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The Royal Sands Resort & Spa All Inclusive

4.0 star property

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
Exterior
4 outdoor pools, pool umbrellas, pool loungers
Sauna, hot tub, steam room, body treatments, body wraps, facials
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Place, Marlin Beach
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

8.6 out of 10
Excellent
(55 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.2 out of 10
Wonderful
(25 reviews)
  • Beach view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

9.4 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(153 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(95 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

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About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.5 mi (5.7 km) from Delfines Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 3 min walk - 0.3 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km
  • Marlin Beach - 10 min walk - 0.9 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬2 min walk
  • ‪Hacienda Sisal - ‬2 min walk
  • ‪Club Bistro - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancún - ‬9 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-013-002391/2025

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1569 out of 2750 reviews
Rating 8 - Good. 602 out of 2750 reviews
Rating 6 - Okay. 340 out of 2750 reviews
Rating 4 - Poor. 122 out of 2750 reviews
Rating 2 - Terrible. 117 out of 2750 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Zeeshan, SHREWSBURY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We did the all-inclusive! Rooms were clean, staff was friendly, all inclusive got us all food and drinks you can eat including the room service which was awesome. Food quality was not great! I think they can definitely improve on that. Way too many pork options, suggestion would be to balance out the meat so there’s chicken, beef, pork and seafood so everyone can enjoy what they like. Overall amazing resort, would definitely recommend!!
Stayed 6 nights in Dec 2025

10/10 Excellent

Prashanth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great time at this property. Staff is great. Food options are good but could be great. Really love the location and the amenities. Will definitely go back in a couple years!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sheila

Stayed 4 nights in Dec 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever
Stayed 7 nights in Dec 2025

10/10 Excellent

Pradeep

Liked: Cleanliness, amenities
Great resort. we loved it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ann Denise

Stayed 5 nights in Dec 2025

6/10 Okay

Ignacio

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 6 nights in Dec 2025

10/10 Excellent

Christopher R

Liked: Cleanliness, amenities, property conditions & facilities
Awesome time!
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Very good atention!! Good food and beautiful hotel!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The beach was beautiful and not overcrowded. The concierge service (Dylan) was the best I’ve ever dealt with. I’ve never experienced someone that took our satisfaction so personal.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our second time here and another amazing experience. We cant say enough good things about the Royal Sands. The staff, the beach, the food, the room, the pools, the activities...were already excited to book our next trip there!
Stayed 8 nights in Dec 2025

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and well maintained. Staff is courteous and respectful. Throughly enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our favorite place to stay in Cancun! 6 years and counting!
Stayed 12 nights in Dec 2025

10/10 Excellent

Saman Al

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, beautiful beach!
View from room
Stayed 5 nights in Dec 2025

10/10 Excellent

Fen, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly, the ocean view is very good, the beach brings a lot of fun for kids, the food is good, everyday is different, Good experience.
Nice beach
Nice view
Aqua park for kids
Quiet night
Stayed 5 nights in Dec 2025

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staffs were very friendly, nothing to complain about
Stayed 5 nights in Dec 2025

10/10 Excellent

Sheela

Stayed 4 nights in Dec 2025

10/10 Excellent

Sherman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is well maintained, pools were crystal clear. Our room was thoroughly cleaned and the beds were tightly made up each day. Staff are extremely hard working and welcoming. The buffet had a different theme each night and was a nice change from the al la cart restaurant.
Stayed 15 nights in Dec 2025

2/10 Terrible

Amber-Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very unimpressed with the front desk and check in service- the resort was beautiful but the service has been horrible. We were here as holiday inn owners for 6 days and booked one day via Expedia as they didn’t have a 7th night available as an owner. Front desk was rude, made us change rooms even after they confirmed we would not have too, new room 4 towels for 6 people, no beverages or water in fridge, tried to move us without warning us (showed up at 930 am while we were sleeping then called us to tell us we needed to be out asap after telling me the night before we could stay in the room until 12pm), asked for late checkout as flight at 11:00pm and would pay extra was told no abruptly and rudely, room service was rude and was continually questioning how much food we were ordering (6 people in room and they kept fighting with me telling me there were only 3 in the room- had to call front desk to have them call room service to tell them there were 6 of us after multiple encounters), when arrived was 5 bottles of water in the fridge asked for more as 6 people and room service fought with me saying there was 10 bottles and didn’t want to send me more. Resort and food was great- services HORRIBLE- very unhappy as resort owners!!!!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Shihong

Travelled with family
Liked: Cleanliness
Most aspects of the property are great except that food choices are limited.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food choices, perfect room for a family!
Stayed 8 nights in Nov 2025

8/10 Good

Candace

Stayed 4 nights in Dec 2025

6/10 Okay

Weitao

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Good resort, restaurant choices are limited although food is okay. And activities are limited too - no activity on Saturday and Sunday
Stayed 6 nights in Dec 2025

2/10 Terrible

Jordan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Family members had to switch rooms halfway through their stay due to time share holders. That’s what they say yet one family moved into the building the same one left from like they literally just switched buildings. Spa has crazy prices almost 300 Canadian for a 50 minute massage! 75 US for a pedicure but hidden cost of 19.99 us for nail polish. Buffet horrible! Not tasty and small limited choices. Shuttle only takes you to other resort and Mexican restaurant no where else. Beach nice but lots of choppy waves need to be careful it drops off in parts. Service poolside great and food is best at pool or sports bar. Ceramics expensive to do one small item was 40 us. It was just disheartening every way you look at it. We’ve been to Mexico several times and learned a lesson will never go to this resort again. Horrible experience for us all especially when you have to save up to go and then end up having this kind of experience.
Stayed 7 nights in Dec 2025