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County Hotel

3.0 star property

Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(11 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(35 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • University of Cumbria - 7 min walk - 0.7 km
  • Carlisle Cathedral - 8 min walk - 0.7 km
  • Bitts Park - 11 min walk - 0.9 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪The Griffin - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk

About this property

County Hotel

Suburban hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 13.00 per person
  • Self parking fee: GBP 5.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

Reviews

County Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 209 out of 1001 reviews
Rating 4 - Poor. 111 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

6/10 Okay

B

Travelled with group
Stayed 1 night in Sep 2025

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

ed

Travelled with group
Liked: Amenities
Very central
Stayed 1 night in Sep 2025

2/10 Terrible

Jay

Stayed 1 night in Jun 2025

10/10 Excellent

Helen Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good size bedroom, very warm, friendly welcome from the staff. Very helpful staff. Good breakfast and coffee. Can't stress how much I appreciated the staff being so helpful. Would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel for the money.

Hotel had beautiful architecture but was tired and worn. Staff were friendly and helpful. Breakfast was excellent and good value. All in all a good one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Loud and hot

This hotel is in the center of the city so some noise is to be expected, but it was unbelievably loud. Much of that was because it was too hot so windows had to be open to balance the heating system. Definitely run down and in need of updating. Served what I needed which was a bed for the night but wasn't the most comfortable experience
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Value for money

Lovely spacious room Excellent breakfast Friendly staff Large hotel but was quiet despite being centre of city Clean room but scuffed and areas of update. For price very pleased
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Stayed 1 night in Aug 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk from Carlisle station

Lovely room and it just few minutes walk from Carsile Station.
Stayed 1 night in Aug 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Glad to leave

It was a very old hotel , tired and grubby. Lot of noise from the room above until 2am. Lot ofr noise from a neighbouring business until early hours of the morning. Far too hot on the upper floors .... not a pleasant stay at all.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Great place to stay, close to the rail station and many restaurants and shops.
Stayed 1 night in Aug 2025

8/10 Good

Geoffrey, Great horwood

Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is clean, just looking tired, staff are very friendly and its value for the money
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fuss hotel. Clean and tidy. Staff polite and helpful. Great location in town. Breakfast could be better with more staf. Food decent though. I would use this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Harry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Eileen

Travelled with group
Disliked: Property conditions & facilities

Shower needs attention

I was in room 105 the shower did not work properly.the shower head sprayed water all over the floor and bathroom it would not stay in place,so the bathroom ended up like a swimming pool and very very slippery,informed hotel reception they said they would inform housekeeping,when I got back to our room housekeeping had been and dried the floor and left dry towels but the shower head had not been fixed so we couldn’t use the shower and it was a very hot day and night disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Ricki

Old but clean

This is a great location and in its time probably was a grand hotel. The rooms are dated but clean and have good bedding. It’s basic in an excellent location for a night out or shopping. Wish we’d known there was free parking at the back before we paid £10 in a car park up the road. This is tired but clean accommodation in an excellent location for the town
Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Stayed 2 nights in Aug 2025

2/10 Terrible

Amreek

Disliked: Cleanliness, property conditions & facilities
Toilet not flushing. Bath was stained. Asked for a disabled room with walk in shower but it wasn't working. Lift out of order. Kettle didn't switch off automatically after boiling. A very disappointing stay.
Stayed 3 nights in Aug 2025