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Room type Options Nightly price Book
Turquoize Sky Swim Up Ocean Front Master Double
Room with view
64 square metres
Select dates to see price
Other room types
Turquoize Sky Ocean Front Master Double
Room with view
64 square metres
Select dates to see price
Turquoize Sky Ocean Front Master King
Room with view
64 square metres
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master King
Room with view
64 square metres
Select dates to see price
Turquoize Ocean Front Master King
Room with view
64 square metres
Select dates to see price
Turquoize Ocean Front Master Double
Room with view
64 square metres
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Popular property highlights

Free valet parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 7 minutes by foot from Cancun Convention Center. This luxury property is 0.4 mi (0.7 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.

Make yourself at home in one of the 160 air-conditioned rooms featuring outdoor private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Digital programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Lorenzo's, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All non-motorised water sports included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 160
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 8
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Rooftop terrace
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Newspapers in lobby (surcharge)
  • Water dispenser
  • Wheelchair accessible: No
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Korean

Parking

Free self parking , Free valet parking

Room Amenities

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers 160 air-conditioned accommodations with outdoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. 48-inch flat-screen televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 48
  • TV size (measurement) inch
  • MP3 docking station
  • Rainfall showerhead
  • Furnished balcony
  • Private spa tub
  • Minibar (stocked, free items)
  • Towels provided
  • Housekeeping on request
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe
  • Private spa tub (outdoor)
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Bed sheets not available

Where to Eat

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to do

  • Fitness classes on site
  • Parasailing on site
  • Scuba diving on site
  • Snorkelling on site
  • Yoga classes/instruction on site
  • Beach volleyball on site

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 17
  • Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Hotel Names

  • Turquoize Hyatt Ziva Cancun Resort
  • Turquoize Hyatt Ziva Resort
  • Turquoize Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva
  • Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property
  • Turquoize Hyatt Ziva Cancun Adults All Inclusive
  • Turquoize Hyatt Ziva Adults All Inclusive
  • Turquoize at Hyatt Ziva Cancun Adults Only
  • Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive
  • Turquoize at Hyatt Ziva Cancun
  • Turquoize Hyatt Ziva Adults I
  • Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Contactless check-out is available.

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