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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Sauna, hot tub, steam room, body treatments, body wraps, facials
Exterior
4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(54 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children, Ocean View

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(39 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(92 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

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  • All-inclusive
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The price is AU$810
includes taxes & fees
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The Royal Cancun All Villas Resort - All Inclusive

About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002391/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1587 out of 2768 reviews
Rating 8 - Good. 601 out of 2768 reviews
Rating 6 - Okay. 341 out of 2768 reviews
Rating 4 - Poor. 122 out of 2768 reviews
Rating 2 - Terrible. 117 out of 2768 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rene

Travelled with partner
Disliked: Staff & service
Found out real quick that if your not white your not getting good service. I tried to tip well and treated the staff well but it didn't change anything. It took over an hour to get a drink at the pool bar, and at the beach we got one drink and the waiter never came back( he kept serving other people and skipping us, he knew we were there.
Stayed 7 nights in Nov 2025

6/10 Okay

Benny, Murrieta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our first trip out to Cancun as a family of 6 to celebrate my 50th birthday. A total of 14 people were in our group (3 separate reservations). All guests with the exception of our family were moved to another room to accommodate some sort of time share guest in the middle of our 5 night stay. The initial room had a beautiful view of the beach and amenities were on point. On our day (Saturday) we were moved and we had already made plans for an all day excursion. Upon arrival to our room, I noticed the master bedroom had an imperfection with the mattress. Half the mattress literally was sinking. The staff was called and they confirmed the findings. They noted it but did not offer to move us. At this point, my family was not ok with moving to another room for a second time. Outside of this challenge, the staff was friendly and courteous. Resort was clean and staff was working around the clock to keep the premises up to par. Most of the staff was deserving of gratuity, although some would smirk when not tipped. We definitely will be returning to Cancun but will be looking at other resort options.
Stayed 5 nights in Nov 2025

8/10 Good

Kushagr

Stayed 4 nights in Nov 2025

10/10 Excellent

cheryl

Stayed 6 nights in Aug 2025

8/10 Good

Emily

Stayed 4 nights in Nov 2025

8/10 Good

Suzanne Elaine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and the whole resort are kept spotless. We’ve stayed here before, with and without kids. The pool decks are quiet in the evenings. We enjoy karaoke and they have it a few times a week at their Sidelines Bar. They reserve time for kids to sing too. Good location on the strip. Now for the bad: they no longer change American money for pesos. They take your room card at the restaurants and on the pool decks and hold them until you sign a bill. The servers seemed stretched thin so we were left waiting a number of times for the bill. Which is a $0 bill of course. And our husbands forgot their cards a number of times. Very aggravating.
Sun rising
Buffet treats on Hallowe’en
Buffet treats on Hallowe’en
Buffet treats on Hallowe’en
Stayed 9 nights in Oct 2025

8/10 Good

Drenushe

Stayed 7 nights in Oct 2025

10/10 Excellent

Jenelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Beautiful ocean view. Great outdoor pool
Stayed 7 nights in Nov 2025

10/10 Excellent

lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was exceptional! The room and entire property was spotless. Not a piece of trash in sight. I loved this trip with my family! Hopefully will be returning soon
Stayed 4 nights in Nov 2025

10/10 Excellent

Willie, Ellenwood

Travelled with partner
Liked: Cleanliness, amenities
Room and cleanliness were exceptionally nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2025

6/10 Okay

Marion, Winterport

Stayed 8 nights in Oct 2025

10/10 Excellent

Danessa

Stayed 4 nights in Nov 2025

10/10 Excellent

GEORGE

Stayed 3 nights in Oct 2025

6/10 Okay

Virginia C, Janesville

Stayed 7 nights in Oct 2025

10/10 Excellent

norlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs from different department were professionals and approachable
Stayed 5 nights in Oct 2025

10/10 Excellent

Lee

Stayed 6 nights in Oct 2025

6/10 Okay

Rawan

Travelled with family and small children
Liked: Cleanliness, staff & service
The Royal Sands Resort in Cancun boasts one of the cleanest, most beautiful beaches I’ve seen — soft, spotless sand and a stunning ocean view that make it perfect for relaxation. The room layout is ideal for families of four, offering a comfortable, well-maintained space with good separation between the main bedroom and living area. However, our room was next to a malfunctioning service elevator that constantly moved between floors, which became quite disruptive. Dining options were limited — you’ll find something to eat, but the variety and themed experiences common at other all-inclusive resorts were lacking. The kids club staff were friendly, and my children had fun, though activities were basic and didn’t include visits to the aqua park or outdoor play areas, which was disappointing. You’ll also need reservations to attend shows, an unnecessary inconvenience for a family resort. Additionally, the resort still uses physical cards for room keys and towels instead of modern wristbands or digital systems. Finally, keep in mind that this is a timeshare property, so there’s some sales pressure and fewer spontaneous activities than you’d find at a traditional vacation resort. Overall, the beach and cleanliness are truly exceptional, but dining, entertainment, and modernization could be improved.
Stayed 4 nights in Oct 2025

10/10 Excellent

DONG KOOK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, view was magnificent,
Stayed 4 nights in Oct 2025

10/10 Excellent

Irma Estefania Lozano

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nos gustó mucho el hotel, en el área de la alberca y la playa a los meseros les falta mucho, el único que atendió bien fue Moisés, mis respetos para el :) La concierge que nos atendió al principio muy grosera cuando le dije que no estaba interesada en tener la plática para la posible venta del tiempo compartido, no nos dio room tour y en general no nos explicó bien las cosas. Overall todo bien solo si recomendaría que les den unas clases de servicio al cliente a sus empleados
Stayed 4 nights in Oct 2025

10/10 Excellent

MARLON LANSANG

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 4 nights in Oct 2025

2/10 Terrible

Asiya

10/10 Excellent

Vickie Diane

Liked: Cleanliness, amenities, property conditions & facilities
Everything is top notch! The staff is amazing!
Stayed 7 nights in Oct 2025

10/10 Excellent

Guilherme Kanashiro, Barrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food, facilities and staff were amazing!
Stayed 7 nights in Oct 2025

10/10 Excellent

Magdaleno

Stayed 7 nights in Oct 2025