Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Minibar, in-room safe, blackout curtains, iron/ironing board
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Place, Playa Tortugas
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(35 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.6 out of 10
Excellent
(94 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(21 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Sea View (Superior, M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(321 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.6 out of 10
Excellent
(344 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub, Ocean View (Suite, L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa, M)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

8.4 out of 10
Very good
(36 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Villa, Jetted Tub (Suite, L)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Villas, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa, Jetted Tub, Ocean View (Suite, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 4.2 mi (6.7 km) from La Isla Shopping Mall and 2.5 mi (4 km) from Cancun Convention Center.

What's nearby

  • Langosta Beach - 8 min walk - 0.7 km
  • Tortuga Beach - 9 min walk - 0.8 km
  • Playa Tortugas - 3 min drive - 2.5 km
  • Cancun Convention Center - 4 min drive - 4.2 km
  • La Isla Shopping Mall - 10 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Breakfast - ‬4 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Swim-up Bar - ‬3 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Sport Bar - ‬6 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3239 out of 4947 reviews
Rating 8 - Good. 936 out of 4947 reviews
Rating 6 - Okay. 395 out of 4947 reviews
Rating 4 - Poor. 149 out of 4947 reviews
Rating 2 - Terrible. 228 out of 4947 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heriberto

Travelled with family
Liked: Amenities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Mateusz

Stayed 2 nights in Mar 2025

8/10 Good

DeAndre

Stayed 3 nights in Jun 2025

6/10 Okay

Elias

Liked: Staff & service
Disliked: Property conditions & facilities
Room need upgrade big time!!!
Stayed 7 nights in May 2025

10/10 Excellent

Oscar, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Abhinandini

Travelled with family, Travelled with partner
Liked: Amenities
Amazing property! Amazing food ! Great outdoor pools ! Amazing drinks !
Stayed 3 nights in Jun 2025

8/10 Good

Shauna, Cottage Grove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful overall; very clean and the staff were fantastic! The food was not the best, and there were limited options for dinner restaurants. The buffet had the best food. The staff were all very friendly and worked very hard. The only reason I am not giving 5 stars is because of the food.
Stayed 6 nights in Jun 2025

10/10 Excellent

Madijohn

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

sylvester

Stayed 6 nights in Jun 2025

10/10 Excellent

Virosena

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my son was very Happy to stay over there, it’s very nice and clean, the only thing checking take too long to wait for the room, Victor at the lobby it’s very nice 👍, Juan at the dining room very friendly and nice to me and my son. 👍👍👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family's first visit to Cancun was truly memorable, and selecting the Riu Palace Peninsula proved to be an excellent choice. While the hotel rooms might appear a bit dated, the cleanliness of both the rooms and the property more than made up for it. The service was exceptional, and the dining experience was also incredible, which is why our family is delighted to give this property a 5-star rating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

jeoung, Buford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite
Stayed 3 nights in May 2025

8/10 Good

Greys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No late music to stay outside
Stayed 4 nights in Jun 2025

10/10 Excellent

Aleksander, Park Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Barbara D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Jun 2025

10/10 Excellent

Jorge, Edinburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly, they keep the place clean great food drinks and party vibe is there every night.
Stayed 6 nights in Jun 2025

10/10 Excellent

Patricia, Homestead

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La atención de los muchachos que trabajan excelente, Christian yen la piscina es muy agradable y dispuesto, la señora que hacía la habitación es súper agradable y profesional nos trató con mucho cariño, el hotel espectacular, lo único que no me gustó es la distribución de la habitación en cuanto al baño , el sanitario lejos de la ducha y la bañera no me gustó en el centro de la habitación, pero por lo demás espectacular y de lujo , los restaurantes especializados muy buenos y la atención 5
Stayed 3 nights in Jun 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Jun 2025

6/10 Okay

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at RIU Peninsula—overall, everything was great! The food was amazing, and the vibes throughout the resort were fantastic. However, we did have three main issues during our trip. First, my sister’s phone was stolen while we were in the pool, which was really upsetting. Second, the guests in the room next to ours constantly argued, especially at night and even around midnight. We reported it to the front desk, hoping they would address it, but unfortunately, nothing was done. The receptionist only told us that there had already been multiple complaints about those guests. We could even hear the man hitting the woman—it was extremely disturbing. I really feel that RIU should have either intervened or at least moved us to a different room. It affected our experience, as I couldn’t sleep for three nights because of the noise and situation. Lastly, when we first arrived and went out to our balcony, my mom sat in one of the beach chairs, which appeared to be fine. However, it turned out to be broken, and she fell backwards. Thankfully, once we reported it, they did replace the chair right away. Despite those issues, the food and service were absolutely perfect. After everything, we still had a great time—those few problems just took away a bit from an otherwise amazing experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Rick

Stayed 3 nights in Jun 2025

10/10 Excellent

Dinora

Travelled with family
Liked: Amenities, property conditions & facilities
recently had the pleasure of staying at RIU Penulsina , and I must say, the entire experience exceeded my expectations in every way. From the moment we arrived, the staff welcomed us with warm smiles and genuine hospitality. The check-in process was smooth and efficient, setting the tone for a relaxing and stress-free stay. The resort itself is stunning—immaculately maintained grounds, beautiful architecture, and luxurious amenities that made every day feel like a dream. The rooms were spacious, well-appointed, and offered breathtaking views. Housekeeping did an excellent job of keeping everything spotless and comfortable. What truly stood out, however, was the quality of service. Every team member, from concierge to dining staff to housekeeping, was attentive, courteous, and eager to help. They went out of their way to ensure our needs were met and always with a smile. The attention to detail and personalized touches made a lasting impression. We also enjoyed the resort’s wide range of services and activities—delicious dining options, a relaxing spa, and fun entertainment and excursions. There was truly something for everyone. Overall, I highly recommend RIU Peninsula to anyone looking for a luxurious and memorable getaway. We left feeling refreshed, pampered, and eager to return. A truly five-star experience!
Stayed 3 nights in Jun 2025

10/10 Excellent

araceli

Stayed 3 nights in Jun 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025