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GrandStay Residential Suites - Eau Claire

2.5 star property

Photo gallery for GrandStay Residential Suites - Eau Claire

Exterior
Lobby
Room amenity
Executive Studio Suite, 2 Queen Beds, Non Smoking
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
5310 Prill Rd, Eau Claire, WI, 54701
  • Place, Oakwood Mall
    ‪6 min walk‬
  • Place, Chaos Waterpark
    ‪4 min drive‬
  • Place, University of Wisconsin-Eau Claire
    ‪5 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

Executive Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(104 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible, Non Smoking

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Room amenity

Studio, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the area

Eau Claire

With a stay at GrandStay Residential Suites - Eau Claire in Eau Claire (Oakwood Hills), you'll be within a 5-minute drive of Oakwood Mall and University of Wisconsin-Eau Claire. .This hotel is 3.8 mi (6.1 km) from Florian Gardens and 4.5 mi (7.2 km) from Children’s Museum of Eau Claire.

What's nearby

  • Oakwood Mall - 6 min walk - 0.6 km
  • Chaos Waterpark - 4 min drive - 4.0 km
  • Florian Gardens - 4 min drive - 5.0 km
  • Action City - 4 min drive - 5.0 km
  • University of Wisconsin-Eau Claire - 5 min drive - 5.1 km

Getting around

  • Eau Claire, WI (EAU-Chippewa Valley Regional) - 14 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Kobes - ‬13 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

GrandStay Residential Suites - Eau Claire

Hotel with free breakfast, a quick walk to Oakwood Mall
GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 53 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Property is also known as

GrandStay Eau Claire
GrandStay Residential Suites Eau Claire
GrandStay Residential Suites Hotel Eau Claire
Grandstay Residential Hotel Eau Claire
GrandStay Residential Suites Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Hotel
GrandStay Residential Suites - Eau Claire Eau Claire
GrandStay Residential Suites - Eau Claire Hotel Eau Claire

GrandStay Residential Suites - Eau Claire Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1009 reviews
Rating 8 - Good. 257 out of 1009 reviews
Rating 6 - Okay. 108 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 35 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Derek

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Jeremy

Business traveller
Satellite service kept going out on the TV and screen would freeze. Asked the front desk to take care of it while I went out to dinner and when I returned they said they forgot. Then went to the pool and hot tub. Pool was fine but the hot tub was ice cold.
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Fair priced, safe, above average breakfast. Will stay again if I'm in the area.
Stayed 1 night in Jun 2025

6/10 Okay

Edward

It took the receptionist 3+ minutes to assign the room. When I got to the room, the cleaning personal were in the midst of cleaning. I went and told the receptionist I would be back in an hour and when I returned, the room was ready. Plenty of restaurants and shopping in the area.
Stayed 1 night in Jun 2025

8/10 Good

Janel, Brainerd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a very nice room/suite.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Mostly good, a few picky items to work on.

The Good: 1. I liked that there was a kitchen. 2. The shower/tub had good water pressure. 3. I liked the floorplan in the suites. 4. Two TVs?! 5. Breakfast was good, with diabetic options. 6. The grand staircase was fun. My wife was excited to walk down it in a flowy dress. The Bad: 1. It was hard to find the sheets for the hide-a-bed (they were in the wardrobe), and they had holes in them. It was really late at night, so we didn't bother telling the staff. 2. The mattresses were hard. 3. The TVs were hung a little low, so they caught on our clothing pretty often.
Stayed 2 nights in Jun 2025

6/10 Okay

Paschian

Travelled with family
Disliked: Cleanliness
Just average for this location but friendly staff. Took too long for more towels
Stayed 1 night in May 2025

10/10 Excellent

Kami

Stayed 1 night in Jun 2025

6/10 Okay

Kim, Suffolk

Travelled with partner
Liked: Cleanliness
The hotel was in a good location for us. Having the kitchenette with full fridge & freezer was exactly what we needed. However...the AC in the room was sub par. Ran very loud (which can sometimes be a good thing to help drown out loud neighbors or exterior noise) but this was louder than typical. We also weren't able to regulate the temperature...so a restless night between freezing and sweating. The public spaces and hallways were warm as well. My husband went down to use the fitness center and didn't because it was hot in there. We didn't use the pool. Breakfast was good. So plusses and minuses on this stay. Would we stay there again...maybe, but we would hope that the AC was working properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay with 5 people.
Stayed 1 night in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, amenities, property conditions & facilities
property was in good location, easy access to shopping and resteraunts
Stayed 1 night in Jun 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First time staying. Very impressed with the rooms. Breakfast was subpar.
Stayed 1 night in Jun 2025

6/10 Okay

diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed there before and was great. All was good until breakfast. Hubby has celiac disease. Only things at breakfast he could eat were yogurt and bananas. No eggs, no bacon/sausage. Very disappointing. No USB ports in rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was clean, comfortable and spacious. Staff was friendly and helpful. Breakfast had a good selection and was continuously being restocked. Great location. Would definitely stay there again should the opportunity arise.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent as always.
Stayed 2 nights in Jun 2025

8/10 Good

Cheryl

Travelled with family
2 BedRoom Suite was spacious but very dated. Clean but not the most comfortable. Couch was so broken in you couldn’t get out of it once on it. Kitchen wasn’t much. 2 burners and full refrigerator/freezer. Buffet breakfast was a highlight. Fully stocked, hot and decent for continental. Pool is very tiny and hot tub jets were not working. Both were same temperature/cold. Great proximity to shopping and eating. Price was reasonable for what we received.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

This hotel was so great.
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with spacious 1 br suite includimg full sized refrigerator. Dishwasher. Couch, chsir and second tv. Decent breakfast with eggs, sausage, Waffles, etc. All for a low price you woyld expect for a basic room. Will look for thus chain and hotel again.
Stayed 1 night in Jun 2025

10/10 Excellent

SHAWN, WILLIAMSTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay in the 2-bedroom suite. Room was excellent. Very roomy and with a full kitchen set up. While we only stayed for the night, it was like being in an apartment and we would have felt comfortable staying indefinitely. Good value for the price.
Stayed 1 night in Jun 2025

4/10 Poor

PAUL

Stayed 2 nights in Jun 2025

8/10 Good

Teodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. This is out second stay at this hotel. The receptionist was friendly and provided with the extra blankets we requested. The breakfast was reasonable. The hotel is clean and the area feels safe. The hotel is located in a large mall, and you can find easily everything you may have forgotten.
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities

Great Value

Price was great. This is a very clean and modern property. Didn’t feel great with stomach issues after breakfast sausage. Wouldn’t trust food, but otherwise a great stay.
Stayed 3 nights in Jun 2025

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, v good breakfast. Staff at check-in were not friendly and maybe were new? V slow check-in
Stayed 1 night in Jun 2025

6/10 Okay

Ross

Stayed 1 night in Jun 2025