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Villa Elena Isla Mujeres

2.5 star property

Photo gallery for Villa Elena Isla Mujeres

Interior
View from room
Suite Five | Private kitchenette
Suite Six | Terrace/patio
Suite Six | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View map
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • North Beach
    ‪11 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪70 min drive‬

Room options

View all photos for Suite Five

Suite Five | View from room

Suite Five

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Six

Suite Six

Suite Six

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Three

Standard Room Three

Standard Room Three

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio One

Studio One | View from room

Studio One

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Four

Standard Room Four

Standard Room Four

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Two

Studio Two

Studio Two

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Isla Mujeres

With a stay at Villa Elena Isla Mujeres in Isla Mujeres (Centro - Supmza 001), you'll be a 4-minute drive from North Beach and 9 minutes from Punta Sur. .This guesthouse is 11 mi (17.7 km) from Plaza 28.
View more Guest houses in Isla MujeresOpens in a new window

What's nearby

  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km
  • Miguel Hidalgo - 6 min walk - 0.6 km
  • North Beach - 11 min walk - 1.0 km
  • Dolphin Discovery - 6 min drive - 4.9 km
  • Punta Sur - 10 min drive - 7.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive

Restaurants

  • Muelle 7
  • ‪Picus - ‬7 min walk
  • ‪Cafe Mogagua - ‬7 min walk
  • Luna Grill
  • ‪MARINA BARTOLOMÉ - ‬5 min walk

About this property

Villa Elena Isla Mujeres

Guesthouse with free parking, near North Beach
Villa Elena Isla Mujeres offers 5 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Stay in one of 5 guestrooms featuring plasma televisions. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 12 metres
  • Street parking available
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Elena Isla Mujeres
Villa Elena Isla Mujeres Guesthouse
Villa Elena Isla Mujeres Isla Mujeres
Villa Elena Isla Mujeres Guesthouse Isla Mujeres

Villa Elena Isla Mujeres Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 161 reviews
Rating 8 - Good. 44 out of 161 reviews
Rating 6 - Okay. 8 out of 161 reviews
Rating 4 - Poor. 1 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic overall. The ocean view room has a magnificent view. Truly. However, this room has NO BLACK OUT CURTAIN AT ALL on one entire half of the room. You WILL wake up to am extremely bright room and perhaps not be able to get back to sleep. Ive never seen a hotel with such a lack of a proper curtain. They have a terrific one for one side of the large window, but NONE on the second half. Very strange. Kitchen and everything else pretty good, except the bathroom which had poor pressure in the shower and bathroom sink. Also, not much hot water in the bathroom sink. And low pressure. But price was good for April. Location very good. But you will have to walk places. But not far. But it is quiet. The host is fantastic. Great guy. My room needed several issues looked at, such as the sliding glass door lock about to fall off. The balcony is glorious quiet and private. The best part is the balcony and the shocking huge ocean view. But youll have to deal with some wood beams stacked up off to the side. I totally dodnt mind because the balcony and view were so outstanding. And the price was very good at the time. I stayed for three nights because i loved the view so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Mayela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Villa Elena and their property owners. Always willing to help with any matters. We have been yhere 3 times and 3 tumes have been amazing. Gracias Clarita!
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well managed hotel

Super clean ! Good location. Small kitchen with microwave and little range, frefrigerator etc. The front rooms are a noisy during the day but very quiet at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sea view and sound. Fifteen min walk to beach. Easy check/out. Close walk to ferry and restaurants/shopping. Sound carries in the hallway so one neighbor was really loud our first night early in the morning and kept us up. After that, it was a respite from the rest of the island bustle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing and I can't wait to do back! We stayed in Suite 6- a large room with a huge balcony right on the water. We had nonstop Caribbean br The kitchenette was very helpful to have and the bathroom was well appointed. Even the bed and pillows were great. The staff were what really shined. Everyone was so attentive and helpful at check in and during our stay. They even called a doctor for me when I hurt myself falling off a boat. I love this place and would recommend it to anyone looking for a comfortable, safe, customer-focused, family-run place to stay on the island.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nichole, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Wilbert and the staff went above and beyond every day
Stayed 7 nights in Feb 2025

10/10 Excellent

Shellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, would recommend and stay again.
Stayed 4 nights in Feb 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Elena is a basic accommodation at a very reasonable cost located very close to the main area of Isla Mujeres but far enough away to be quiet. Very clean and good and prompt communication. Highly recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room, though our room window was straight onto the road so had to keep curtains shut. Super clean and friendly though terrace is neglected which is a shame.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and clean

Stayed 6 nights in Jan 2025

10/10 Excellent

Beau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and easy access to the central commercial area. Close enough to walk, but tucked back enough for some calm and quiet. Room was clean and comfortable. Easy access to drinking water. Next time we will splurge for a balcony view!
Stayed 4 nights in Jan 2025

10/10 Excellent

clay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at villa elena was perfect. Suite 5 was lovely, ocean waves crashing all night, room was spotless upon arrival, and bed sheets made each night. Air conditioner worked perfect. Close to amenities and no road nice. Comfy king bed.
Stayed 3 nights in Dec 2024

6/10 Okay

John David

Liked: Cleanliness

OK

Nice and friendly check-in. But little to no service thereafter. No change of bed sheets. Very simple room. I didn’t like the shampoo, funny smell. Rooftop patio OK, but not nice atmosphere, usually very windy, good views.
Stayed 3 nights in Dec 2024

10/10 Excellent

Uppili

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a great balcony view. It'd be great if the receiving receptionist could speak a little English. It was a little difficult to communicate.
Stayed 1 night in Dec 2024

10/10 Excellent

Dwight, Okotoks

Stayed 2 nights in Nov 2024

10/10 Excellent

Mathieu

Liked: Staff & service, property conditions & facilities
Perfect again
Stayed 3 nights in Nov 2024

10/10 Excellent

Angélica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very close to restaurants and the beach. The staff never bothered us to clean the unit they cleaned it while we were out. The place had a little kitchenette but we didn’t get kitchen towels until we asked and we were given a hand towel haha it worked.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Walkable from the ferry and everything on the north end but just outside of all the noise of the north end bars/restaraunts.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view

First and foremost, the staff was all very kind. The view from the room was beautiful, even the shower had a beautiful view. It was amazing watching the sunrise from bed and hearing the waves. If you choose to stay here I would recommend renting a golf cart, even though it is not extremely far from everything, it is at the top of a small hill, and about a 15 minute walk from North Beach. I loved the balcony, but it was absolutely covered in bird poop, including the furniture. I know they cannot control that but I do feel like it should be a part of the cleaning process/room maintenance. The wifi was spotty at times so I would not recommend relying on it for a work trip. My biggest issue was the horrible water pressure in the shower, it was basically a trickle and extremely difficult to wash my hair. And the hot water only lasted for 5 minutes so my showers were extremely rushed or I would end up freezing, which is not fun on a beach vacation when you need to wash off sand or shave your legs, etc. The AC worked well, the bed was fairly comfortable. But because of the shower/hot water issue I would not choose to stay again.
Stayed 4 nights in May 2024

10/10 Excellent

Siddhartha

Stayed 5 nights in Apr 2024

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is our first time on Isla Mujeres and we stayed here for 5 nights. All of the staff were wonderful and kind. Our room (standard room #4) was large, bright, and clean! Unfortunately the bed was a quite hard and I would not want to have slept on it longer than we did. It was also incredibly loud with people passing by on their scooters and golf carts, but only from around 9am to 9pm. The rooftop view was stunning, and I appreciated the 12-15 minute walk into town along the seawall. All in all would definitely recommend! P.S. if you need an extra blanket, just ask. Also leave the boiler on for 10 minutes before taking a shower and you'll be good to go!
Stayed 5 nights in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our suite (#6) has a gorgeous view of the sunrise over the Caribbean Sea. Bright room with spacious balcony. Laida (staff member on site) was extremely friendly and helpful.
Stayed 3 nights in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from room 6. See the sun rise and shade in the evening. Very large walk in shower and everything worked as it should. The bad is the old louvered room doors that let all the sound from the rest of the house in and any sounds coming from your room out. Properties near Villa Elena are rundown and some are even just piles of old building materials.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. the service was excellent and the rooftop terrace was a huge perk. we were up there every night. h
Stayed 2 nights in Jan 2024