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Hotel Roc Meler

4.0 star property

Photo gallery for Hotel Roc Meler

Pub
Indoor pool
Triple Room (2 Adults + 1 Child)
Design Suite, Jetted Tub (2 Adults + 2 Children) | Bathroom
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
  • Palau de Gel
    ‪12 min walk‬
  • Mirador Roc del Quer
    ‪2 min drive‬
  • Meritxell Sanctuary
    ‪3 min drive‬
  • La Seu d'Urgell (LEU)
    ‪115 min drive‬

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Quadruple Room (3 Adults + 1 Child)

Quadruple Room (3 Adults + 1 Child)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Quadruple Room (4 Adults)

Quadruple Room (4 Adults)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (3 Adults)

Triple Room (3 Adults)

Triple Room (3 Adults)

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children) | Bathroom

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

NH Andorra la Vella

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (705)
The price is AU$148
for 1 room
includes taxes & fees
29 June - 30 June
NH Andorra la Vella

About the area

Canillo

With a stay at Hotel Roc Meler in Canillo, you'll be in the entertainment district, within a 15-minute drive of Caldea Spa and Motorcycle Museum. .This family-friendly hotel is 8.5 mi (13.7 km) from Pyrenees Andorra Shopping Centre and 1.4 mi (2.2 km) from Sant Serni Church.

What's nearby

  • Palau de Gel - 12 min walk - 1.1 km
  • Mirador Roc del Quer - 2 min drive - 1.7 km
  • Meritxell Sanctuary - 3 min drive - 2.5 km
  • Caldea Spa - 11 min drive - 10.4 km
  • Pyrenees Andorra Shopping Centre - 13 min drive - 11.4 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 71 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬10 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬8 min drive
  • ‪Les Pardines - ‬11 min drive

About this property

Hotel Roc Meler

Family ski hotel with full-service spa
Hotel Roc Meler offers 80 accommodations with minibars and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 80 guestrooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Satisfy your appetite for dinner at the hotel's restaurant, La Cabana, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
La Cabana - This restaurant serves breakfast and dinner.
Dagda Irish Pub - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 12 and November 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L-712224-A

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 197 reviews
Rating 8 - Good. 53 out of 197 reviews
Rating 6 - Okay. 17 out of 197 reviews
Rating 4 - Poor. 1 out of 197 reviews
Rating 2 - Terrible. 2 out of 197 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
Great view of the town from our room
Stayed 3 nights in Feb 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, staff & service
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Cheryle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean rooms, great views over the village.
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, I recommend this hotel
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The VIEW!

As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Aug 2024

10/10 Excellent

khaled el

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for ski holiday

Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018