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We are well-traveled and know what to expect and are not demanding The treatment we received from whoever is responsible for making our stay great was disgraceful. Despite contacting her, she refused to provide basic provisions that are made available in every hotel or apartment where guests stay, that her room staff had forgotten to leave for us. This happened on two days, even though she had been contacted and made aware. She did not accept responsibility until the second day, BUT still was too lazy to organise to fix the problem. She was only available at reception for a very short period of the day and expected us to stop our tours of the area to fit in with her schedule. I would never recommend this Hotel to anybody because of the service NOT given by the Manager and her slack and disrespectful approach to SERVICE

Only a few spots for parking, but nice and close to the train station. Amazing an helpful staff, who new good Englishand were ready to help all the time. Amazing breakfast as well. I would say spend the extra money and get the lake facing view.

The staff was particularly friendly and helpful. The room was beautiful and clean and quiet

The property was beautiful and the staff was excellent. The spa was not open all day only 4 to 8. The breakfast was exceptional. I would go back. The spa was immaculate as was the rest of the hotel. My only issue was that the room was too warm and there was no way to cool it down except open the slider with no screen.

Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information.

Beautiful views. Free parking.