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My family really enjoyed our stay. Baxter restaurant had wonderful food! Our room was spacious and clean. We would book again and recommend this place as a family friendly stay with a fun little waterpark.

Hi, we would highly recommend staying at this hotel. With all of the new renovations it's very clean and cozy. The on-site manager, Luke, was very professional and accommodating. The only minor item that should be mentioned is the quality of the hair conditioner in the pre-filled wall dispenser located in the shower. It was low quality and merely water being dispensed. Although, the hotel does provide the small shampoo and conditioner bottles to rectify this concern. Again, we will definitely look to stay here again in the near future.

This place is amazing! The people are wonderful, like family actually. The property is clean and cozy. And it’s the perfect place to bring your family or just relax for two like we did. Best staycation ever!

Great service and accommodation

Lots to do nearby as far as shopping and eating. Friendly check-in. We would stay here again.

The Grand View Lodge website needs to be updated with what amenities will be available for what dates. We had expected to have lots of options avaliable to us during our stay for spring break, but there was only one pool open, two restaurants, no ice rink, no snowshoeing, no skiing, no sledding, and limited hours for the things that were open. The food at the pub was greasy and overpriced, the menus were inaccurate, and the pizza tasted like cardboard. And 12 year olds are considered "adults". I booked a couples massage for myself and my husband at Glacial Waters Spa and it was the worst massage experience of my life, especially for the price. My husband expressed similar sentiments as well. I notified the front desk of our disappointing experience. They had me fill out a comment card and they also emailed a manager because they said one was not avaliable for me to speak with at the time. The staff person said a manager would call me. It's been four days and no one has contacted me. Additionally, I was forced to pay full price for my husband's massage, and was only given 20% off my massage. The total cost was still almost $400. My massage therapist could have been any Joe off the street; she lacked basic massage skills, was noisy, chaotic, and did not actually massage my muscles but instead applied about 100 layers of lotion, which caused the sheets to stick to my body. I would like a full refund for this experience being a total waste of my time and my husband's time.