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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Enjoy a drink at the stylish bar, featuring a sleek countertop and a selection of fine spirits.
Relax in a classic room with a large bed, bedside table, and wardrobe.
Conference room with a long table, blue chairs, and a whiteboard.
Classic hotel entrance with a prominent awning and accessible stairs.
Guests check in at the reception desk, surrounded by framed pictures and directional signs.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Carlisle

Located in Carlisle, Carlisle Station Hotel, Sure Hotel Collection by BW is within a 15-minute walk of Carlisle Cathedral and AMF Bowling. .This hotel is 0.8 mi (1.2 km) from Carlisle Castle and 0.8 mi (1.3 km) from The Sands Centre.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with a 24-hour front desk and a restaurant
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 70 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and discounted use of a nearby fitness facility.
Enjoy a satisfying meal at Brasserie Breakfast Room serving guests of Carlisle Station Hotel, Sure Hotel Collection by BW. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Carlisle? This hotel has 54 square feet (5 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekends.
Brasserie Breakfast Room - Onsite buffet restaurant.
Main Bar - Onsite pub. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 265 out of 1006 reviews
Rating 8 - Good. 344 out of 1006 reviews
Rating 6 - Okay. 197 out of 1006 reviews
Rating 4 - Poor. 120 out of 1006 reviews
Rating 2 - Terrible. 80 out of 1006 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was fine. Not happy with parking arrangements. I would also need a walk in shower next time. I have limited mobility. Shower not safe. No handles for safety and no non slip bathmat
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and spacious, the corridor carpets were showing signs of wear and unfortunately our sink was cracked, still did its job perfectly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karan

Stayed 1 night in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The stay was fine for the one night stopover we needed. Comfortable bed and clean room. Unfortunately they don’t offer food in the evenings but not sure if that’s the case all the time.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in central location for the station and town. Friendly staff in well presented hotel
Stayed 1 night in Apr 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 2 nights in Apr 2025

8/10 Good

martin

Liked: Amenities
Lovely hotel very handy for train stations plenty eating places around here shops not to far away also
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and comfortable
Stayed 1 night in Apr 2025

6/10 Okay

carl

Travelled with partner
Parking was good and handy, very central to the town. Stayed one night only and it was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the old style building was very nice staff really very good bar excellent bar staff very friendly
Stayed 1 night in Mar 2025

2/10 Terrible

yash

Disliked: Cleanliness, staff & service, property conditions & facilities
Useless staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel next to train station

Good value hotel right next to the train station, paid parking available locally. I stayed two nights and the hotel offered me a free drink at the bar if i didn't want housekeeping. I was glad to accept.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Market rasen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

GARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Mar 2025

4/10 Poor

Ben

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

VERY dated and tired room

very tired room and hotel, bed was 2 singles pushed together. Bathroom was from the 80s and water pressure was like a watering can
Stayed 2 nights in Mar 2025

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the reception very helpful with the car park in general very nice wee hotel
Stayed 1 night in Mar 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always,very helpful and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025