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Wyndham Garden Cross Lanes Charleston

2.5 star property

Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)
Lobby
Lobby
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪2 min drive‬
  • Place, Mardi Gras Casino
    ‪2 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(79 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night
Sleep Inn & Suites Cross Lanes - South Charleston
Cross Lanes
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,005 reviews
The price is AU$152
includes taxes & fees
24 May - 25 May
Sleep Inn & Suites Cross Lanes - South Charleston

About the area

Cross Lanes

A stay at Wyndham Garden Cross Lanes Charleston places you in the heart of Cross Lanes, within a 5-minute drive of West Virginia Junior College-Charleston and Mardi Gras Casino. .This hotel is 1.1 mi (1.7 km) from Regal Nitro and 1.5 mi (2.4 km) from Kanawha County Public Library.

What's nearby

  • Regal Nitro - 19 min walk - 1.6 km
  • West Virginia Junior College-Charleston - 2 min drive - 2.5 km
  • Mardi Gras Casino - 2 min drive - 1.8 km
  • Charleston Coliseum & Convention Center - 11 min drive - 19.6 km
  • West Virginia State Capitol Building - 15 min drive - 24.4 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 20 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪Rio Grande - ‬9 min drive

About this property

Wyndham Garden Cross Lanes Charleston

Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Wyndham Garden Cross Lanes Charleston, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 133 out of 1000 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Gary

Never saw room service in 3 days. Ice machine closest to our room didn’t work.
Stayed 2 nights in Feb 2026

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They lady who served the breakfast was very nice and very helpful definitely need more like her.
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities
Had to switch rooms because the first wasn’t very clean but the second was good. My daughter loved the pool and the staff were excellent and very courteous.
Stayed 1 night in Feb 2026

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 2 nights in Jan 2026

4/10 Poor

Mahogany

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was very friendly, however, I was charged a $50 fee for booking through a third party site. There is a popl but no longer a hot tub. I could have booked at a better hotel with better amenities for less. This will be our last stay there. It had been a favorite for quick getaways with our kids.
Stayed 1 night in Jan 2026

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah, Portsmouth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, food and clean rooms!
Stayed 2 nights in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice. The hotel could use a little refresh/update.
Stayed 1 night in Dec 2025

4/10 Poor

Madison

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great,, the ladies at the front desk were so nice and they were so understanding and accommodating,, i have to also give a shout out the ladies in housekeeping were so nice and very accommodating in my lengthy stay and made it feel more as a stay with family than a stay at a hotel..thank you all for your hospitality and appreciation of your customers,
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Well stocked. Great staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Kia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We only stayed so our son could play in the pool with his cousins. The pool was closed with no telling of when it would be open again. The light around the mirror did not work, you only had a buzzing overhead light like you stopped at a gas station bathroom. And this is also a pet friendly hotel....with that being said there was dog poop in the middle of the hall way from shortly after the pool incident til after we went to check out the next morning. Dont plan on staying here again unless the pool is open.....then yet again maybe not since there is other hotels with pools.
Stayed 1 night in Dec 2025

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff support was unusual, inattentive front desk staff and hovering, overly-personal staff at the Bar and Grille. Also, I was locked out of my room one and needed to get qa new key cards. I had several ongoing key-card issues following this. I was also very disappointed that the pool was out of order, and this was not shared with us until arrival time.
Stayed 2 nights in Dec 2025

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived early and asked if we could check-in early (2 hours), and were told "yes" for $50.00. We did not check-in early. Really I have never heard of being charged extra for an early check-in. I could understand if we were waiting on a room to be cleaned, but there wasn't a car in the parking lot. We won't stay ay the Wyndham again because of this.
Stayed 1 night in Jan 2026

2/10 Terrible

Brent D

Travelled with family and small children
Disliked: Amenities
All advertised amenities were not available. The only reason we picked to stay at this hotel was because of the beautiful tropical indoor pool. However we arrived, changed and walked down to the pool only to find a sign that said the pool was closed for maintenance. We were not made aware of that when we booked or checked in. Anytime an advertised amenity is not avaliable especially such a big selling point for a hotel in the winter any and all websites that it is advertised on should be updated to reflect that information. My grandchildren were disappointed and had I known before I booked this eould not have been the hotel I picked. I will never stay at this hotel again jn any state.
Stayed 1 night in Jan 2026

6/10 Okay

Juanita

Stayed 2 nights in Dec 2025

8/10 Good

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Breakfast was good. Privacy was well respected
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Everything was good. Descent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The rooms were clean.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Anastaisha

Liked: Cleanliness, amenities
Room was clean! Everything was amazing, staff was very friendly! 10/10 experience ❤️
Stayed 2 nights in Dec 2025