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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Billiards
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(146 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(84 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(29 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Beachfront

8.6 out of 10
Excellent
(49 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Beach/ocean view

The Royal Cancun All Villas Resort - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1120)
The price is AU$568
for 1 room
includes taxes & fees
26 Aug - 27 Aug
The Royal Cancun All Villas Resort - All Inclusive

About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 2 mi (3.2 km) from Iberostar Cancun Golf Course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Puerto Santo La Laguna - ‬1 min drive
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1567 out of 2711 reviews
Rating 8 - Good. 592 out of 2711 reviews
Rating 6 - Okay. 329 out of 2711 reviews
Rating 4 - Poor. 110 out of 2711 reviews
Rating 2 - Terrible. 113 out of 2711 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Fatemeh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean, okay options at the buffett but the restaurants were good.
Stayed 4 nights in Apr 2025

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 9 nights in Apr 2025

10/10 Excellent

Devon

Stayed 3 nights in May 2025

8/10 Good

Terrakiesha

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is gorgeous and so clean and well maintained. Every person is so friendly and helpful.. Our room was very comfortable and well stocked. The view from our room was amazing as it looked out over two of the pools, the cabana grill and the ocean. Our group played beach volleyball and it was so fun. Buffet was good and the fresh grilled options are the best choice. The restaurant "Sisal" had outstanding food and i loved both our meals there. I dont drink much but unlike a cruise boat these were not watered down. The photography staff was so talented. The shops inside had what you to enjoy on your vacation. We will be back...
Stayed 4 nights in May 2025

4/10 Poor

James Marcus Brandon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We were offered two free 50 minute massages if we sat through their presentation for timeshares. When we told them we were not interested, they brought in another person who was quite pushy. Finally had to get rude and tell them we were finished, 40 minutes past the agreed upon time frame. Upon completion of the presentation we were only given one free massage for our time. Furthermore, the beds in the "top tier" rooms were extremely hard and uncomfortable. They did bring us two mattress covers when we complained about it. Will not be returning to this establishment, and probably won't visit their other establishments either.
Stayed 2 nights in May 2025

4/10 Poor

Helen

Stayed 3 nights in Apr 2025

2/10 Terrible

Dalton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Concierge and front desk staff were dishonest and overall poor quality. The “deposit” is not a deposit at all, the hotel works like a child entertainment center where you basically load money into your account and have to recharge it if it runs out. Once your funds run out on your account, your room keys shut off until you go to the front desk to “reload” your funds, literally unable to get into your room. You are treated like a VIP until you deny buying the timeshare, at which point you are treated totally differently. Do not accept the “discounted” excursions as they pull you into a 5 hour trip that they do not notify you of, where they drop you off at different locations like a jewelry store and a market where you can’t leave until they come back to pick you up and are basically forced to buy the products they are selling, a 100% scam. Won’t ever stay at a Royal Resort again.
Stayed 7 nights in May 2025

6/10 Okay

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this resort is absolutely stunning. They have a very good piece of real estate on the beach. Staff are very welcoming and polite as well. My one negative experience which is a pretty big one is the quality of the food. I was extremely disappointed on how bland and disgusting the food was. Honestly the quality reminded me of hospital food. But other than that everything else was great.
Stayed 4 nights in May 2025

4/10 Poor

Kymberly Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not made aware that this was a time share and we would have to change rooms mid stay until check in at 11pm, staff were unhelpful with guiding us to our villa, we wandered the grounds lost until a kitchen worker showed us the way. we were hounded to go to a seminar in exchange for a free massage, our dinner and show reservations were not upheld, we were wait listed and although we went to the wrong restaurant we were not guidied to the correct place next door just told we didn't have reservations and then ignored. overall unfriendly and made to feel unwelcome as we were not timeshare members by the way we were interacted with. it was obvious by the colored wristbands who was and was not members and the difference in treatment was glaringly different.
Stayed 5 nights in Apr 2025

6/10 Okay

Juan, Stewartstown

Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had good amenities and a very pmeasant staff. Would definitely recommend.
Stayed 4 nights in May 2025

4/10 Poor

Jennifer A

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean and updated but the restaurants and food were less than desirable. Didn't appreciated that we weren't told that the resort was a Timeshare property. We checked in on Thursday and they moved us from that room to another room on Saturday so we were living out of our suitcases for 2 days. Also, the new room wasn't stocked and when I called the from desk/housekeeping I was told that I'd have to wait 3 hours. The food at the buffet was edible but basically the same thing served every day, not too much variety at all. The manager (didn't get his name) and bartender Angel at Sidelines were awesome. The bartender Manuel at the pool bar was also AWESOME. I would NOT recommend this resort. Not much to do in the area unless you want to pay about $20 each way to get to shops etc. We did the BOGO massage deal. Not worth it in my opinion. My friend had an awesome massage. Offered alot more options than I was offered. My massage wasn't worth the $$. I won't return here.
Stayed 5 nights in May 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing - everything is good order and extremely clean
Stayed 7 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice but needed a bit more night life and music around the pool
Stayed 3 nights in May 2025

2/10 Terrible

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. They made it easy for transportation and overall very accommodating. The grounds were beautiful. We had room service every day and the housekeeper was very nice. The buffet was delicious and we enjoyed all of it. Our grandson and us enjoyed the games that were provided also. We definitely will be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Shauna Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained, great beach and pool area. Good food, great customer service.
Stayed 7 nights in Apr 2025

6/10 Okay

Norma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet was nothing out of this world. No mimosas at breakfast time. I was not able to drink a bottle of wine at dinner that I had bought at the store inside the hotel. This place was not for me, I like more resort style, this was like I was staying with my grandparents at their beach apartment.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool activities and the beach access. Also the service at both the pool and beach were incredibly fast, friendly and always helpful. The restaurants were delicious and accommodating with our group. I would highly recommend this property for anyone looking to get away, relax and not worry about anything.
Stayed 8 nights in Apr 2025

8/10 Good

Louise

Stayed 8 nights in Apr 2025

8/10 Good

Lilin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a pretty good resort as it's price. The beach is beautiful and also the view. Most of the staffs are friendly, only one of the waiter was a bit inpatient. The Food was pretty good. The buffet was just OK to be honest, but dinner is very good, specially The ones which need reservations. One downside about it was it only had very few opinions of fruits. As a resort in the torrid zone should have Way more options than that. I love the rooms. And all rooms are ocean view, impressive!
Stayed 6 nights in Apr 2025

10/10 Excellent

francis, roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I stayed in an all inclusive hotel.Everything was perfect. The staff was 100% accommodating from day 1.The food was great,waiters,food staff was incredible. What a class act the Royal sands is.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Young couple in 20s. Wanted a more modern room and overall updates. This is perfect for families with so age ranges but a couple looking for something more modern and romantic may look elsewhere. Food, beach and pool were amazing. Just wished rooms were more couple friendly/romantic.
Stayed 1 night in Apr 2025

10/10 Excellent

Hot Hoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and well maintained property. Excellent staff.
Stayed 5 nights in Apr 2025