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Staybridge Suites Chattanooga Downtown - Convention Center by IHG

3.0 star property

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Indoor pool
BBQ/picnic Area
Exterior
Property amenity
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1300 Carter St, Chattanooga, TN, 37402
  • Place, Chattanooga Convention Center
    ‪2 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.2 out of 10
Very good
(60 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen

7.8 out of 10
Good
(70 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(10 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the area

Chattanooga

With a stay at Staybridge Suites Chattanooga Downtown - Convention Center by IHG, you'll be centrally located in Chattanooga, steps from Chattanooga Convention Center and 13 minutes by foot from Chattanooga Choo Choo Historic District. .This hotel is 0.7 mi (1.1 km) from University of Tennessee at Chattanooga and 1.1 mi (1.8 km) from Tennessee Aquarium.

What's nearby

  • Chattanooga Convention Center - 2 min walk - 0.2 km
  • Chattanooga Market - 9 min walk - 0.8 km
  • Chattanooga Choo Choo Historic District - 12 min walk - 1.1 km
  • University of Tennessee at Chattanooga - 14 min walk - 1.2 km
  • Tennessee Aquarium - 2 min drive - 2.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 26 min drive

Restaurants

  • ‪Southside Social - ‬9 min walk
  • ‪Pickle Barrel - ‬8 min walk
  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬5 min walk
  • ‪FEED co. Table and Tavern - ‬10 min walk
  • ‪DosBros Fresh Mexican Grill - ‬11 min walk

About this property

Staybridge Suites Chattanooga Downtown - Convention Center by IHG

Staybridge Suites Chattanooga Downtown - Convention Center by IHG offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chattanooga? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Convention Hotel Chattanooga Downtown Center

Staybridge Suites Chattanooga Downtown Convention Center Hotel

Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1006 reviews
Rating 8 - Good. 225 out of 1006 reviews
Rating 6 - Okay. 162 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 96 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hot tub was not working. Hotel staff discounted my additional night stay when I booked at the hotel counter. Saved $54. Booking direct to the hotel was way cheaper. I ended up checking in for Friday evening since myway cheaper. I don’t think I’ll be using hotels.
Stayed 1 night in Feb 2026

10/10 Excellent

Britton

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the StayBridge. Definitely a hidden gem in Chattanooga.
Stayed 1 night in Jan 2026

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Woke up at 3am freezing to death, the heat didn’t work. On top of that we booked beer because of them having a hot tub. Well that’s misleading, they have one but it looks like a septic tank and was inoperable. So basically it’s false advertisement. I contacted IHG and they assured me that it would be made right. Wel staybridge informed me that I should have told them at 3am because they had other rooms available, so because I didn’t get moved in the middle of the night , they couldn’t comp my room, give me a discount, nothing! Just tough! Well I’ll not ever swing the doors of this dump or any other IHG property. I’m done! Do not stay here, unless u like not getting amenities or any rest!
Stayed 1 night in Jan 2026

6/10 Okay

Tina

Travelled with partner
Disliked: Amenities
Needs TLC
Stayed 3 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 3 nights in Jan 2026

6/10 Okay

Ken

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was such a mix! The breakfast was amazing and had options that I could have on my special diet. The room was clean when we arrived, though the place is somewhat dated. My big beef was that it appeared that no one vacuumed all week -- the same trash that was on the floors in the halls stayed there the whole time, even though I requested the staff to vacuum. We had to ask several times for toilet paper and finally went to the front desk to get a roll. There was no cleanup at all of our room either, though we did not put the magnet on the door that asked for "no" service. It appears to me that there is not enough cleaning staff. One morning, after the main dining area had cleared out (I was the only one in there), a girl vacuumed about a 10 foot area and then left, leaving trash all over the floor. I've never seen floors so dirty in any hotel we've stayed in.
Stayed 4 nights in Jan 2026

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities
No. Room had roaches. Called before was told they had a heated pool was not heated at all. Hot tub broke while there. Only good thing was the breakfast bar. Really need to step up their game and not lie to get people to book there
Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was fresh but food was bland
Stayed 1 night in Jan 2026

4/10 Poor

Cassie

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was atrocious. First room, the bathroom light didn’t work. Moved to another room. That room had caution tape over the dishwasher. Bugs showing up constantly. Broken trim work, the outlet in the bathroom had black burn marks on it and the bathtub is beyond help.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, bed was comfortable and the staff was very friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Elydia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff ‼️
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with suggestions. Parking was onsite and convenient. The room was EXTREMELY clean. The only negatives would be the ice maker didn’t work (even after I turned it on) and the bathroom exhaust fan didn’t work either.
Stayed 2 nights in Jan 2026

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2026

8/10 Good

Charles

Stayed 3 nights in Jan 2026

10/10 Excellent

oriel

Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Zarah

Stayed 2 nights in Dec 2025

10/10 Excellent

Zarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff was awesome. Breakfast was delicious. Pool/ hot tub are could be a little cleaner. Everything else was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Pete

Stayed 2 nights in Jan 2026

8/10 Good

Joseph

Yes, the facility is clean and the service is courteous.
Stayed 1 night in Jan 2026

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was TERRIBLE!!! No exaggeration. We were invited to look at another the room which was just as bad if not worse. The Motel 6 and Super 8 is what it reminded me of. The staff was nice and there was nothing they could do about anything. From being old the wifi strength wasnt strong enough to be used for firestick to having to get extra comforters for the chair and couch just to sit on. I was extremely hurt and disappointed, as it was for my husband and I to get away for out anniversary while remaining in the city to be close enough to reach my mom.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brandee

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The afternoon staff member who checked us in was extremely rude. I actually had to start recording because of the derogatory way he was speaking to us. We ended up getting up at 1: 00am because my nephew said is body hurt and was itchy. He had welts all over him and when we turn the lights on they had bed bugs in his bed. Extremely dirty facility I would definitely not recommend. The manager on duty at 1:00 in the morning was very helpful and kind though, he got all of the kids a snack and made sure to walk me through the steps of speaking to the manager in the morning.
Stayed 1 night in Dec 2025

6/10 Okay

Anett

Disliked: Property conditions & facilities
Should be cleaned well a d remodel Roach in the badthroom
Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Amenities
Room was dated, missing a smoke detector and the beds were uncomfortable. Other than that, it was a pleasant stay and would stay again if they upgraded the beds.
Stayed 2 nights in Dec 2025