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Excellent!
4.4 of 5 guest rating
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Get an overview of this hotel
Upscale waterfront hotel, walk to Cairns Esplanade

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. This upscale hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.

Enjoy international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2551 square feet (237 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

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Holiday Inn Cairns Harbourside, an IHG Hotel

209-217 The Esplanade, Cairns North, QLD 4870

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Total number of rooms - 173
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free use of nearby fitness centre
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1986
  • Number of restaurants - 1
  • Conference space size (feet) - 2551
  • Conference space size (meters) - 237
  • Number of meeting rooms - 4
  • Number of outdoor pools - 1
  • Free shopping centre shuttle
  • Free self parking
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Free WiFi (limited) device count 4
  • Water dispenser
  • Nature reserve
  • Banquet hall
  • Vending machine
  • Uncovered parking
  • Outdoor furniture
  • Children's games
  • Coin laundry nearby
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Registration desk height (inches) - 35
  • Registration desk height (centimetres) - 90
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 90

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English

Parking

Free self parking

Room Amenities

Cairns Harbourside Hotel offers 173 accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • HDTV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • LCD TV
  • TV size 108
  • TV size (measurement) cm
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Highchair
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Changing table
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Desk chair
  • WiFi speed - 25+ Mbps
  • Thin carpet in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.

Harbourside Bar & Kitchen - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Natural Wine Bar - This poolside wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Ecotours nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Pool hoist on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Children stay free

Number of children who can stay for free – 2

Debit cards

Staffed front desk

LGBTQIA friendly

Children stay free - maximum age 12

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30.00 for adults and AUD 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cairns Harbourside
  • Cairns Mercure
  • Cairns Mercure Harbourside
  • Harbourside Cairns
  • Mercure Cairns
  • Mercure Cairns Harbourside
  • Mercure Harbourside
  • Mercure Harbourside Cairns
  • Mercure Harbourside Hotel
  • Mercure Harbourside Hotel Cairns
  • Holiday Inn Cairns Harbourside Hotel
  • Holiday Inn Harbourside Hotel
  • Holiday Inn Cairns Harbourside

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Free WiFi in public areas has a 4-device limit.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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