4/10 Poor
Nicole
15 May 2025
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for 4 nights. This place is holiday inn basic. No “beach experience” no greeting when you walk in. No drink waiting on you. You have no concierge , no butler nothing. It felt more like i was checking into a holiday inn. The room was basic. The furniture basic the tv was about 24 inches and old my remote didnt work there is no smart tv nothing. No extra anything, no mattress pads on the bed just a fitted sheet. The grounds/pool was well kept but the staff was not the friendliest. The room service menu was horrible but when i ordered coffee and toast, i never got it. I never got extra coffee after it was clearly used in the room. They never brought my bag to my room after checking in. 2 hours later i had to go down and retrieve it. This is a party resort. Its loud day and night. More for a younger crowd. I wanted relaxation. The food was mediocre. The buffett has many options but was overwhelming and the pool always had grilled burgers and hotdogs. No reservations needed at the very few restaurants and to be honest no one really used them, again the food was not the best. The alcohol was available in your room. Use it because the drinks they make hardly have any alcohol in them. The resort overall aesthetic's are ok but the rooms feels cold , not welcoming and too open. There is no door for after you shower, you just walk right out into the room. It is a short walkable resort. But felt more like carnival cruise type crowd due to them famous for their parties.
Nicole
Stayed 4 nights in May 2025