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Concord Suites

2.5 star property

Photo gallery for Concord Suites

1 bedroom, in-room safe, desk, laptop workspace
Lobby
Free daily buffet breakfast
Exterior
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

View map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, Charlotte Motor Speedway
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

Studio Suite, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Premium Suite

  • Sleeps 2
  • 1 Twin Bed

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Wingate by Wyndham Charlotte Speedway/Concord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,284 reviews
The price is AU$185
includes taxes & fees
16 Nov - 17 Nov
Wingate by Wyndham Charlotte Speedway/Concord

About the area

Concord

With a stay at Holiday Inn Express & Suites Jonesboro By Ihg, you'll be centrally located in Concord, within a 5-minute drive of Concord Mills and Charlotte Motor Speedway. .This hotel is 5.8 mi (9.4 km) from University of North Carolina at Charlotte and 13.9 mi (22.3 km) from Spectrum Center.

What's nearby

  • Great Wolf Lodge Water Park - 12 min walk - 1.0 km
  • Concord Mills - 12 min walk - 1.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 2.4 km
  • Hendrick Motorsports Complex - 3 min drive - 2.3 km
  • Charlotte Motor Speedway - 3 min drive - 4.0 km

Getting around

  • UNC Charlotte - Main Station - 12 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Cook-Out - ‬3 min walk
  • ‪7-Eleven - ‬7 min walk
  • ‪Texas Roadhouse - ‬1 min walk

About this property

Concord Suites

Hotel with free breakfast, near Concord Mills
Holiday Inn Express & Suites Jonesboro By Ihg offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Jonesboro By Ihg. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Reviews

Concord Suites Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

Reviews

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The hotel was under construction, and this was not noted/communicated to the booking site. The pool was closed- likewise, not disclosed. The main hallways did not appear to have air conditioning, which is an essential in North Carolina in August (or they were just not strong enough). Carpet was ripped up in the stairwells; the elevators were covered in warnings and construction material; the air conditioner in the room was a replacement window unit not strong enough to cool the entire room. For a hotel in this condition, you should not have been charging full price.
Stayed 1 night in Aug 2025

4/10 Poor

Ruth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yuck

No where did it indicate in reservation that it was under renovations. Pictures did not match the actual condition of the room. The smell was unpleasant. Maid woke us up at 930 trying to clean a room we had not checked out of. Would not recommend. Next door is $5 more and looks nicer.
Stayed 1 night in Aug 2025

10/10 Excellent

Hank

Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Stayed 1 night in Aug 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Shopping

The hotel is old and undergoing renovations. The pool is no longer there. Our room was comfortable albeit dated. Breakfast was adequate. Overall, a fine stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and spacious.
Stayed 1 night in Aug 2025

8/10 Good

Kawanna

Stayed 1 night in May 2025

6/10 Okay

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
So, for those reading this review, please take note that the property was just starting full renovations. I reviewed based on current state. In about 9 months from now (Aug 1 2025) this will be a completely newish hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ryan

Stayed 1 night in Jul 2025

8/10 Good

Yun

Stayed 1 night in Jul 2025

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to switch rooms 2 times! First room 302 tub would not drain water. Second room 206 had mold inside the tub. 202 was barely acceptable but we needed to rest so we dealt with it. Should note that the attendant informed us that she would not move us again if we encountered another issue. Not sure what you call that but it’s not professionalism! This place sucks badly! It’s a dump and they should refund me my hard earned money !
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Carletta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access from I-85. Staff was polite and quick check-in.
Stayed 3 nights in Jul 2025

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Stayed 1 night in Jul 2025

4/10 Poor

Frankie

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Jun 2025