Wyndham Alltra Cancun All Inclusive Resort

4.0 star property

Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout curtains
Aerial view
Aerial view
View from room
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Convention Center
    ‪2 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Premium Room, 2 Double Beds, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Master)

  • Resort view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • Ocean view
  • 39.0 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • Ocean view
  • 127 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

Junior Room, 2 Double Beds, Ocean View

  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Oceanfront

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cancun

With a stay at Wyndham Alltra Cancun All Inclusive Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Forum Beach. .This all-inclusive property is 1.4 mi (2.2 km) from Gaviota Azul Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course.

What's nearby

  • La Isla Shopping Mall - 16 min walk - 1.4 km
  • Chac Mool Beach - 18 min walk - 1.5 km
  • Forum Beach - 3 min drive - 1.8 km
  • Cancun Convention Center - 5 min drive - 2.2 km
  • Gaviota Azul Beach - 5 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • ‪Café Solé - ‬6 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near La Isla Shopping Mall
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Make yourself at home in one of the 458 air-conditioned rooms featuring refrigerators and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a sauna. This Mediterranean property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Casa de Rosa, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 5726 square feet (532 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Casa de Rosa - Onsite restaurant.
Viaggio - Onsite restaurant. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean. Open daily.
At Sunset - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (some restrictions)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3575 out of 5775 reviews
Rating 8 - Good. 1317 out of 5775 reviews
Rating 6 - Okay. 502 out of 5775 reviews
Rating 4 - Poor. 185 out of 5775 reviews
Rating 2 - Terrible. 196 out of 5775 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Mcdonald Baldwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Why too many steps. Food wasn't good. This is a kids resort. Not enough entertainment. The only thing 5 star was the staff, everything else was on average a 2.5 star.
Stayed 9 nights in Jan 2025

6/10 Okay

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
First and foremost, the resort staff that we interacted with were absolutely wonderful. Having said that, the food was mostly average, there was urine on our toilet that was never cleaned up, and water leaked from the air conditioning unit in our room the entire time.
Stayed 4 nights in Jan 2025

8/10 Good

Aparajita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time
Stayed 4 nights in Feb 2025

6/10 Okay

Hayoung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I chose this place for my first trip to Cancun, hoping for a great experience. While there were some good aspects, I also had unpleasant experiences that left a bad impression. Some staff members made me feel subtly discriminated against because of my race. Of course, not everyone was like that—some were kind and professional—but their attitude toward us felt noticeably different from how they treated other foreign guests. One incident happened at the front desk. A young, slim male staff member raised his voice at me during a currency exchange. I wasn’t being rude—I even apologized while correcting the amount—but he ignored me and kept talking aggressively. I couldn’t shake the discomfort of being treated that way while handling my own money. At a restaurant, despite available tables, we were told to wait 30 minutes to an hour because we were a party of five. When I questioned why, they suddenly found us a table. I noticed other guests being seated immediately, which was frustrating. Similar experiences happened at other restaurants too. I won’t name specific places since not all employees were like that, but it happened enough times to leave a negative impression. I had high hopes for this trip, researching and booking everything carefully to enjoy it with my family. Instead, I felt guilty for bringing them along, as they also faced uncomfortable situations. Traveling should be enjoy their time here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Jan 2025

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this resort except one thing, the cold pool. Very cold we couldnt even swim in the big one. The one in the front was a little warmer. They have a beautiful beach. Our room was clean and not outdated. The buffet is not super big but the food was actually good. We tried the Italian and Mexican restaurant and they were both excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Neelam Kumar, Tampa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with good food options throughout the day. Staff is very attentive, friendly and helpful. Steps away from the blue/turquoise beach makes a perfect getaway. Beach and pool volleyball hosted by the hotel staff was fun. Lines at restaurants were reasonable at opening time, much less a couple hours later. Although inside of the property is showing signs of age, it is well kept and very clean. We will consider coming back. Highly recommended resort for families.
Stayed 2 nights in Feb 2025

8/10 Good

Tyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice beach. A lot of children and families and lots of fun. Could hear screaming in the hallways late at night or early in the morning often. Food was what you would expect from all inclusive hotels. Would recommend for sure but could see why its not for everyone!
Stayed 4 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a FAMILY resort. Perfect if you have young/small children! 4th time at this resort and I will be returning!! I love the staff and how friendly they are. But before booking, keep in mind it’s a family resort, there will be children everywhere!
Stayed 6 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with variety of food options.
Stayed 5 nights in Jan 2025

6/10 Okay

ADEL, East Brunswick

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
This was all about inclusive property and we were forced to purchase 2 bottles of wine to get us to the Italian resturant
Stayed 4 nights in Jan 2025

8/10 Good

Kanako

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
It was disappointing that water was leaking from the walls of the other rooms, perhaps because the floor and walls of the shower room were old. "However, I was very satisfied with the attitude and service of the staff."
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and friendly. The stay was nice and place was cleaned every day.
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The search is over - stay here!

First time staying at an all-inclusive and I believe Wyndham Alltra set the bar high! We were treated like royalty. The staff work hard to ensure rooms, restaurants, beaches, pools, etc are prestine! They were attentive to our every need and were eager to always make sure we had fresh towels, a drink in our hand, etc. I will mention - beware that you will be asked 10+ times a day if you want an expensive massage, even by the same person. I wish that instead they would let people approach them and request this service if they’d like :)
Stayed 7 nights in Jan 2025

4/10 Poor

Claribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property is perfect. It’s about 10 minutes away from the mall and other nearby places. You have access to the beach and it is very clean places to stay. The cons are that there is not much to do at the resort there is no entertainment while you’re at the resort and the food is not very good. Also, the restaurants close pretty early . I wish this resort was more fun but there were no attractions on site . No crowd interactions . I’ve stayed in previous resorts where a lot of dancing and entertainment was encouraged pool side .
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely pleasant & helpful. They made the stay so enjoyable
Stayed 7 nights in Jan 2025

10/10 Excellent

Roxanne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best, very helpful & courteous. Food options were varied & the ingredients were fresh. The downside, so many people saving chairs even though they did not use them for the whole day. The entrance to the pirate pool is very sloped& slippery, making it dangerous for falling. (2 of our members fell entering the pool)
Stayed 7 nights in Jan 2025

6/10 Okay

MARIEANN, BOYNTON BEACH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Hotel needs updating room was very small for 4 adults. Room smell like mold there are no activities other then water sports that you have to pay for. Overall food was great staff great
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing experience, the staff was amazing and the food was amazing. Definitely recommend to anyone
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed for a short trip. Very clean, great staff and good food in there restaurants. Beautiful beach and ocean views. With in walking distance to other restaurants and shopping.
Stayed 3 nights in Jan 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and easy to walk. Plenty of food, drinks and service. Nice place nice people.
Stayed 4 nights in Jan 2025

10/10 Excellent

Bartolo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Wyndham Alltra Cancun was fantastic. The resort is beautiful with great beach views, clean rooms, and excellent amenities. The staff is friendly and attentive. The pirate-themed splash park is a hit for families. Highly recommend it for a memorable tropical getaway!
Stayed 7 nights in Jan 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the food was so fresh and good! Lots of options! The resort was clean, the spa was great, and we would love to stay here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jiaqi

Liked: Cleanliness, property conditions & facilities
good
Stayed 5 nights in Jan 2025