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County Hotel

3.0 star property

Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.4 out of 10
Good
(10 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(33 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Reception
Ox Hotel Carlisle
  • Free WiFi
  • Gym
  • Breakfast available
  • Bar
3.6 out of 5, Good, 459 reviews
The price is AU$67
includes taxes & fees
31 Oct - 1 Nov
Ox Hotel Carlisle

About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Woodrow Wilson - ‬2 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪The Griffin - ‬1 min walk

About this property

County Hotel

Victorian hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 13.00 per person
  • Self parking fee: GBP 5.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

Reviews

County Hotel Reviews

7.2

Good

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 252 out of 1004 reviews
Rating 8 - Good. 329 out of 1004 reviews
Rating 6 - Okay. 213 out of 1004 reviews
Rating 4 - Poor. 115 out of 1004 reviews
Rating 2 - Terrible. 95 out of 1004 reviews

Reviews

6/10 Okay

alan

Travelled with group
Disliked: Property conditions & facilities

Getting run down

Long hike to room up and down stairs.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with family
Liked: Staff & service
Helpful staff
Stayed 1 night in Jul 2025

8/10 Good

ian

I WISH I HAD THE ROOM IN THE PICTURE.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Michael

Stayed 1 night in Jul 2025

4/10 Poor

Randolf

Liked: Cleanliness, staff & service, amenities
There’s a pub that’s open 24h just at the hotel - the room was incredibly noisy until 3am
Stayed 1 night in Jul 2025

4/10 Poor

Lois

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Dated. But a bed if you're on a night out.

Delapidated. First family room on the top floor had no flooring down. And the liner was cracked/holed and lifting. Asked to change room. New room had a bathroom floor but shower screen was broke, had to line the floor outside with towels. The rooms at the front are above a kereoke bar which on a Sat stops at 11 but music till 12am. No air con but i had borrowed a fan from the first room. It was a heat wave at the time. We didnt sleep much.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location for Train Station, serious shopping, dinning & Drinks
Stayed 2 nights in Jul 2025

6/10 Okay

ryan

Liked: Amenities
Disliked: Property conditions & facilities
Great staff. Hallway smelled like cat pee. Rooms were comfortable and relatively clean but in disrepair. Parking is great. Neighborhood is a bit seedy party town. Lots of excellent food options and pubs steps away from hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

andrew

Travelled with group
Liked: Amenities
Ok
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Adequate

Good value sized room. Hotel is tired and in need of some TLC. No AC meaning room was very room.
Stayed 1 night in Jul 2025

8/10 Good

Tarmo

Liked: Cleanliness, staff & service, room comfort
The property was much better than expected based on earlier comments. A little bit worn out but spacious room, comfortable bed, good breakfast and free parking; location in the very center. Overall a good to very good experience.
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Amenities
Property a bit 'tired' and in need of some brightening up.
Stayed 1 night in Jun 2025

4/10 Poor

daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Old and tired
Stayed 1 night in Jun 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

3rd time of staying at the county hotel. It is very clean although a bit tired & rooms could do with an uplift. Breakfast was excellent, staff friendly, very central. Will be booking again.
Stayed 1 night in Jun 2025

4/10 Poor

Tadhg

Disliked: Cleanliness, property conditions & facilities
Would I stay here again? Unlikely. I thought the place was very run down and in need of a renovation.
Stayed 1 night in Jun 2025

10/10 Excellent

Chor Fan Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location. Comfortable stay at good price.
Stayed 1 night in Jun 2025

10/10 Excellent

allison

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the County Hotel! Everything I needed and staff went out of their way to help. Beautiful room. Lift was really great because im disabled and find stairs difficult. Great location and great vibe! I wish I could have stayed longer! Thankyou everybody at County Hotel. I will bring my dog next time! Thankyou Ally Morison
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
We had a good stay but the noise from bars next door when on until 2 am ,will ask to stay in room at the back next time
Stayed 1 night in Jun 2025

10/10 Excellent

graeme

Stayed 2 nights in Jun 2025

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was beautiful in it’s day. Most of the rooms have not been renovated for quite some time. The bathroom had peeling paint, mold and very old fixtures. The windows, carpeting and furniture were very old and worn. We were told 7 rooms were renovated and the one we saw was an improvement. The lobby and common areas still pretty cool to look at although the glass in the entry door was broken and boarded up. The breakfast was pretty good. The lady at the desk at night (Niko) was very nice and accommodating.
Peeling paint above bathtub.
Stayed 4 nights in May 2025

4/10 Poor

Jennifer

Travelled with group
Liked: Cleanliness, staff & service
A half panel on the shower made it impossible to start without getting wet before the water temperature was adjusted, yet it didn't shield the bathroom from getting soaked while the shower was on. The windows were old and didn't insulate from the noisy street party outside, which went on until 3 in the morning.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Travelled with family
Ideal location with parking. Fine for a overnight stay. Decent breakfast.
Stayed 1 night in Jun 2025