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Comfort Inn & Suites Hamilton Place

2.5 star property

Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Suite, Non Smoking
Suite, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

With a stay at Comfort Inn & Suites Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo Historic District. .This hotel is 14.2 mi (22.9 km) from Ruby Falls and 10 mi (16.1 km) from Tennessee Aquarium.

What's nearby

  • Hamilton Place Mall - 14 min walk - 1.2 km
  • Hickory Valley Golf Club - 17 min walk - 1.5 km
  • Regal Hamilton Place - 2 min drive - 2.1 km
  • Ruby Falls - 16 min drive - 25.9 km
  • Tennessee Aquarium - 17 min drive - 25.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 6 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬12 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Comfort Inn & Suites Hamilton Place

Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 849 reviews
Rating 8 - Good. 287 out of 849 reviews
Rating 6 - Okay. 151 out of 849 reviews
Rating 4 - Poor. 94 out of 849 reviews
Rating 2 - Terrible. 76 out of 849 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shivani Amarbhai

Liked: Cleanliness
Room was decent. Courteous staff. Nice location and very safe.
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Very pleasant & comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Travelled with group
It was good!
Stayed 2 nights in Dec 2025

8/10 Good

Brianna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The only problem I had was the full out bed wasn’t clean.
Stayed 5 nights in Dec 2025

8/10 Good

David, Lafayette

Stayed 1 night in Dec 2025

10/10 Excellent

Jahydy

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
At first the room smelled terrible but it was a pet friendly room. It subsided once we got the air on but took forever to cool down. The TV lost its signal at 10:30 so we couldn’t finish the end of the show we were watching. Other than that it wasn’t a bad stay!!
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff, very comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Orlando

Stayed 1 night in Nov 2025

10/10 Excellent

Diane, Murphy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was efficient and the room is clean. Restaurants within walking distance. We stay in the area when we have an early flight. Will stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Travelled with pets, Travelled with partner
Liked: Amenities
Staff was friendly. Room, especially bathroom, was not as clean as we had elsewhere - likely because it was older, caulk had gaps with brown edges. So OK, but not brag-worthy. Pet-friendly at reasonable rate. Bed comfy enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Cinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff were very friendly and courteous. I would definitely stay again!
Stayed 1 night in Nov 2025

8/10 Good

Leposava

Liked: Cleanliness, staff & service, property conditions & facilities
No pets
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Nov 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities
Room had no tv and staff said management will call and never did Also charged me 6 dollars incidentals when I didn’t buy nothing I want my 6 dollars back
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

6/10 Okay

Rahul

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was in the middle of renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, amenities
The desk clerk give my ex boyfriend my room number and told him I was staying there. They also let him bang on my door for 20 minutes and set in parking lot for over 4 hrs blocking my car in
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Courteous staff. Hotel perfect in location for our needs. Room facilities perfectly adequate for our overnight stop on a long trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, CHATTANOOGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean hotel. Easy parking and good snacks.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian and Ivonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel needs to be condemned!!! 1st floor flooded, drywall missing, dirty, mold!! The room was filthy, the bathroom was so dirty. The floors had cardboard boxes laid out to walk on.. I DO NOT RECOMMEND!!!! I told the lady at the front desk we cannot stay that the hotel is not safe! And she said call the manager in Monday.
Stayed 1 night in Nov 2025