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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Shopping centre
Free daily buffet breakfast
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, The Amp Ballantyne
    ‪2 min drive‬
  • Place, Ballantyne's Backyard
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(46 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(103 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, open 8 AM to 10 PM, pool loungers
Staybridge Suites Charlotte Ballantyne by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,006 reviews
The price is AU$191
includes taxes & fees
5 Apr - 6 Apr
Staybridge Suites Charlotte Ballantyne by IHG

About the area

Charlotte

With a stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG in Charlotte (Ballantyne), you'll be within a 15-minute drive of Quail Hollow Club and Elon Homes Regional Park. .This hotel is 9.3 mi (14.9 km) from Carowinds Theme Park and 9.6 mi (15.4 km) from SouthPark Mall.

What's nearby

  • Ballantyne Country Club - 12 min walk - 1.0 km
  • Shoppes at Ardrey Kell - 2 min drive - 2.7 km
  • The Amp Ballantyne - 2 min drive - 2.6 km
  • Ballantyne's Backyard - 3 min drive - 2.9 km
  • Elon Homes Regional Park - 3 min drive - 3.3 km

Getting around

  • I-485 - South Blvd Station - 16 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Finale Pizza - ‬2 min drive
  • ‪Bad Daddy's Burger Bar - ‬3 min drive
  • ‪Hestia Rooftop - ‬3 min drive
  • ‪The Club House Bites And Booze - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 146 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 90 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 745 out of 1095 reviews
Rating 8 - Good. 196 out of 1095 reviews
Rating 6 - Okay. 58 out of 1095 reviews
Rating 4 - Poor. 36 out of 1095 reviews
Rating 2 - Terrible. 60 out of 1095 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
We left before breakfast opened.
Stayed 1 night in Dec 2025

10/10 Excellent

corneilous

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 5 nights in Dec 2025

8/10 Good

Linette

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Anna Karina

Liked: Cleanliness, staff & service, amenities
My go-to when in Charlotte. Clean, updated rooms. Decent free breakfast. Reasonable rates. Only criticism is it’s a challenge to contact management when needed.
Stayed 1 night in Dec 2025

10/10 Excellent

SYLVIA

Liked: Cleanliness, amenities
Breakfast was great and practical for families
Stayed 1 night in Dec 2025

8/10 Good

Rodrigo, Aventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed a hot chocolate jar. More bread.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu was fresh
Stayed 5 nights in Dec 2025

10/10 Excellent

Yedidah

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Aminu

Stayed 1 night in Nov 2025

10/10 Excellent

Mohamed

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you’re in the area. Strongly recommend & will stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Arun, Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

megan

Liked: Cleanliness, staff & service, property conditions & facilities
Good south Charlotte location. The staff was nice. Did hear street noise through window, but would consider staying here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the greatest place in Charlotte
Stayed 2 nights in Dec 2025

8/10 Good

Keri

Stayed 2 nights in Dec 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Ragavendran

Stayed 1 night in Dec 2025

10/10 Excellent

Melody

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk girl was so sweet and she even laughed at my husband’s corny jokes. She deserves a raise!😆
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and met my needs
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The room was lovely. Very spacious and extremely clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Kia

Stayed 1 night in Dec 2025

10/10 Excellent

Shelena

Stayed 1 night in Dec 2025