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Novotel Cardiff Centre

4.0 star property

Photo gallery for Novotel Cardiff Centre

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Superior Room, 1 Queen Bed
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Bay
    ‪15 min walk‬
  • Place, Cardiff Castle
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(56 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Cardiff

With a stay at Novotel Cardiff Centre in Cardiff (Cardiff City Centre), you'll be within a 5-minute drive of Cardiff Bay and Cardiff Castle. .This spa hotel is 2.1 mi (3.3 km) from Principality Stadium and 0.6 mi (1 km) from Utilita Arena Cardiff.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.6 km
  • St. David's - 11 min walk - 1.0 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Wales Millennium Centre - 16 min walk - 1.3 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Prezzo - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪The Ivy Cardiff - ‬10 min walk
  • ‪Pret a Manger - ‬9 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Cardiff Bay
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 138 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Elements, a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 2259 square feet (210 square meters) of space consisting of a conference center and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Elements - This brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference centre (2,259 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities
Huge room and comfy beds. All staff we spoke to were lovely and helpful. Was a bit noisy in the morning with people leaving their rooms etc...
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Huw

Stayed 1 night in Nov 2025

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room (but shower leaked). Friendly staff especially restaurant. Spa was great. Good bar selection (could have been open a bit later tho)
Stayed 1 night in Nov 2025

10/10 Excellent

Chris M

Stayed 7 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms clean Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

4/10 Poor

Jack

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Shower was cold. Room was cold
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alex

Business traveller
Disliked: Amenities
I checked in after a long day at work, fine no issue, went to my room having not been told that the hotel was running some sort of halloween offer as there were kids EVERYWHERE! so I came down stairs at approx 5.50pm to use the pool and steam room only for one of the receptionists run like mad to stop me from entering the pool telling me "its full when arent letting anyone else into the pool" ok fine i'll just use the steam room instead, "no were nit letting anyone in full stop" EXCUSE ME having paid a substantial sum for a one night stay I dont expect to be told I cant use facilities I'VE PAID FOR because you choose to turn the pool into Butlins. I am down in the area for work again in a couple of weeks and guess what... I wont be spending another penny in that hotel. Outrageous, extremly unhappy, nobody checked on leaving if everything was ok etc etc. Just took my money and basically gave me the impression I just have to suck it up.....
Stayed 1 night in Oct 2025

2/10 Terrible

James

Stayed 2 nights in Oct 2025

8/10 Good

cameron

Stayed 2 nights in Oct 2025

8/10 Good

Jo

Stayed 6 nights in Oct 2025

8/10 Good

Rhodri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money w the health spa and gym.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Shaun

Stayed 1 night in Oct 2025

4/10 Poor

Graeme

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Niel

Liked: Staff & service
Fine
Stayed 2 nights in Oct 2025

6/10 Okay

Darren

Disliked: Cleanliness, property conditions & facilities
Room was clean but really needed a general tidy up and refurb
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

dubravka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff.
Stayed 5 nights in Oct 2025

8/10 Good

Claire

Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel w nice pool, gym and sauna!
Stayed 1 night in Sep 2025