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County Hotel

3.0 star property

Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Daily English breakfast (GBP 10.00 per person)
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • Carlisle Castle
    ‪13 min walk‬
  • The Sands Centre
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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The price is AU$199
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includes taxes & fees
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About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • Carlisle Castle - 13 min walk - 1.2 km
  • The Sands Centre - 14 min walk - 1.2 km
  • Magic Castle - 14 min walk - 1.2 km
  • Carlisle Racecourse - 5 min drive - 4.0 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪Nando's - ‬2 min walk

About this property

County Hotel

Victorian hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 998 reviews
Rating 8 - Good. 335 out of 998 reviews
Rating 6 - Okay. 225 out of 998 reviews
Rating 4 - Poor. 115 out of 998 reviews
Rating 2 - Terrible. 95 out of 998 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ivan

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

kim

Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveller
Unfortunately, there was an issue with the shower in my allocated room. The receptionist immediately found me an alternative room and offered a sincere apology.
Stayed 2 nights in Jan 2025

8/10 Good

H

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Inexpensive but showing its age

A rather worn old style hotel, that was good only because of the low price paid (£28 for a single room on a Thursday night). On the plus side, it felt “real“, not boring business like. And it had a certain sort of quaint charm.And, as I say, it was inexpensive. On the downside, it had a rather unpleasant smell of fried food in places (from the chippy next-door?) and some of the fixtures and fittings in the room and ensuite bathroom needed attention. But, the bed was comfortable and warm enough, so all in all I was very satisfied, at £28 per night for a single room.
Stayed 1 night in Jan 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Adequate for an overnight stay.
Stayed 1 night in Jan 2025

4/10 Poor

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, comfortable and quiet. Perfect!
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the reviews are pretty accurate... But...

I read the reviews and yes... It's in a very busy area so it's noisy at night. Honestly in a busy city I'd be surprised if it wasn't. We had a room on the first floor at the front of the hotel facing the club that everyone moans about being noisy (!) and yes, it's noisy. No shock there. The road is busy. Again, no surprise. The hotel is old and yes could do with some modernisation in places but in actual fact has everything you need and is excellent value for a city centre stay. My one and only complaint, as mentioned in other reviews is the smell from the nail bars downstairs. The room absolutely stinks of what I assume is acetone. Our clothes smell of it and it's actually surprising that they can run this kind of business under rooms where people are staying. Creaky floors... Yeah. That too. We were a bit conscious of it until we realised the nail bar under us was closed so hey ho... Didn't matter to us. Even the cackling from what I can only assume we're drunken cats in the room next door was funny rather than annoying. Would we stay again. Yep. Certainly. It's a lovely city, friendly staff, the hotel is incredibly convenient and other than the smell in the room which I guess the hotel can't really help... All good. Oh breakfast was fine too. Again all the staff were friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Olufemi

Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Crown hotel

We got what we paid for, the room was very dated, the bathroom was very 1980s, shower had the old curtain with the 2 taps combo, very neglected!! Badly needs updated, good location although we probably wouldn't go back
Stayed 1 night in Jan 2025

6/10 Okay

janet

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were all lovely and helpful, the hotel was central so parked the car n the hotel car park and didnt need to use it till I went home. The breakfast was fab and plenty of choice. The only downside was it was very tired inside, in need of a upgrade. I stayed there about 12 years ago and it hasnt changed just got more tired. The room I was in was ok for price but I could j have stayed at many other of the hotels in the area but I would have to have parked my car elsewhere, so if you dont mind an old building in desperate need of work done its ok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

My stay at the county hotel Carlisle as always was great friendly reception clean warm room stayed here many times with my granddaughter and we have both enjoyed it the central location perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at county

My stay at the county hotel Carlisle was very pleasant room was clean tidy warm the only problem was a loose toilet seat otherwise staff on reception was very pleasant and welcoming
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff but everything else awful

Large damp patches in ceiling and down walls, nasty corridor smells, next to a nightclub so very noisy with music and screaming til very late, extremely dated decor with fixed head shower pointing horizontally and not into the bath, only way to use it was by holding the shower head so had to shower one handed, unmarked, poorly lit rough car park where people blocked others in as it wasn’t clear where the entrance/ exit was, causing an hour wait til someone happened to be leaving and moved their car, so customers squabling. Very helpful, friendly staff it’s only saving grace!
Stayed 1 night in Dec 2024

10/10 Excellent

CarolAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miss K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Miss KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay in well equipped, quiet, clean little room at back of hotel. Really appreciated help from Bryony in finding me a room even when the hotel was fully booked! Friendly, efficient staff, hotel conveniently located and great value for money. Will definitely come back!
Stayed 5 nights in Dec 2024

8/10 Good

Beverly L

Liked: Cleanliness, staff & service, room comfort

Would stay again!

Nice basic room clean and bright. Staff good, friendly and helpful. Overall a good stay …. Will definitely stay with them again
Stayed 1 night in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good value but in need of refurbishment

Tired hotel that you can see would have been wonderful 40-50 years back. Great location in city with free car parking at the hotel which is a real bonus. Staff friendly and helpful. Room was a good size and everything worked except the heating (some problem with radiator) so given a convector heater which worked well. Ensuite in need of refurbishment but functional. Breakfast room was modern and buffet breakfast was satisfactory. Very good price. Overall it was fine for a one night stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for a couple of nights

Fabulous location two minutes from the railway station and close to the city centre so ideal for a couple of nights. The staff were very friendly and helpful, the room quiet and spacious. The only issue was the room could do with a bit of TLC - the curtain rail was literally hanging by a thread and the bathroom ceiling was slightly mouldy.
Stayed 2 nights in Nov 2024