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Cairns Harbourside Hotel

4.0 star property

Photo gallery for Cairns Harbourside Hotel

Land view from property
Premium Room, 2 Double Beds | Balcony view
Daily buffet breakfast (AUD 33 per person)
Breakfast, lunch served; local and international cuisine, pool views
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

King Standard Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium

King Bed Premium

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living area

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

King Bed Suite

  • Sleeps 3

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About the area

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within 3 minutes by car from Cairns Night Markets..This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.3 km
  • Cairns Base Hospital - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 3 min drive - 2.5 km
  • Cairns Night Markets - 3 min drive - 2.9 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Atrium - ‬19 min walk
  • ‪Dunwoodys - ‬11 min walk
  • ‪Paper Crane - ‬16 min walk

About this property

Cairns Harbourside Hotel

Cairns Harbourside Hotel offers 173 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Enjoy local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2550 square feet (237 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hezel Mae

Liked: Amenities, property conditions & facilities
Bedroom and lounge is spacious. Bathroom is good. But the chair in the dining table is full of stained. I love the area where the hotel is and the small garden but the only problem I have is that the bedroom is smells moldy. The pillow and bedsheet ( doner/dina cover ) is mouldy smell and because of that I couldn’t sleep on the first night, my eyes was teary/crying and runny blocked nose. Second night I sleep in the couch and used the towel as my blanket and I slept better
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was very roomy. Bed and pillows were amazing … we even googled ere to buy the pillows they were that good . No cutlery in the room which was the only annoyance . Within 15 minute walking distance to the main area of cairns . Lovely walk along the boardwalk . Very close to airport to can hear the planes . Easy parking . Thought it was great .
Stayed 1 night in Dec 2025

10/10 Excellent

Mozhdeh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were incredibly friendly and helpful throughout our stay. A special thank you to Richard, who went above and beyond to assist us with recommendations and bookings for our activities and entertainment. His kindness, patience, and local knowledge made our stay much easier and more enjoyable. We truly appreciated the excellent service and welcoming atmosphere from the moment we arrived.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on reception and in the bar. The room was spacious with a comfy bed and good air conditioning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very nice and had a great pool.
Stayed 2 nights in Nov 2025

8/10 Good

Sreeram, PLAINFIELD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location very close to airport. Stayed here for 1 night in 2 rooms with 2 familes. We requested an early check in and it was accommodated. Our rooms were upgraded also . Hotel has bar and restaurant and nice little pool. Hotel bathroom is a bit dated . But again everything works no issues. And above all for one night it checked all we needed for . So recommend this place
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Super great place to stay and it was affordable.
Stayed 1 night in Nov 2025

8/10 Good

Paul, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property as part of an Expedia flight-hotel bundle. It’s kind of half way in between the airport and the heart of downtown Cairns. Meaning there’s not much to walk to nearby it. Except for a fabulous Thai restaurant across the street. I probably shouldn’t put the name here as this isn’t a restaurant review. But just look for a red sign with white letters and a name that’s the same word twice. lol The hotel used to be a Holiday Inn and locals still seem to know it by that name. The staff were friendly and very helpful. I just took off a star because of the location (about a 20 minute walk to the action) and the fact it’s an older property that is starting to show its age. The hotel provides a shuttle bus to downtown but it doesn’t run past 4:40 pm so is of no use for an evening out.
Stayed 3 nights in Nov 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
The rooms are fantastic and the staff are just brilliant. We will will definitely see you again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from lovely room on water side. Great staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ganesh

Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

domenick

Stayed 3 nights in Nov 2025

10/10 Excellent

bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff! Shout of to Bel and bar staff Bathrooms could do with a update if ever looking at renovations:)
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff was very friendly and helpful. They even had a plug converter I qas able to borrow during my stay. My set didn't have an Auatralian plug.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Comfy bed. Easy self parking. Helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were large and had everything you needed if a little dated. The pool area was lovely and the water warm. The staff were friendly and very obliging, we asked for a late checkout and they were very accommodating. The views from the room was beautiful and although on the main road was quiet.
Pool at night
View from balcony
Stayed 2 nights in Nov 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, welcoming and helpful. The rooms were clean and comfortable. Breakfast was delicious and varied. We would definitely recommend the hotel and hope to stay again in the future
Stayed 4 nights in Nov 2025

10/10 Excellent

Younes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

mark robert

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with helpful friendly staff. Shower I. Bathroom was a bit unsafe with scalding risk and the room had a very old and noisy fridge. We enjoyed our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

RONG, Richmond

Staff are friendly, but the building and all facilities are outdated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heidi

Stayed 3 nights in Nov 2025

10/10 Excellent

Monica

Stayed 3 nights in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed was very comfortable. Hotel was well positioned from both airport and city centre.
Stayed 4 nights in Nov 2025