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Holiday Inn Dumfries by IHG

3.0 star property

Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; local cuisine
Premium bedding, in-room safe, desk, blackout curtains
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Place, Burns' mausoleum
    ‪3 min drive‬
  • Place, Dalscone Farm Fun
    ‪8 min drive‬
  • Place, Caerlaverock Castle
    ‪14 min drive‬

Room options

Similar properties

Exterior
Hetland Hall Hotel
Dumfries
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 511 reviews
The price is AU$242
includes taxes & fees
31 May - 1 June
Hetland Hall Hotel

About the area

Dumfries

A stay at Holiday Inn Dumfries by IHG places you in the heart of Dumfries, within a 5-minute drive of Burns' mausoleum and Devorgilla Bridge. .This hotel is 1.5 mi (2.4 km) from Dumfries Museum and 1.8 mi (2.9 km) from Robert Burns Centre.

What's nearby

  • Burns' mausoleum - 3 min drive - 1.7 km
  • Dumfries Ice Bowl - 7 min drive - 3.4 km
  • Dalscone Farm Fun - 8 min drive - 5.0 km
  • Caerlaverock Castle - 14 min drive - 13.6 km
  • Mabie Forest Park - 14 min drive - 11.2 km

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪Pizzeria il fiume - ‬3 min drive
  • ‪The Hitching Post - ‬4 min drive
  • ‪The Jolly Harvester - ‬4 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Globe Inn - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

Holiday Inn Dumfries by IHG offers 71 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 33-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Dumfries hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 71 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a picnic area.
Enjoy local cuisine at Brasserie 59, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Dumfries? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Brasserie 59 - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (538 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel

Holiday Inn Dumfries

Aston Hotel Dumfries

Holiday Inn Dumfries Scotland

Holiday Inn Dumfries by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 634 reviews
Rating 8 - Good. 221 out of 634 reviews
Rating 6 - Okay. 66 out of 634 reviews
Rating 4 - Poor. 24 out of 634 reviews
Rating 2 - Terrible. 22 out of 634 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Corinne

Travelled with family
Room was freezing cold. Heating did not work. Spoke with a member of staff who advised that heating was in the process of being repaired and provided us with a tiny radiator that was not adequate for purpose. No option to move us to another room as all rooms were the same. Would've been better sleeping in the corridors as they were better heated!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and all staff very friendly and protester all times. Nice dinner at hotel Large clean rooms with everything you need
Stayed 1 night in Jan 2026

8/10 Good

Cathy

Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Prisca was extremely helpful and courteous. Room was clean and comfortable. Would stay again. Thanks to all the staff.
Stayed 1 night in Jan 2026

8/10 Good

Ian

Stayed 2 nights in Jan 2026

10/10 Excellent

Graham

Stayed 1 night in Jan 2026

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service, amenities
No in room service and completely ignored when I stood at the restaurant Dias waiting for a table. The waiter looked straight at me several times but never approached me. I gave up after ten minutes and tried using the room phone to contact the restaurant but it was permanently engaged. Same for the room service number. Ended up having to go to a local service station for a sandwich. This hotel promised a lot but delivered nothing.
Stayed 1 night in Dec 2025

8/10 Good

Allan

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't go as Didn't get a sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, tasty food, comfortable, clean and spacious rooms, all set in beautiful grounds.
Stayed 1 night in Dec 2025

4/10 Poor

mitch

Liked: Cleanliness
Disliked: Staff & service, amenities
Really not great, definitely wouldn’t stay here again for the price. Looked and smelt like an old hospital,
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, quiet with a fantadtic breakfast buffet- perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandy

Stayed 1 night in Dec 2025

10/10 Excellent

Jake

Stayed 1 night in Dec 2025

10/10 Excellent

Gideon

Stayed 4 nights in Nov 2025

10/10 Excellent

Enoch

Business traveller
Liked: Cleanliness, staff & service, amenities
The roon was very clean and welcoming. The staff was amazing as well from the reception to the kitchen. It was a pleasant stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was very clean Breakfast was really nice Staff very good
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite courteous staff, excellent clean room and big comfy bed, first class
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean, tidy, warm, instant hot water, staff were polite and courteous. Special mention - John at breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth

Room spotless. All staff very friendly and helpful. Food in the restaurant reasonably priced and good quality. Would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Jonathan, Kirkcaldy

Liked: Cleanliness
Disliked: Amenities
Value for money?? I wouldn't say so. I'd say fairly expensive for a very dated room, lacking much about it. Size wise for a wheelchair user was fine, but the carpet makes it hard for the wheels, the shower was an ok size, but lacked an6 power. I had to search for the brew station which was packed away in a draw with the cheapest coffee possible. At this price range normally you'd expect a coffee pod machine as a bare minimum. The bed was comfortable, ut when having the heating systems in the room on, it had a very high pitched siren like noise from it, which i thought was a fire alarm coming from another part of the hotel. So with that, I had to switch off the heating system and hope it didn't get too cold through the night. On a plus, the breakfast was very good. Quality ingredients and good drinks selection as well. Then, onto the park8ng. Out of 4 disabled spaces which were all being used. I was the only 1 with a blue badge. These aren't meant as a luxury, it is so we can physically get in and out of our cars.
Stayed 1 night in Nov 2025

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well appointed large room (Executive King for 2 adults and child). Good value breakfast, hot and cold food & drink availabe. Plenty of car park spaces both at the rear of the hotel and overspill nearby. Overall, worth a visit and I would recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Stayed 1 night in Oct 2025