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Courtyard by Marriott Charlotte Airport LoSo

3.0 star property

Photo gallery for Courtyard by Marriott Charlotte Airport LoSo

Reception
Property amenity
View from property
Room, 1 King Bed with Sofa bed
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Housekeeping
  • Gym

Explore the area

View map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪3 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, SouthPark Mall
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

With a stay at Courtyard by Marriott Charlotte Airport LoSo in Charlotte (York Road), you'll be a 3-minute drive from Billy Graham Library and 6 minutes from Charlotte Convention Center. .This hotel is 4.6 mi (7.4 km) from Spectrum Center and 4.7 mi (7.6 km) from Bank of America Stadium.

What's nearby

  • Billy Graham Library - 3 min drive - 3.1 km
  • Bank of America Stadium - 7 min drive - 7.5 km
  • Charlotte Convention Center - 7 min drive - 7.9 km
  • Spectrum Center - 8 min drive - 8.5 km
  • SouthPark Mall - 8 min drive - 7.4 km

Getting around

  • Woodlawn Station - 9 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Cook Out - ‬14 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬14 min walk
  • ‪Rally - ‬12 min walk

About this property

Courtyard by Marriott Charlotte Airport LoSo

Hotel with free parking, near Billy Graham Library
Courtyard by Marriott Charlotte Airport LoSo offers 175 accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 175 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Satisfy your appetite at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. To-go breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Charlotte? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Bistro - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 2 to 11 for adults and USD 2 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1976
  • Comprehensive recycling policy
  • Renovated entire property - May 2020
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults, and USD 2 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway
Courtyard by Marriott Charlotte Airport LoSo Hotel
Courtyard by Marriott Charlotte Airport LoSo Charlotte
Courtyard by Marriott Charlotte Airport LoSo Hotel Charlotte
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Reviews

Courtyard by Marriott Charlotte Airport LoSo Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 86 out of 1004 reviews
Rating 2 - Terrible. 85 out of 1004 reviews

Reviews

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Shuttle to the airport was great. The room had a smell. Didn’t seem very clean. Hair on bed, counter
Stayed 1 night in Jun 2025

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Amenities
Missed included breakfast. Services for shuttle to airport were perfect 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the secure parking. Wished you had free coffee in the lobby and that you refilled the fruit water dispenser in your lobby.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Stayed 2 nights in Jun 2025

2/10 Terrible

Stella

Stayed 1 night in May 2025

10/10 Excellent

crystal

Stayed 1 night in Jun 2025

10/10 Excellent

Phillip, Boiling Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Hadiyah, Irmo

Travelled with partner
Disliked: Cleanliness
As I was preparing to end the long day, I pulled the sheets back and noticed some debris. I thought it was from my book, not paying attention. To my dismay, I pulled back the sheets, seeing that debris, including hair, was throughout the sheets. From my disgust, I immediately jumped up and called downstairs to inform the front desk. The lady from housekeeping asked as she looked at the sheets and said, "You spent the night here already." I informed her, no, this was our first night. Her eyes stretched and she said nooooooo, oh no. She pulled the sheets back and continued to inform me that she was sorry I had this going on. She had the other lady go downstairs for clean sheets and duvet. She took video footage of the uncleanliness. Meanwhile, I'm sitting there with bed clothes on, ready to sleep, feeling inconvenienced as my husband was in the shower as this was going on, and he came out as they were making the changes. The next morning, the shower was cold. I let it run for a while in an attempt to warm up, but it never did. It worked the night before somehow. As I checked out downstairs, I informed the lady that a note was supposed to be left about that night. She didn't see a note from the previous person. I informed her of my trip out of the country for the week and will talk to the manager and ask for his name. I called two days ago and have not heard back after leaving my information. I do not plan to stay at this location again.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
STAYED AT THIS HOTEL AFTER A SAVANNAH BANANA GAME AT THE BANK OF AMERICA STADIUM……. The only reason I booked this specific hotel was to use the pool for our 9 year old boys to swim and it was closed without any indication from staff or the website upon booking and checking in. Woke up the next day to leave ONLY TO FIND OUT OUR TRUCK ALONG WITH 7 OTHERS HAD OUR WINDOWS BUSTED OUT AND RUMMAGED THROUGH…even though the parking lot was “gated” and only supposed to be accessible with a hotel key card. Very disappointed and WILL NEVER EVER BE BACK. The staff did not care or even offer a broom so we could clean the glass out of our vehicles so our son could sit and we could attempt the 3 hour drive home IN THE POURING RAIN. Will be contacting the manager first thing tommorow as “he was off” police report was filed WORST TRIP TO A HOTEL I have ever had. BEWARE
Stayed 1 night in Jun 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time.One of best hotel experience.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Felt safe and I like that my car was locked in a lot.
Stayed 2 nights in May 2025

8/10 Good

Derrick

Stayed 1 night in May 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia did not send over reservation for hotel and we had to pay full price and free extended parking was not provided as stated
Stayed 1 night in May 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inexpensive hotel option in Charlotte, NC.
Stayed 2 nights in May 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025