Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property

Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking
Reception
Pub
Point of interest
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Carlisle

Located in Carlisle, Carlisle Station Hotel, Sure Hotel Collection by BW is within a 15-minute walk of Carlisle Cathedral and AMF Bowling. .This hotel is 0.8 mi (1.2 km) from Carlisle Castle and 0.8 mi (1.3 km) from The Sands Centre.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.7 km
  • The Sands Centre - 12 min walk - 1.1 km
  • Carlisle Castle - 12 min walk - 1.1 km
  • Brunton Park - 19 min walk - 1.6 km
  • Carlisle Racecourse - 6 min drive - 4.3 km

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with a 24-hour front desk and a restaurant
Carlisle Station Hotel, Sure Hotel Collection by BW offers 70 accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 70 guestrooms featuring LED televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and discounted use of a nearby fitness facility.
Enjoy a satisfying meal at Brasserie Breakfast Room serving guests of Carlisle Station Hotel, Sure Hotel Collection by BW. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Carlisle? This hotel has 54 square feet (5 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekends.
Brasserie Breakfast Room - Onsite buffet restaurant.
Main Bar - Onsite pub. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 256 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Station Hotel purely because of its proximity to the railway station but found it such an enjoyable experience that we are already planning a return visit. It is an old building, part of the historic centre of the city, and at the moment there is a certain amount of traffic disruption because of a genera[ upgrading of the area but we were not ina car and were not effected by this, Very friendly, helpful staff bit on the desk and around the hotel. Tajnk you for a lovely visit.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Carlisle central next to station and csr parking

Once again I arrived fairly late and left relatively early so only had contact with 3 staff around reception who were all great. The room was roasting when I got in (not a complaint as the radiators were easy to control and better than being the other way round. No remote for the TV and being late I couldn't be bothered to ask. The bathroom was very tired and could do with modernising. Hotel is right next to the station in the the centre of town so very convenient with paid parking next to the hotel too.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and a comfy bed.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anita

Travelled with partner
Liked: Staff & service
Great location. However the bathroom is in need of updating bed very hard. Was not happy being woke at 7 am with the bins being emptied under my window.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of decent eating establishments nearby.... But that isn't the hotel's fault
Stayed 1 night in Feb 2025

8/10 Good

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Lobely staff toom hotel outside lots of prople hanging around
Stayed 1 night in Feb 2025

6/10 Okay

angus

Business traveller
Disliked: Amenities
Hotel staff did not advise the car park next to the hotel .. if parking up for the evening and following morning its tariff is done daily so for an overnight stay it’s going to cost £25 …
Stayed 1 night in Feb 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good..

Really good - only downside was getting salad with my cooked breakfast !
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson, Wigton

Stayed 1 night in Jan 2025

4/10 Poor

Cathy

Stayed 3 nights in Jan 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Stayed 2 nights in Jan 2025

8/10 Good

Paul Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

maymay

Business traveller, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
carpet was dirty. there is a strong smell in the room. front desk is cold
Stayed 1 night in Jan 2025