. We heard people on and off the elevator very late into the night. Room 219. Maybe it was the construction of the hotel but we could easily hear normal conversations in the next room and in the hallway.
Stayed 2 nights in Dec 2025

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

6/10 Okay

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room and the staff was friendly. Bacon and omelet breakfast was better than the sausage and scrambled eggs.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and breakfast was great. The location was great. I had stayed at this location last year as I was passing through Chattanooga on my way to a funeral. I liked the hotel so much last year that I chose to stay at this location for my weekend get away. It did not disappoint.
Stayed 1 night in Nov 2025

8/10 Good

Jodi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Overall pleased with our stay. Thin walls could hear the next room. Typical hotel breakfast bar. Staff was very friendly. Trash containers could be emptied more often. Small area for walking your dog.
Stayed 2 nights in Nov 2025

8/10 Good

Eileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common area. Quiet stay.
Stayed 1 night in Nov 2025