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Crystalbrook Flynn

Property class: 5 and above

Photo gallery for Crystalbrook Flynn

Exterior
Balcony view
View from property
Sea Suite Two Bedrooms
Breakfast, lunch, dinner served; sea views

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

9.4 out of 10
Exceptional
(123 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Harbour King

Harbour King

Harbour King

9.2 out of 10
Wonderful
(38 reviews)
  • Harbor view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Urban Master

Urban Master

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

Sea King

Sea King

9.4 out of 10
Exceptional
(34 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

Sea Suite One Bedroom

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Urban Suite Two Bedroom

Urban Suite Two Bedroom

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Urban Balcony King

Urban Balcony King

Urban Balcony King

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Flynn Suite

Flynn Suite

Flynn Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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View from room
Shangri-La The Marina, Cairns
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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$224
includes taxes & fees
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About the area

Cairns

With a stay at Crystalbrook Flynn in Cairns (Cairns Central Business District), you'll be a 3-minute walk from Cairns Esplanade and 10 minutes by foot from Reef Fleet Terminal. .This luxury hotel is 0.1 mi (0.1 km) from Cairns Night Markets and 0.1 mi (0.2 km) from Cairns Regional Gallery.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 2 min walk - 0.2 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Villa Romana - ‬2 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Rattle n Hum Cairns - ‬5 min walk
  • ‪Pachamama - ‬2 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬3 min walk

About this property

Crystalbrook Flynn

Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Boadwalk Social, a family restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Cherylann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 3 nights in Jan 2026

8/10 Good

Anovanh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely harbour view room, which was clean & well set up with nice amenities and location wise, it’s central & perfect for those who would be walking around. Our checkin experience was great, very kind reception staff. However, we wouldn’t say this was a ‘5-star’ experience. We do think the beds and towels were quite worn and require an upgrade. Although the most disappointing was the breakfast service - not worth the money at all & regretted this decision. You can’t order off the menu, with the exception of an omelette (which we only found out about after overhearing another guest), no variety at all plus bland. Given we were in Cairns, we thought they’d at least offer freshly squeezed juices but it was sugary and same fruits, no tropical fruit options. Overall the stay was good.
Stayed 6 nights in Dec 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great, amenities were good. Food and beverages were decent. Room lighting was a problem. Good mood lighting,but too dim for groomin/make-up.
Stayed 6 nights in Jan 2026

10/10 Excellent

Dianne

Stayed 4 nights in Jan 2026

8/10 Good

Ziying

Travelled with family
Liked: Amenities, property conditions & facilities
We had a nice stay for 4 nights. The hotel is centrally located, close to the fleet terminal.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ashlar

Liked: Cleanliness, amenities, property conditions & facilities
Loved room and proximity to esplanade and shops and restaurants that were under cover.
Stayed 3 nights in Dec 2025

10/10 Excellent

Caillan

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Horazio, Sammamish

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony had a great view. We loved the area and amenities. Breakfast was average in comparison to other Australian hotels.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bhavana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel for a city break. good wifi, clean, spacious. Friendly efficient staff. comfortable beds. good bathroom. would definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurkirat

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 4 nights in Dec 2025

8/10 Good

Erika

Stayed 5 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kath

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice view… comfy beds, even for twin share.
Mini bar including coffee machine
View from window of urban room
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean, well located, good wifi, friendly staff and easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Stayed 3 nights in Dec 2025

8/10 Good

Kylie

Stayed 2 nights in Dec 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Manager Michael and all the staff at reception were exceptional in getting our two harbour view rooms close together on same floor. Michael even escorted us to the rooms to make sure we were happy with them, and they were perfect! Location on the Esplanade Lagoon swimming park was fantastic for our family because our 6 year old grandson loved the swimming. The open air bar and restaurant on lagoon side was so convenient for us, very bright & airy area, that flowed seamlessly into the waterfront. We felt it was the best location in Cairns! We really liked the Parkade at the Hotel because we had a rental car and it was quick & easy to get to the car on excursion days. We’re super happy we picked the Crystallbrook Flynn!
View of Esplanade lagoon pool from our rolm
Lovely walking area all along the waterfront side of hotel.
Stayed 7 nights in Dec 2025

6/10 Okay

Ronald

Stayed 5 nights in Nov 2025