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Diamond Suites and Residences

3.0 star property

Photo gallery for Diamond Suites and Residences

Property entrance
Breakfast, lunch, dinner served; al fresco dining
Outdoor pool
Reception
Premium Double Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No. 8 Apitong, Corner of Escario Street, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪7 min walk‬
  • Place, Cebu Business Park
    ‪12 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪22 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, memory-foam beds, minibar

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, memory-foam beds, minibar

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Reception
Quest Hotel & Conference Center
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  • Spa
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,009 reviews
The price is AU$93
includes taxes & fees
24 May - 25 May
Quest Hotel & Conference Center

About the area

Cebu City

A stay at Diamond Suites and Residences places you in the heart of Cebu City, within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. .This hotel is 1.4 mi (2.3 km) from SM City Cebu and 1.9 mi (3 km) from Colon Street.

What's nearby

  • Ayala Center - 7 min walk - 0.6 km
  • IEC Convention Center of Cebu - 10 min walk - 0.9 km
  • Cebu Business Park - 12 min walk - 1.0 km
  • Waterfront Cebu City Casino - 12 min walk - 1.0 km
  • Mango Square - 20 min walk - 1.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Cole's Cansi - ‬1 min walk
  • ‪Sinangag Station - ‬1 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pares Pares - ‬1 min walk

About this property

Diamond Suites and Residences

Diamond Suites and Residences offers 102 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 102 individually decorated guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Diamond Suites and Residences has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM

Early check-in subject to availability

Early check-in fee: PHP 1000

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: PHP 1000

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PHP 1200.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Diamond Suites

Diamond Suites Cebu

Diamond Suites Hotel

Diamond Suites Hotel Cebu

Diamond Suites & Residences Cebu Island/Cebu City

Diamond Suites & Residences Hotel Cebu City

Diamond Suites And Residences

Diamond Suites Residences

Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 456 reviews
Rating 8 - Good. 184 out of 456 reviews
Rating 6 - Okay. 123 out of 456 reviews
Rating 4 - Poor. 38 out of 456 reviews
Rating 2 - Terrible. 21 out of 456 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Janice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place. My 1st and last to this place. I should believe on what I read on the reviews. Pension house is much better than this suites. The toilet bowl is terrible, scared to seat in the toilet. Room is old and the air conditioning is noisy. Not gonna stay here ever again.
The toilet is dark and dirty.
Room was too small, I booked for 3 persons, they only add a small extra bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Novelito

Stayed 1 night in Dec 2025

10/10 Excellent

Leon Andrew

Stayed 3 nights in Oct 2025

8/10 Good

Aress

Travelled with group
Liked: Staff & service, room comfort

Close to everything

The cons were TV didn’t work, had to pay for a towel they said u damaged but disagreed, and room condition wasn’t the best. Overall value for where you’re at is great. Good: free parking (first come), daily room cleaning, breakfast . Across the street from Ayala . My recommendation is don’t put towels on the floor like they request for dirty towels, they might get stained by the rough condition on the floor. Will use again if they welcome me
Stayed 6 nights in Feb 2025

10/10 Excellent

RAY AN MARGARET, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
:-)
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Stayed 2 nights in Dec 2024

8/10 Good

Anna Lou

Travelled with partner
The are is close to the shopping center
Stayed 3 nights in Sep 2024

4/10 Poor

Leonora

Disliked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
The bar was not properly stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond Review

Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Willis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Travelled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020