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County Hotel

3.0 star property

Photo gallery for County Hotel

Relax in comfort with a large bed, bedside tables, and a TV, surrounded by artwork and natural light.
Relax in this stylish room with a comfortable bed, dresser, and sofa, perfect for unwinding.
Guest room with a desk, leather chair, and a large mirror.
Cozy retreat with a high ceiling, central fireplace, and comfortable seating area.
Conference room with a long table, chairs, and projector screen.

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0.2 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.4 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Carlisle

A stay at County Hotel places you in the heart of Carlisle, within a 10-minute walk of Carlisle Guildhall and Green Market. .This eco-certified hotel is 0.4 mi (0.7 km) from University of Cumbria and 0.5 mi (0.8 km) from Carlisle Masjid.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 70 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬1 min walk
  • ‪Nando's - ‬2 min walk

About this property

County Hotel

Victorian hotel with a 24-hour front desk and a restaurant
County Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional features at this Victorian hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Gallerie, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Gallerie - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 1007 reviews
Rating 8 - Good. 334 out of 1007 reviews
Rating 6 - Okay. 220 out of 1007 reviews
Rating 4 - Poor. 118 out of 1007 reviews
Rating 2 - Terrible. 94 out of 1007 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

GRANT

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Keith

Business traveller
Disliked: Cleanliness, property conditions & facilities

Check what you are offered is what you get.

Although advertised as free parking it was only after I booked that I received an email advising that it was on a first come basis. As a result I had to use paid parking. Room was in need of renovation. Sink didn’t drain. Very good breakfast made up for other things.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

convenient in central Carlisle

We were impressed by the helpfulness and friendliness of the staff, Dale in particular, who helped us change rooms from frankly a dingy non-soundproofed room to a much nicer room a floor higher, overlooking the street. Traffic noise did not bother us and we slept well. The building itself needs a fortune spent on maintenance and the furnishings need replacing/updating. This once lovely Victorian hotel is not just tired, it is exhausted. If you need a hotel in central Carlisle and are not upset by delapidation and tatty furniture, give the County Hotel a try.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easily accessible I'm disabled and in a wheelchair but everything is accessible. The staff are so friendly and helpful. I enjoy the shopping areas of Carlisle and its so easily from the hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Dario

Business traveller
Disliked: Property conditions & facilities, room comfort

Shabby but clean

It is shabby and had seen better days (probably about the same time as the Bay City Rollers were in their prime ) , but for a sleep it was fine for the price . I arrived at 10pm and left at 530am so what more did I need ?
Stayed 1 night in Apr 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with a dog

This is a great hotel to stay with a dog. We could even have breakfast the the bar with dog. There is a small park/square a couple of streets away - 4 mins.( depending on speed) The staff are very friendly and the position is nice and central. Rob
Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room stank of stale tobacco, dirty, stained carpets, stained chair, stained and broken lamp, even the tv remote was broken. iron shaped burns on carpet, dirt build up in areas on shower toilet not fitting wall, reception smelled, generally needs a refurb.
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite satisfied

Friendly staff in a city centre hotel. It was clean, good breakfast. I was happy with the room. The car park was right behind the hotel and took me a while to find it amongst other private car parks. The wifi was a touch tempermental at times.
Stayed 1 night in Apr 2025

10/10 Excellent

Mrs Mary E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a lovely quiet room on the 3rd floor, the staff on the desk were very pleasant & chatty. So handy for parking & entertainment
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Free WiFi and free parking.

Value for money hotel close to the train station, shops, bars and restaurants. Free WiFi and free onsite parking. I've already booked to stay again in two weeks.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Good

It was a bad start as I couldn't find the car park or a sign for it and I ended up paying £16 for parking. The hotel was good and comfortable and the breakfast was very good.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Staff & service
Very convenient for city centre and travel links and competitive pricing but rooms are very basic. Ok for a one night stay
Stayed 1 night in Apr 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

8/10 Good

steven

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, uncomfortable, cold (no choice to put heating on) tv didn’t work. Shower didn’t work properly. Wouldn’t stay here again. Cheap enough but you literally pay for a dirty mattress and a tea towel for a pillow.
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Great location, central to the lively city centre and on the doorstep of the railway station. Although there's a busy night-time economy all around the hotel, we didn't experience and noise disturbance.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret staying at this hotel. The stairs are carpeted and in need of a wash and vacuum.Floors are uneven so wearing heels is a hazard here. The double room had wall paper peeling off, the carpet was dirty, windows rusty and the bathrooms ceiling was flaking off in chunks and mouldy wood.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely night away

Great! Stayed for 1 night with a friend as we were in the city for a gig - central location, great for shops, restaurants, train. No complaints. Bathroom was clean. Bed was comfy. Tea and coffee in the room for morning.
Stayed 1 night in Mar 2025

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to Railway Station & Shopping Centre Breakfast non buffet today Sunday, due to a technological problem, I should asked for more, so I got extra cereal to compensate.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an old building staff where friendly and helpful, bed very comfortable, excellent breakfast, already booked to go back
Stayed 1 night in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stop here for an inexpensive trip away
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025