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Comfort Suites Concord Mills

2.5 star property

Photo gallery for Comfort Suites Concord Mills

Exterior
Lobby
Indoor pool
Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪14 min walk‬
  • Concord Mills
    ‪17 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1298)
The price is AU$252
for 1 room
includes taxes & fees
22 May - 23 May
Wingate by Wyndham Charlotte Speedway/Concord

About the area

Concord

With a stay at Comfort Suites Concord Mills, you'll be centrally located in Concord, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 0.7 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.3 km) from University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 4 min drive - 2.7 km
  • Charlotte Motor Speedway - 4 min drive - 4.0 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬2 min walk
  • ‪Burger King - ‬3 min drive

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Concord Mills. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 502 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nick

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Not the cleanest. Old light made it not so bright in the hallways. And the pull out couch was hilarious, it was stained, old and slanted so you slept on an incline. We only stayed here because price was low.
Stayed 1 night in Dec 2024

8/10 Good

Lea

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very nice. I'm irritated, however, on how past reviews were saying its a lovely hotel. Its not. For the price they are asking, it's old and have badly done repairs. There's too many complaints that i had about our room and the main hotel. They need a total renovation!
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool should be heated or noted that it is not temperature controlled. My husband and I wanted to swim and the water was at maximum 50 degrees. Also maybe invest in king size pillows for a king bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Andres

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Shatina

Stayed 3 nights in Jan 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of shopping and dining options very close by. Really only big complaint was that the indoor pool and room were very very cold! But I would stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot in Concord Mills

A good half way point between Atlanta and Williamsburg!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Real nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Desk staff were very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

👍👍👍
Stayed 1 night in Jan 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Stayed 2 nights in Jan 2025

8/10 Good

RACHEL

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Not a bad Comfort Suites, needs some updating though.
Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not a good experiece

Reservations went well. Staff were pleasant. The room had the usual wear and tear. Was very clean. Room on 5th floor had musty smell like it had not been used in a while. A bit of Lysol and the ac on high circulating fresh air took care of that. I woke about 0830 and the power was out. Couldnt see your hand in front of your face in bathroom so no shower. Elevator did not work. I had both back and hip surgery in the last 6 months. I had a lot of luggage and brunch plans with friends i had not seen for years. So here i go down 5 flights of stairs with 4 pieces of luggge. By the time i got out of there my back was killing me and I swore I would never stay at another one. WHY do you not have a generator, if for nothing else but the elevator? Do you have any sort of disaster plan in place? What would have happened if i had been wheelchair bound like i was this fall. Might i add, the last 3 flights of stairs going down the emergency stairs were PITCH BLACK! Never again. Had the staff not been so pleasant, it would have been 1 star! My next trip will be Holiday Inn Express!
Stayed 1 night in Jan 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t bad. Clean. Shower diverter didn’t work so shower just trickled.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great time
Stayed 3 nights in Jan 2025

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

8/10 Good

Bobby

Stayed 1 night in Jan 2025

8/10 Good

Shante

Liked: Property conditions & facilities
Old but very clean. Bed is comfy and the shower felt amazing. Good coffee too
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dedrick

Stayed 1 night in Oct 2024