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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Billiards
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪16 min walk‬
  • Place, La Isla Shopping Mall
    ‪18 min walk‬
  • Place, Aquaworld
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite with Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Beachfront

8.6 out of 10
Excellent
(51 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.4 out of 10
Exceptional
(23 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite - Two Children

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(149 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(35 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(85 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

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  • Pool
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  • Spa
  • Kids pool
4.4 out of 5, Excellent, 5,761 reviews
The price is AU$399
includes taxes & fees
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About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 2 mi (3.2 km) from Iberostar Cancun Golf Course.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002391/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Reviews

The Royal Sands Resort & Spa All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1584 out of 2749 reviews
Rating 8 - Good. 596 out of 2749 reviews
Rating 6 - Okay. 333 out of 2749 reviews
Rating 4 - Poor. 119 out of 2749 reviews
Rating 2 - Terrible. 117 out of 2749 reviews

Reviews

10/10 Excellent

Nargiza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place, pools are great and clean, dining options are good, definitely we will be back soon.
Stayed 4 nights in Aug 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Ok food it was as expected for an all inclusive, the beds were very uncomfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Phichamon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel is great but wall in the room and furniture on balcony furniture is outdated. Food id Amazing!! Staffs are friendly and helpful. We're enjoying to stay by the poo.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Karan Naijul

Liked: Cleanliness, staff & service, property conditions & facilities
amazing service. good food. travel agent hel
Stayed 7 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Food could’ve been more choices and better quality
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcie Guyab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at Royal Sands Resort was pure bliss! 🌴 From the moment we arrived, the staff made us feel like treasured guests, greeting us with genuine smiles and heartfelt hospitality. The sparkling turquoise waters and pristine beachfront were postcard-perfect, but what truly made our visit special was the resort’s attention to detail – from spotless rooms to thoughtful touches that made us feel at home. The concierge team went above and beyond, and the atmosphere was the perfect blend of relaxation and fun. A true gem that we can’t wait to return to!
Stayed 5 nights in Jul 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 7 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service- no one treats you better than this staff! The facility, rooms, pool, everything is beautiful and taken care of. Several pools, kids water slides, swim up bars, on site market. Room service was quick. Staff is beyond accommodating and so kind always.
Sunrise on balxony
View of ocean from pool area
Beautiful, well taken care of grounds
Stayed 7 nights in Aug 2025

10/10 Excellent

Ulises Gomez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive package was excellent. Staff were accommodating and super friendly. Food and drinks was great and active package available at the me resort are priced well with transport ion. Highly recommend.
Stayed 4 nights in Aug 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Vacation

By far the worst vacation experience my wife and I have had. Service was terrible, food at the hotel was darn near inedible and we had to change rooms half way through our stay. Apparently somewhere hidden in fine print it says you will have to change rooms if staying on a Saturday. This is because the property is a timeshare. So if you’re looking for just a vacation look else and if you’re looking for a timeshare you’ve been warned, I couldn’t imagine being locked into this place. We tried every option to get a refund so we could go elsewhere.
Stayed 4 nights in Jul 2025

8/10 Good

Alex Noe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that the servers would take soo long after i ordered a drink. Im at the bar and their looking at me making other drinks.
Stayed 4 nights in Jun 2025

8/10 Good

Katelyn

Stayed 4 nights in Jul 2025

10/10 Excellent

Marylin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Melqui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Stayed 4 nights in Jul 2025

8/10 Good

Jesus Jose Garcia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite great the only inconvenience was having to relocate rooms due to some rule they have for saturdays
Stayed 4 nights in Aug 2025

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Albert

Stayed 6 nights in Jul 2025

10/10 Excellent

Kimberley A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great, perfect place to get away and relax. Staff takes care of everything!
Stayed 3 nights in Aug 2025

10/10 Excellent

Antoinette L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Spencer

Stayed 7 nights in Jul 2025

10/10 Excellent

Elisha Roselyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time at The Royal Sands Resort! The rooms were spotless, the facilities throughout the resort were well maintained, and there were many activities for us to do at the resort. There was a variety of food options — all of which were delicious. The staff also ensured our safety by keeping in mind any food allergies when serving us. The staff was also very helpful in providing us information and activities around the resort and in planning excursions, like a day trip to Chichen Itza. Would highly recommend this place for family activities!
Stayed 6 nights in Jul 2025

10/10 Excellent

Sanjay

Stayed 6 nights in Jul 2025