Comfort Suites Airport

2.5 star property

Photo gallery for Comfort Suites Airport

Exterior
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen
Lobby
Lobby
Down duvets, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Convention Center
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Kitchen

7.0 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(42 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

With a stay at Comfort Suites Airport, you'll be centrally located in Charlotte, within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 5.5 mi (8.9 km) from Spectrum Center and 12.3 mi (19.8 km) from University of North Carolina at Charlotte.

What's nearby

  • Billy Graham Library - 5 min drive - 6.5 km
  • Bank of America Stadium - 7 min drive - 7.4 km
  • Charlotte Convention Center - 8 min drive - 8.5 km
  • NASCAR Hall of Fame - 8 min drive - 8.8 km
  • Spectrum Center - 8 min drive - 9.1 km

Getting around

  • French Street Tram Stop - 7 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 5 min drive

Restaurants

  • ‪Carolina Beer Company - ‬11 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Whisky River - ‬11 min drive
  • ‪Ciao Gourmet Market - ‬14 min drive
  • ‪Restaurant Depot - ‬3 min drive

About this property

Comfort Suites Airport

Hotel in Charlotte with free breakfast and airport shuttle service
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 30 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

A car is not required for transportation to and from this property

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 437 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 155 out of 1007 reviews
Rating 4 - Poor. 85 out of 1007 reviews
Rating 2 - Terrible. 107 out of 1007 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

CARMEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2025

8/10 Good

Zeelema j, brooklyn

Stayed 1 night in May 2025

8/10 Good

Roger

Stayed 1 night in May 2025

6/10 Okay

Raina

Travelled with partner
This is an older property that need some updating. There were stains on the carpet and a nice sized hole in one of the curtains. The biggest issue that my husband did not like was having to pay for parking, which we have done in larger cities or at newer properties. The hotel overall served its purpose by giving us a place to sleep.
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. The room was clean and spacious. The shuttle took a while to show up when picking me up from the airport, but was prompt the next morning when dropping me off to the airport. Overall, I enjoyed my stay.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Samuel

Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a quick stay
Stayed 1 night in May 2025

2/10 Terrible

Shirley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff nor management took accountability nor reconciliation for double charging me for a three day stay plus deposit! They held $900 of my money for five days Without paying interest nor an apology. Without other funds I would have had a devastating experience. The noise from the club next door must Prove to be a liability. They compensated themselves by holding my funds. REFUND MY MONEY PLEASE I demand a Refund. Watch out for their tricks at the funds!!! I am a 76 year old senior, retired career pharmacist. I am sure that Ms Ruth, looking at my age, decided that she could pull off a scam on me. I told her that I saw that the first charge had gone through. She said no it did not! That she had not added the $50 deposit. She lied! What I failed to do was look at my bank account! I have never been Scammed like this before. So she asked me to try it again. She pulled another fast one !! She charged for for two bottles of designer water that I chose from the cooler. She sat them down on the side of the counter. Then she told me about the free bag with water in it! However, the water in the bag was spring water that I do not drink. I was billed for my choice in water but given “free” water and she took the cold ones for herself. They (ms Ruth and ms kaymesha explained that the manager could not be reached over the weekend but on Monday. He was Not an available during my entire trip. He was in a meeting on Monday. They gave me his card. Phone number was same as desk!!!
Stayed 3 nights in Apr 2025

8/10 Good

Aaron

Stayed 1 night in Apr 2025

6/10 Okay

Bb

Business traveller
Shuttle driver friendly front dest ok rooms ok but not worth the price very expensive you can find similar rooms in a budget friendly hotels and instead of waiting for shuttles take a uber or Lyft n you will save 40% to 50%
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Stayed 2 nights in May 2025

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, but dated and worn. Overall it was a good nights sleep and the staff was very nice and professional.
Stayed 1 night in Apr 2025

4/10 Poor

Emma

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my stay because of the advertised shuttle service. However, I waited 30 minutes before being informed that the driver had not come to work. The hotel is not aesthetically pleasing. The TV in the room is tiny! Like 15 inches.... I will not be visiting thia hotel again
Stayed 1 night in Apr 2025

10/10 Excellent

Jabril

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport nice and clean with good breakfast 15 mins to the most popular parts of town
Stayed 2 nights in Apr 2025

10/10 Excellent

Tricia

Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a typical airport hotel
Stayed 1 night in Apr 2025