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Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

Land view from property
Premium Room, 2 Double Beds | Balcony view
Breakfast, lunch served; local and international cuisine, pool views
Daily buffet breakfast (AUD 33 per person)
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living area

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3

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4.2 out of 5, Very good, 1,001 reviews
The price is AU$182
includes taxes & fees
12 Apr - 13 Apr
Pacific Hotel Cairns

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within 3 minutes by car from Cairns Night Markets..This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.3 km
  • Cairns Base Hospital - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 3 min drive - 2.5 km
  • Cairns Night Markets - 3 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Atrium - ‬19 min walk
  • ‪Dunwoodys - ‬11 min walk
  • ‪Paper Crane - ‬16 min walk

About this property

Cairns Harbourside Hotel

Cairns Harbourside Hotel offers 173 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Enjoy local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2550 square feet (237 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1010 reviews
Rating 8 - Good. 299 out of 1010 reviews
Rating 6 - Okay. 96 out of 1010 reviews
Rating 4 - Poor. 21 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hezel Mae

Liked: Amenities, property conditions & facilities
Bedroom and lounge is spacious. Bathroom is good. But the chair in the dining table is full of stained. I love the area where the hotel is and the small garden but the only problem I have is that the bedroom is smells moldy. The pillow and bedsheet ( doner/dina cover ) is mouldy smell and because of that I couldn’t sleep on the first night, my eyes was teary/crying and runny blocked nose. Second night I sleep in the couch and used the towel as my blanket and I slept better
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was very roomy. Bed and pillows were amazing … we even googled ere to buy the pillows they were that good . No cutlery in the room which was the only annoyance . Within 15 minute walking distance to the main area of cairns . Lovely walk along the boardwalk . Very close to airport to can hear the planes . Easy parking . Thought it was great .
Stayed 1 night in Dec 2025

10/10 Excellent

Elmer San Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
No all was good
Stayed 1 night in Dec 2025

8/10 Good

Ann

Stayed 3 nights in Dec 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Yes they were. Absolutely amazing staff. The Christmas lunch it was absolutely awesome and yummy. Thanks so much to the manager of the restaurant he got me in whereas I thought I had booked it in. But I did.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mozhdeh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were incredibly friendly and helpful throughout our stay. A special thank you to Richard, who went above and beyond to assist us with recommendations and bookings for our activities and entertainment. His kindness, patience, and local knowledge made our stay much easier and more enjoyable. We truly appreciated the excellent service and welcoming atmosphere from the moment we arrived.
Stayed 5 nights in Dec 2025

10/10 Excellent

prasad

Stayed 1 night in Dec 2025

10/10 Excellent

Julia, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and smelled great. Appreciated that there was a cafe in thr hotel. We used the pool while waiting to check in and the front desk lady even came over to find us when the room was ready. Very nice of her. We had a wonderful stay.
Stayed 1 night in Dec 2025

8/10 Good

prasad

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great service
Stayed 1 night in Dec 2025

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, amenities
Awesome staff
Stayed 1 night in Dec 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities
Room was good, curtins could not block sun in morning but fantastic views
Stayed 2 nights in Dec 2025

6/10 Okay

MIGUELITO, Lacey

Travelled with partner
Liked: Cleanliness
The room was spacious. They placed us in a lower floor beside the elevator shaft. Try having a good night's sleep with that! They had clean towels and bedsheets. Lots of hot water in the shower. Plumbing in the bath sink leaked. There were no wash cloths though. Breakfast could be better. The fruits weren't ripe. Coffee was okay. Same food was served both days during our stay. Scrambled eggs weren't great. Watery. Came from like a powdered form. Yuck. Ham was cooked to shoe leather level of tenderness. LOL. Coffee was okay. Ambience was made of plastic flower arrangements that looked so out of place in a tropical location. Go have breakfast somewhere else! There's lots of good breakfast places in town so opt out of the breakfast service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda, University Place

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely comfy hotel. My room had a baloney and great view of the ocean. The pool is huge and, like the rest of the hotel, very clean. The staff are polite and go out of their way to be helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tsibo

Stayed 2 nights in Nov 2025

6/10 Okay

Edward, Lake Elmo

Stayed 3 nights in Dec 2025

8/10 Good

Elaine

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Amazing staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 2 nights in Dec 2025

8/10 Good

Mary ann, Campbell River

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
awesome location great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Iqbal Ahmad, Aliso Viejo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful Hotel. Friendly , cheerful staff. Food was fantastic. Will definitely be back again. Could not fault anything
Stayed 2 nights in Dec 2025

8/10 Good

Mary Lynn, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, attended to daily. Only down side we had was wifi in the room was fair. If you wanted good you had to go to bar. 40 minute walk to center of town along the Esplanade. Every tour but one picked us up at hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great - thanks!
Stayed 2 nights in Dec 2025

8/10 Good

Arina

Stayed 3 nights in Dec 2025