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Mandarin Plaza Hotel

4.0 star property

Photo gallery for Mandarin Plaza Hotel

Front of property
Daily cooked-to-order breakfast for a fee
Front of property
Executive Room
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Archbishop Reyes Avenue Corner, Escario St, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪5 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Place, Ayala Malls Central Bloc
    ‪18 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior (2 Single Beds)

Superior (2 Single Beds)

Superior (2 Single Beds)

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe (1 King Bed)

Deluxe (1 King Bed)

Deluxe (1 King Bed)

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

Deluxe Room, 1 Bedroom (Premier)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

Luxury Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
Holiday Inn Cebu City by IHG
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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 830 reviews
The price is AU$91
includes taxes & fees
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About the area

Cebu City

A stay at Mandarin Plaza Hotel places you in the heart of Cebu City, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This hotel is 1.3 mi (2.1 km) from SM City Cebu and 1.8 mi (2.9 km) from Colon Street.

What's nearby

  • Ayala Center - 5 min walk - 0.5 km
  • Cebu International Convention Center - 7 min walk - 0.6 km
  • Waterfront Cebu City Casino - 10 min walk - 0.9 km
  • Cebu Business Park - 13 min walk - 1.1 km
  • Ayala Malls Central Bloc - 18 min walk - 1.6 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 38 min drive

Restaurants

  • ‪Cole's Cansi - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Gerry's Grill - ‬5 min walk
  • ‪Bo's Coffee - ‬3 min walk
  • ‪Han Guk Kwan Korean Restaurant - ‬4 min walk

About this property

Mandarin Plaza Hotel

Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 4 and younger eat free breakfast.
Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 488 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children aged 4 and younger eat free breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 688 for adults and PHP 488 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mandarin Plaza

Mandarin Plaza Cebu

Mandarin Plaza Hotel

Mandarin Plaza Hotel Cebu

Mandarin Plaza Hotel Cebu Island/Cebu City

Mandarin Plaza Hotel Hotel

Mandarin Plaza Hotel Cebu City

Mandarin Plaza Hotel Hotel Cebu City

Mandarin Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 342 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ROSALINDA

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, spacious room, next to Ayala mall, restaurants, etc
Stayed 2 nights in Jan 2026

10/10 Excellent

Eufemia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its clean and welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing my family enjoy it!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff isgreat. I have been coming here for years, its always a great stay. I don't go anywhere else when im in cebu city.
Stayed 1 night in Jan 2026

2/10 Terrible

Roger ( Gurmeet )

Disliked: Amenities
Everything was so wrong. I booked an Executive Room. I went to check in around 1 pm and was told to wait till 3pm. Room given ahd no Smart TV, Y. Had simple 1980 cable channels, No bidet in toilet, No glass fir water or deinks. Only disposable paper cup. The AC was broken, making noise. No towels in bathroom initially, had to ask for it and they said for eztra towell, there will ve charges!! I told them that their arw no towels in the bathroom. Staff in the reception were so unprofessional and rude behavior and attitude
This was my Executive Room
Stayed 2 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Big clean room, quiet and nice staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia, Montreal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

Nerisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Neil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently a great hotel. I been coming here for 10 years and they never disappoint. When im in Cebu City, i only stay at this hotel. I have over 20 visits.
Stayed 1 night in Sep 2025

2/10 Terrible

Bryle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working very well, I asked if I can be transferred but they refused. The room is super old. Breakfast was terrible. I don't recommend this property.
Stayed 1 night in Jan 2026

10/10 Excellent

Waikiki, SeaTac

Travelled with partner
Liked: Staff & service, amenities
Friendly staff & budget, good location, we'll be back again,
Stayed 2 nights in Dec 2025

10/10 Excellent

Marlou

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Friendly staff. Had a standard room that was spotless but a little dated.
Stayed 2 nights in Dec 2025

8/10 Good

Zusuette

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Benito B.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew, Camana Bay

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms and great location. Staff from Front desk, security and house keepong a
Stayed 3 nights in Nov 2025

8/10 Good

Daniel

Stayed 3 nights in Nov 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )
Stayed 2 nights in Nov 2025

8/10 Good

shawn

Stayed 2 nights in Nov 2025

8/10 Good

Julius, Surprise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and location.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymund

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, amenities
Big and clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Amyphil, Hercules

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , stuff are helpful and very friendly
Stayed 3 nights in Oct 2025

8/10 Good

Norman

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I have been coming to the Mandarin for several years now, and have always enjoyed my stay. This time I needed to stay at a different hotel (Seda Hotel) for the first few nights as the Manderin was fully booked. This opened my eyes to the Mandarin's shortcomings. The Manderin is showing it's age. Although the rooms are nice, the halls for the rooms are quite bland. Also the breakfast at the Manderin can't even compare to the Seda Hotel. I like to have 3 bath towels with me in the room. The Manderin charged me 400php per night for the extra towel. Seems like they value money over customer care. With all this being said the Mandarin is a good second choice for future trips.
Stayed 2 nights in Oct 2025