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Hotel Bahia Chac Chi

3.0 star property

Photo gallery for Hotel Bahia Chac Chi

Premium bedding, minibar, in-room safe, individually decorated
Balcony
Business centre
Bar (on property)
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Place, Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • 20 sq m
  • Sleeps 2

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Double Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe

  • Sleeps 2

View all photos for Quadruple Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room Deluxe

  • Sleeps 4

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About the area

Isla Mujeres

With a stay at Hotel Bahia Chac Chi, you'll be centrally located in Isla Mujeres, steps from Isla Mujeres Ferry Terminal and 8 minutes by foot from North Beach. .This hotel is 0.5 mi (0.9 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18.1 mi (29.1 km) from La Isla Shopping Mall.

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • beach - 6 min walk - 0.6 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Luna Grill - ‬3 min walk
  • ‪MARINA BARTOLOMÉ - ‬1 min walk
  • ‪M7 Beach - ‬4 min walk
  • ‪Los Mariscos De Humo - ‬5 min walk
  • ‪Sonny's Pizza - ‬4 min walk

About this property

Hotel Bahia Chac Chi

Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Hotel Bahia Chac Chi, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Sport Bar El Rey - Onsite bar. Happy hour is offered.
Restaurante Bahia - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 for adults and USD 12 to 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Bahia
  • Sport Bar El Rey

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 for adults, and USD 12 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no breakfast available. View from our deck was great!
Stayed 4 nights in Dec 2025

8/10 Good

Margarita

Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos Hernandez

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and comfortable bed, walking distance to restaurants and bars, also to the beach
Stayed 5 nights in Oct 2025

10/10 Excellent

stephanie

Stayed 1 night in Dec 2025

8/10 Good

shelley, Spruce Grove

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff wasnt overly friendly compared to other Mexican hotels. The property and rooms are clean. The light sensors in the room are very annoying especially with 3 people. When one went to go out and get coffee while one in shower the lights we nt out once door was opened. Wouldnt stay there again. I believe Isla has better to offer for hotels.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Laci

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to be helpful, and it was in a convenient location with a nice pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 3 times already. Rooms are a good value. We decided to try the breakfast this time (early September) but was not open due to it being off season. The location is close to the ferry so no taxi needed. The hotel also secured our luggage until it was time to check in (we had an early arrival) so we were able to start our vacation without wasting time.
Stayed 6 nights in Sep 2025

10/10 Excellent

Katherine Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Candice

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. The staff is amazing, the rooms are clean and linen fresh. Centrally located and walking distance to everything, the ferry, beach, dining and shopping.
Stayed 1 night in Nov 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
It is always a joy to stay at Bahia Chac Chi. The staff goes out of their way to ensure a pleasant experience, from checking in to checking out. They are warm, pleasant and always remember you. The rooms are always clean and the linen fresh. It’s centrally located and walking to distance to everything including the ferry.
Stayed 1 night in Nov 2025

10/10 Excellent

LaTonya

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Stayed 4 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 4 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel , awesome staff!!!!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Jeffrey Guy

Stayed 6 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and safe place. nice area. the beach 10 minutes walking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jackelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the main ports of many ferries, really close to North Beach and the small center so really useful as just a place to sleep
Stayed 3 nights in Aug 2025

8/10 Good

nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location. Price was good for what was offered. Staff was friendly, albeit some not good with English. We would stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay within walking distance (~15min) to playa Norte. 1-2 minutes from Ferry terminal.
Stayed 1 night in Jul 2025

2/10 Terrible

Chayanne

Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Stayed 3 nights in Jul 2025

8/10 Good

Odorico Palacios

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The best part was the staff Jonathan e Isaac the best. I’ll be back with my whole family here for our next vacation. Thank you for the make us feel sooo comfortable, we really appreciated
Stayed 1 night in Jul 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025