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Eastern And Oriental Hotel

5.0 star property

Photo gallery for Eastern And Oriental Hotel

Terrace/patio
View from room
View from room
Front of property
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

View map
10 Lebuh Farquhar, George Town, Penang, 10200
  • Place, KOMTAR
    ‪17 min walk‬
  • Place, Gurney Drive
    ‪4 min drive‬
  • Place, Gurney Plaza
    ‪5 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Writers Suite

Writers Suite

Writers Suite

  • 135 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King

Straits Suite King

  • 87 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

1 bedroom, minibar, in-room safe, blackout curtains

Georgetown Suite King

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | View from room

Studio Suite

9.8 out of 10
Exceptional
(28 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 123 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Twin

Studio Suite Twin

Studio Suite Twin

9.0 out of 10
Wonderful
(12 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite King

Superior Suite King

Superior Suite King

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Twin

Superior Suite Twin

Superior Suite Twin

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

Deluxe Suite Two Queen Beds

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite Twin

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite Twin

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite Twin

Premier Suite Twin

Premier Suite Twin

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite King GF

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite King GF

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite Twin GT

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite Twin GT

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

Writers Suite Two Queen Beds

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Pinang Suite

Pinang Suite

Pinang Suite

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite

  • 58 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

George Town

In the heart of George Town, Eastern And Oriental Hotel is within a 5-minute drive of KOMTAR and Gurney Drive. .This luxury hotel is 2.9 mi (4.7 km) from Gurney Plaza and 3.9 mi (6.3 km) from Penang Adventist Hospital.

What's nearby

  • Padang Kota Lama - 10 min walk - 0.9 km
  • Swettenham Pier Cruise Terminal - 15 min walk - 1.3 km
  • KOMTAR - 17 min walk - 1.5 km
  • Gurney Drive - 4 min drive - 3.9 km
  • Gurney Plaza - 5 min drive - 5.0 km

Getting around

  • Penang Sentral - 31 min drive
  • Penang Intl. Airport (PEN) - 29 min drive

Restaurants

  • ‪再三杯 zaisanbei - ‬2 min walk
  • ‪Olive Kitchen And Bar - ‬3 min walk
  • ‪Planters Lounge - ‬2 min walk
  • ‪Bayview Hotel Premier Lounge - ‬1 min walk
  • ‪Three Sixty° Revolving Restaurant and Sky Bar - ‬2 min walk

About this property

Eastern And Oriental Hotel

Luxury hotel with 4 restaurants and 2 outdoor pools
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is open daily.
Make yourself at home in one of the 232 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, bidets, and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in George Town? This hotel has 7535 square feet (700 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Eastern And Oriental Hotel has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 88 for adults and MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2057-T

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

BRIAN, Condell Park

Travelled with partner
Disliked: Cleanliness, staff & service
Staff in general not very friendly except the doormen and porters. Cockroach at noodle area at breakfast. Just not a welcoming vibe in general. I’m a platinum member with an established group of hotels and I forwent that to experience something different and I found the hotel to be nothing special. May have the laurels of being 140 years old but the welcoming is definitely not that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Choon May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful step back into the charm of traveling in the past. Like Raffles in Singapore, this hotel will bring you back to the time when travel felt like living abroad. Our room was beautiful, a suite opening up onto the garden next to the waters edge. The room is beyond comfortable and quiet, a beautiful experience. The hotel staff is helpful and friendly, the hotel itself is quiet and spacious. The breakfast is delicious, we had one of the best Nasi Gorengs here. Overall, a highly recommended place to stay in George Town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous and located right on the water in walking distance of all Georgetown attractions. It is a grand hotel in every sense - luxurious, comfortable and with a wonderful staff. A great place to stay in Penang.
Stayed 3 nights in Jul 2025

10/10 Excellent

shamneet

Liked: Cleanliness, amenities, property conditions & facilities
A very beautiful heritage property that oozes class. We had a king room in the newer Viceroy annex. Really huge room overlooking the sea. The staff are really friendly and helpful the entire stay. Great buffet breakfast in Sarkeys - huge choice of hot and cold food including freshly made noodles and eggs according to your choice. We really enjoyed sitting outside for breakfast as the main room gets a bit noisy . The only negative was we found it a bit odd that they clear breakfast up 20 minutes before closing time so that's a bit of a rush and unusual for a hotel to do that. But apart from that great breakfast. For a smaller choice but for a more pampered breakfast The Planter is a nice alternative. Very attentive staff there. Lovely pool with plenty of sun beds and seats. Never crowded. However the time of booking it should be mentioned that you can't use the big main pool in the Heritage wing unless you're staying in that side which was a shame. Fantastic location near all the main tourist sites and restaurants. Grab taxis are suoer cheap by the way. Overall loved it.
Stayed 4 nights in Jul 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing....fabulous friendly staff, delicious generous breakfast. Would be good to have USB charging ports in room. Great housekeeping.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Elleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this heritage hotel! So much space, well maintained. Love the sea view too! Good location,easy to grabcar to many spots. The breakfast is also fabulous! Will stay here again if we return
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the Colonial feel. Rooms were great (spacious, with great sea view. Free breakfast offered huge choice
Stayed 3 nights in Jun 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its lovely but note: - very little information is given at check in about bars/facilities/features of the hotel - the victory suites do not allow access to the heritage pool, nor access to the club suite, none of which was intimated anywhere when booking nor on the hotel's own website/literature. We asked to upgrade when we found this and got a flat refusal - the victory pool while lovely has steps into it the last one being about 18 2 feet abovethe pool floor. If you are elderly or got good on your feet, you will struggle - some areas could do with TLC, e.g the wondows in Planters Bar needed a wash and the outside tables were grubby
Stayed 6 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Style,pool ,location. Excellent staff especially Taufiq for his help in arranging out travel to our next hotel.
Stayed 3 nights in May 2025

8/10 Good

Wai Ki

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Mansoor, Bay Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an absolute beauty with a fantastic service and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand hotel with great location and views.

Colonial style hotel with very nice staff and views. Spacious clean rooms and large bathroom. Buffet breakfast was excellent with plenty of choices. Love the atmosphere and the location.
Stayed 1 night in May 2025

10/10 Excellent

CHONG-HSIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessable to anywhere in Geogetown. House keeping service us excellent. Breakfast choices are abundant. Swimming pool area is fully self service. This is an area that could be improved, at least with provision of water or ice water, etc.
Stayed 1 night in May 2025

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Heritage wing which has a charm all of its own. The room layout was lovely, however, the bathroom seems due for an update. The staff were friendly and accommodating, and the food in the Palm Court restaurant and the bar was very good. The Cornwallis was a treasure, a lounge where you can cool down and relax with a complimentary drink.
Stayed 4 nights in Apr 2025

10/10 Excellent

Flordelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very responsive to our needs. The service is incredible. The breakfast buffet offered many varieties of foods which were made from fresh ingredients This is my second time here and I will come back again I highly recommend this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Glen, Bunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been a legendary hotel industry icon for 140 years and still leads the way in providing an international five star service!
Stayed 9 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolute beauty with a fantastic service and very friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Anthony

Liked: Staff & service, room comfort

Could do a lot better

This is a satisfactory hotel but not 5*. It obviously was a very grand hotel in its day but needs renovated to bring it up to those former standards. The location overlooks the sea but it is not a good view! The saviour for us was Nagesh at reception who was extremely friendly and helpful. The other member of staff was Lillian in the bar area who was a ray of positivity and excellent service. The food at breakfast had lots of options but the quality should be better. Those hot dishes being offered where often cold and are not being kept at the right temperature. The suite we had was of a good size and a wonderful power shower....which we loved. The toiletries where also of a good standard. The television must be one of the smallest I have ever encountered on my travels and certainly should not be a suite. Overall I think there are better hotels to be had for the money being charged.
Stayed 7 nights in Apr 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In all honesty a bit of a disappointment
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Stayed 3 nights in Apr 2025