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The overall property was top notch, the staff at check in was excellent, the room was very nice. After I checked in I went to use the bathroom in our room before we went out to eat, I lifted the toilet seat and almost gaged. Urine had fermented in the toilet and made the bathroom smell so terrible that we didn't use the bathroom for a few hours. My daughter requested a hotel with a hot tub for her birthday, she just wanted to relax, so I looked for the best rated hotel with a hot tub. Unfortunately when we got to the pool room the hot tub was greenish brown and you couldn't see to the bottom of the hot tub. It was quite the let down being that is all she requested is to sit in a hot tub and relax.

Staybridge Suites Eau Claire is our yearly gathering place for family from Duluth and Madison. The location is perfect...half way between each city. And the hotel location is perfect...3 miles or less to everything we want to do and see. Yes, the hotel has a very good breakfast buffet and a large pool; but we REALLY enjoy the beautiful central courtyard with the fire pit and the fireplace! It is the perfect ending of a fun day in Eau Claire. We will definitely be back for our 4th yearly weekend next April.

The room was not cleaned very well. The hot tub didn’t work correctly. It kept shutting off after about 5 minutes. When we bought down our full garbage at about 4:00 p.m. (no housekeeping came to check all day) and when we asked where we could put it we were told where the dumpster was! I then said, you want your guest to take the garbage to the dumpster? He then said to just drop it by the overflowing breakfast garbage can. Again This OS about 4:00p.m.

Overall, we had a great night sleep in a very well maintained hotel.

Yes

Very clean an excellent experience