All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 286 out of 804 reviews
10 - Excellent
286
Rating 8 - Good. 278 out of 804 reviews
8 - Good
278
Rating 6 - Okay. 148 out of 804 reviews
6 - Okay
148
Rating 4 - Poor. 41 out of 804 reviews
4 - Poor
41
Rating 2 - Terrible. 51 out of 804 reviews
2 - Terrible
51
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Excellent
Anthony
5 Feb 2025
Anthony
Stayed 2 nights in Jan 2025
10/10 Excellent
Myrna
5 Feb 2025
Liked: Cleanliness, staff & service, amenities
I have stayed several times at St.James Hotel. The fact that I keep going back says it all.
Staff on reception very welcoming, as a solo traveller always checking in to see i was ok and taking time to talk.
Good local knowledge both on day service and night shift team.
A very solid recommendation.
Clean but could do with upgrading especially the windows which seemed to be single glazed and cold.
Staff where friendly and accommodating and it's in a good location.
It was my birthday they left me in a cold room all night me and my partner have now got chest infections. they got moldy walls check for yourselfs. Me I want a rerund
Car parking was free
Rooms very tired - very dated and old
Service in the restaurant and at check in was not the best - I could tell staff were stretched and there wasn’t enough of them to provide good service - eg the bar and restaurant area spent 15 mins waiting at the table for waitress to come back after seating us (she said she would) and then didn’t - went to bar and waiting further 10 mins for serving as others in front - wouldn’t say that it was especially busy though!!
When my dinner did arrive - it was the best part of my stay - chicken supreme with mash. Delicious, generous portion with lots of sauce!
General areas of the hotel were tired and old.
It was cheap so I suppose you get what you pay for…
we got to our room at 8pm and it was freezing its winter andthe window was open
on the bed was a thin quilt we asked the chambermaid the next day and she gave us another one
tuesday morning at 7am a beer delivery arrived and the men kicked the barrels onto the side and then kicked it to roll to the end of the lorry and off the end
wednesday morning at 8am hammering sawing and banging just above us
you go away to rest and you get this
the carpets in the hotel should be burnt they are filthy
its a nice hotel but it needs to be looked at
send someone in undercover