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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Exterior
Billiards

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6

View all photos for Deluxe One Bedroom Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4

View all photos for Junior Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Beach Front

  • Sleeps 2

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(24 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe One Bedroom Suite With Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe One Bedroom Suite With Ocean View

  • Sleeps 4

View all photos for Deluxe Two Bedroom Master Suite with Beach Front

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Beach Front

  • Sleeps 6

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(152 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Junior Suite-Two Children, Ocean View

  • Sleeps 2

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(38 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(89 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

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The price is AU$748
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6 Jan - 7 Jan 2026
The Royal Cancun All Villas Resort - All Inclusive

About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk
  • ‪Club Bistro - ‬1 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.58 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002391/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1605 out of 2789 reviews
Rating 8 - Good. 603 out of 2789 reviews
Rating 6 - Okay. 342 out of 2789 reviews
Rating 4 - Poor. 120 out of 2789 reviews
Rating 2 - Terrible. 119 out of 2789 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Maricar G

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some staff weren’t nice to their guests. Some restaurants were not open on the weekends and limited availability.
Stayed 3 nights in Sep 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Food options are minimal. 1 buffet and it’s mediocre. Restaurants and only 2 and it’s impossible to get a reservation. Room service is decent. Worst annoying part is they make you hand over you room card to eat or drink anything. When we were done eating at the buffet, they’d hold onto your card and I’d have to sit there for 10-15 minutes to wait for waiter to come bring my card back then they want you to leave a tip on it and sign it like a recipe for a restaurant. They basically hold you hostage holding onto your room card. Buffet really isn’t that great. And pool drink service is slow and again they demand room card
Stayed 5 nights in Sep 2025

10/10 Excellent

Seunghyun

Stayed 5 nights in Sep 2025

8/10 Good

Denver Louis

Liked: Cleanliness, staff & service, property conditions & facilities
system of flags making it easier get spot instead of just towels take up all
Stayed 13 nights in Sep 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly, excellent service by staff
Stayed 6 nights in Sep 2025

6/10 Okay

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Isaak

Stayed 4 nights in Aug 2025

10/10 Excellent

Sylvia

Stayed 5 nights in Sep 2025

10/10 Excellent

Luis C

Travelled with family
Las áreas de fumadores no están cómodas ni siquiera sillas o unas sombrillas para estar ahí ..nadamas 2 sillas ponen y en pleno sol
Stayed 7 nights in Sep 2025

8/10 Good

Remika

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
The food was enjoyable with good seasoning, and the facilities were clean and well-maintained, which made the stay feel safe and comfortable. However, the service around the pools left much to be desired—there simply weren’t enough bars or attentive staff compared to other resorts I’ve visited, like Royal Haciendas. The limited number of restaurant options also made the dining experience feel less varied. Overall, the property itself is nice, but the service and amenities did not quite measure up to the standard I was expecting.
Stayed 5 nights in Sep 2025

6/10 Okay

Vanessa, COVINO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property/ rooms were very clean. But NO night entertainment, only Karaoke at night for only about an hour at a "sports bar" with in the property. Day time pool area very boring. No music, only a game or two with pool staff a day. Only main pool is the only one that "cracks". Restaurants within property require reservation, you cant just walk in and eat. Only at the international buffet which is where we ate everyday because its pretty annoying to have to wait for a time to eat, specially when you have activities planned and you just want to arrive and grab a bite. Sports bar is the only option when buffet is closed and takes them about an hour just to get a salad out with mozzarella sticks. SIMPLY NOT A RESORT FOR YOUNGER CROWD. ALOT OF older people and kids. Wont be staying here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Miguel Angel

Stayed 4 nights in Sep 2025

8/10 Good

Brent Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

danielle

Stayed 5 nights in Sep 2025

10/10 Excellent

Erikka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families! We’ve visited this property with both our teenager and our 6 year old. The kids club and teen activities are easily accessible, the water park is fun for all ages, and the beach is beautiful. The all inclusive is standard but convenient for our needs. Staff is exceptional!
Stayed 7 nights in Sep 2025

10/10 Excellent

Kushtrim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , friendly staff. Great experience overall.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fun clean best beachfront very safe
Stayed 9 nights in Sep 2025

8/10 Good

Christopher, Stockbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beachfront suite with plenty of space for our family of four. Food was just ok but not terrible. Loved the pools and water park for the kids. Significant amount of sargassum but not the hotel's fault. We definitely would return and didn't want to leave after 6 days.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the ease of getting around the property! This is my 3rd time there, the beachfront room views are my favorite, simply amazing! Property is currently under some renovation with new paint, minimal disruption with that. Could improve process for having to use your room key for EVERYTHING! Not sure why there isn't a better way to track purchases, etc? Maybe something with the bracelet we wore? All in all still my favorite place ❤️
Stayed 5 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was affordable, van was clean, property was beautiful, love the balcony, staff was pleasant
Stayed 6 nights in Sep 2025

10/10 Excellent

MARIUXI

Travelled with family
Liked: Amenities
I like everything good place
Stayed 6 nights in Sep 2025

10/10 Excellent

Dayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort have an amazing views to the Ocean and sunset , staff , food and cleanliness is top notch. I would definitely come back
Stayed 5 nights in Sep 2025

6/10 Okay

WILFREDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lack of dining options . plus lack of night entertainment. Maybe consider later entertainment options
Stayed 7 nights in Sep 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ! Me and my family loved it
Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025