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Crystalbrook Flynn

5.0 star property

Photo gallery for Crystalbrook Flynn

Breakfast, lunch, dinner served; sea views
View from room
Wine bar, ocean views, open daily
Sea Suite Two Bedrooms
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View map
68/72 Abbott St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪2 min walk‬
  • Place, Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

9.4 out of 10
Exceptional
(112 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

9.2 out of 10
Wonderful
(19 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Harbour King

Harbour King

9.2 out of 10
Wonderful
(33 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

9.2 out of 10
Wonderful
(31 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 69 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • 78 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Flynn Suite

Flynn Suite

Flynn Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Cairns

Located in Cairns (Cairns Central Business District), Crystalbrook Flynn is within a 5-minute walk of Cairns Esplanade and Cairns Night Markets. .This luxury hotel is 0.1 mi (0.2 km) from Cairns Regional Gallery and 0.3 mi (0.5 km) from The Cultural Place.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 2 min walk - 0.2 km
  • Esplanade Lagoon - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Skewers Lover 炸串 - ‬1 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Villa Romana - ‬2 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Crystalbrook Flynn

Luxury hotel with a full-service spa and a 24-hour fitness center
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.
Make yourself at home in one of the 311 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Boadwalk Social, a family restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Boadwalk Social - Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian - Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine - Overlooking the ocean, this wine bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boadwalk Social
  • Flynn's Italian
  • Whiskey and Wine

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1017 reviews
Rating 8 - Good. 202 out of 1017 reviews
Rating 6 - Okay. 56 out of 1017 reviews
Rating 4 - Poor. 18 out of 1017 reviews
Rating 2 - Terrible. 14 out of 1017 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near everything.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Peter John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quality stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Zaida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold

We arrive at midnight and we were given a beautiful ocean view however, they keep AC steamy so the rooms smell was moldy to the point that our nostrils were burning. The AC is controlled from the front desk so they decided the temperature of the rooms, so it was musty and disgusting. We decided to change rooms and they did but all rooms had the same issue, is not 1am and on the new new we try to just open sliding door and the door would not open. We were trapped without being able to control the room temperature nor get fresh air. I developed a terrible asthma attack and they decided to move us to a much larger room, which bc is double the size of the other 2 rooms, moldy smell was not an issue which by this time it was close to 2am. The lady saw I got really sick and wanted to call ambulance. We waited to sunrise and immediately left. Is extremely concerning that this would be okay. People with asthma or allergies could be extremely dangerous. They are cutting corners to save, they oceanfront which will create moisture and with no airflow in the rooms of course mold will buildup in AC ducks. Dont trust the 4 star review. Maybe locals dont think that mold is not an issue. Worst experience in a hotels. Last minute planning.. lessons learned.
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the Esplanade! Nice pool and amenities. Staff was very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Eric, fairfax station

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated within walking distance of the pier and all the local highlights, yet designed with your privacy in mind—a true blend of convenience and elegance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tenille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location near the pier, plenty of shops and tourist areas around. Pool was quiet and enjoyable in the morning
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

holly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel Great. Service not so much.

This is a very nice hotel with easy access to downtown. The room and the view were great. Sunsets were brillant. I do have a major complaint. One evening I called to try to order room service from 6:00-7:30 pm. The line was always busy so no dinner that night. I was not able to leave the hotel for food. The next day I told the desk manager of my problem. He was not particularly concerned. I was so I ordered dinner for that night while I was standing at the desk in the morning. No problem, I was told except that “I would have to take my place in the queue”. At 10:00 am placing an order for 5:30 pm. I was the queue. The nonchalance of the staff didn’t match the quality of the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect location

Lovely central location, perfect for a night away and dinner out in the city
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant in every aspect
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

HEATHER Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Definitely return.
Stayed 6 nights in Jun 2025

6/10 Okay

Samantha

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Accessible to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trent Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property, close to everything. Highly recommend
Stayed 5 nights in Apr 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Narelle

Stayed 1 night in Jul 2025

6/10 Okay

Narelle

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is expensive for what it offers: the pools are undercover so the water is too cold- no one was in the water. The rooms are clean and tidy- however if you are facing the town you don’t stay in the room. The pictures indicate the rooms have a bath - they don’t. There is no ramp when you enter/ so you have to carry your luggage up the steps- that’s hard.
Stayed 3 nights in Jul 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2025