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Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

View from property
Terrace/patio
Superior Room, 1 King Bed
Standard Room, 2 Double Beds | View from room
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Night Markets
    ‪3 min drive‬
  • Cairns Convention Centre
    ‪4 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(13 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Rydges Esplanade Resort Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1007)
The price is AU$342
for 1 room
includes taxes & fees
16 July - 17 July
Rydges Esplanade Resort Cairns

About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Aquarium - 19 min walk - 1.6 km
  • Cairns Night Markets - 3 min drive - 1.8 km
  • Cairns Convention Centre - 4 min drive - 2.8 km
  • Cairns Marlin Marina - 5 min drive - 2.8 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Sushi Train North Cairns - ‬9 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Guyala Cafe - ‬10 min walk
  • ‪Odett's Cafe - ‬2 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour front desk and an outdoor pool
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms. Free self parking is available onsite.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (87 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews
Rating 8 - Good. 332 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Liked: Staff & service
Room was a bit outdated
Stayed 1 night in Jun 2025

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

mehran

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel were very friendly. The room was quite large with a beautiful ocean view.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our sea facing room was just stunning. We enjoyed our stay very much.
Stayed 3 nights in Mar 2025

8/10 Good

Lori

Travelled with partner
Liked: Amenities
The room had a great view of the ocean, mountains and park. The staff were kind and helpful. The shuttle to the city center was great. The only negative is the Internet was not great. The hotel is updating the Internet, but did not provide a time frame.
Stayed 4 nights in Mar 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds good size rooms and curtains make it dark
Stayed 1 night in Mar 2025

10/10 Excellent

nancia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows are super comfy!!
Stayed 1 night in Mar 2025

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately our room was not what we expected. Very plain and we found a roach crawling by the fridge. We placed a do not enter sign on the door and the staff still came in to add more towels and left the dirty ones and did not even tidy glasses etc. Very strange and disappointing that our wishes were not respected. You must do better. Thank you.
Stayed 3 nights in Mar 2025

6/10 Okay

jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is adequate. Breakfast buffet was lacking in all aspects. Food did not taste great coffee was lukewarm out of the machine and the pot. The room served its purpose for one night.
Stayed 1 night in Mar 2025

8/10 Good

Jairaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good except for the breakfast which needs more variety.
Stayed 3 nights in Mar 2025

8/10 Good

hayden john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
This property meet all our needs, will certainly stay there aga
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable stay. Although beds were a bit too hard and shower not great, otherwise all good
Stayed 2 nights in Mar 2025

8/10 Good

Mick

Stayed 3 nights in Mar 2025

8/10 Good

HENRY

Stayed 6 nights in Mar 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities
the air conditioning was particularly cold. Needed blankets to sleep
Stayed 1 night in Mar 2025

8/10 Good

Jinmu

Stayed 2 nights in Mar 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, unfortunately, the bed let our stay down, 2 KS joined together but one side you sat on & it went straight to the base, extremely uncomfortable. Otherwise, room was spacious, staff were very friendly
Stayed 1 night in Mar 2025

8/10 Good

Anna

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, great happy hour
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Loved our Stay

We loved our stay. Great location…beautiful pool…friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great running trails. City shopping walkable. Staff helpful
Stayed 3 nights in Mar 2025