Quality Inn Concord Kannapolis

2.5 star property

Photo gallery for Quality Inn Concord Kannapolis

Premium bedding, in-room safe, desk, iron/ironing board
Free daily full breakfast
Lobby
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View map
80 Transit Ct NW, Concord, NC, 28025
  • Place, Atrium Health Cabarrus
    ‪17 min walk‬
  • Place, Concord Mills
    ‪10 min drive‬
  • Place, Charlotte Motor Speedway
    ‪13 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reviews

Quality Inn Concord Kannapolis Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 143 out of 1001 reviews

Reviews

10/10 Excellent

James

Stayed 1 night in Aug 2025

8/10 Good

Timithy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

2/10 Terrible

imani

Travelled with family
Disliked: Cleanliness

Quality Inn's atrocious behavior

Check-in was quick and efficient, other then cleaning the toilet the room was fine. Checking out was TERRIBLE, you can't check out before 9 am and if you do then you wont get your deposit back and that lady at the desk was very very rude. Will NOT be back
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice Clean Rooms

Very clean comfortable room. Nice bedding. The property is kinda run down and the WiFi wasn’t great according to my 9 year old. But overall it’s decent place for the price and the staff was very nice
Stayed 1 night in Jul 2025

8/10 Good

Ray

Business traveller
New renovation. Very nice
Stayed 1 night in Jul 2025

4/10 Poor

Lois

Disliked: Cleanliness, staff & service, property conditions & facilities
Rough, outdated place. My universal safety lock did not fit their doors.
Stayed 1 night in Jul 2025

6/10 Okay

Rashonda

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Alphonzo

Stayed 2 nights in Jul 2025

8/10 Good

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience EVER! Customer service 0.

Upon check-in, we were informed the king bed that was reserved was not available. We took a room with two double beds and get to the room, there was no AC running so we turned it on. 1 1/2 hrs later the room temperature had not gotten below 80. Called the front desk and someone came to the room and felt the air conditioner and said it is blowing cold air and the room temperature is acceptable in this room. Being optimistic, we went for a late lunch, and when we returned, the room still had not cooled down. We called the front desk and was informed they have no other rooms available. We went to the front desk, and was told they would check us out, however they would not refund the hotel stay for that night. The customer service was terrible. The room was disgusting and smelt like urine when you walked on the laminate floor if you had socks on, they were black, and if your feet were bare, when you got in the shower, it was a black stream of water. Furthermore, neither the customer service at Choice hotels or anyone from hotels.com could help solve the fact I was charged 107.00 for a room that we could not stay in. The problem is still not resolved and it appears it will not be. I would STRONGLY recommend booking with any hotel in the area except this one. We moved to the Hampton Inn. The feeling of being taking advantage of by a company was real. FYI all Choice hotels are independently owned and the customer service number can not do anything and it must be done by the owner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy with a pool!

I came to NC for a convention and booked this place because the host hotel was sold out. Check-in was quick, the service was very friendly and the accommodations were clean and comfortable with a pool - which came in handy due the extreme heat and humidity. I'd stay here again. Free breakfast was a bonus and there are plenty of places to eat and shop in the area. It's also right off the highway exit.
Stayed 6 nights in Jul 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the spacious room and all of the dining places. Didn't like having to pay a deposit of $100.00
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest smoking room I've been in.
Stayed 1 night in Jul 2025

8/10 Good

Baha

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2025

10/10 Excellent

Lyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Price
Stayed 7 nights in Jun 2025

2/10 Terrible

Collin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was terrible, non smoking room reeked of smoke.
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stan, Corpus Christi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Staff periodically made rounds on the premises to keep an eye on things. Only negative is the rooms that face the parking for those with trailers & uhauls are smoking rooms. I was a bit shocked to see a hotel still offering smoking rooms but then I remembered I was in tobacco alley and it made sense. Stayed in a non smoking room but was able to step outside the room to check in on my vehicles.
Stayed 1 night in Jun 2025

10/10 Excellent

JASON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has been recently renovated. The rooms were exceptionally clean, and the staff was very professional and friendly........The pool was a highlight of our visit. Will be staying again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025