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Breakfast pool staff were very friendly. If you’re friendly to them they’ll be friendly to you. Remember that wherever you go.

Biggest issue is you’ll be up all night hearing people open and shut their doors which isn’t too loud but the way it shakes your own doorframe makes it sound like someone is trying to break in. Could not get a restful night of sleep there once so we left a day early. Rotten staff. The cleaners took my towels without replacing them multiple times, never changed the bedding and never took the trash. One girl, Thioro, at the front desk texted about my stay, I told her about the issues and all she texted back was sorry. Another guy, Morgan, was more engaged with his group phone call he had on speaker when I went to the front desk for the second set of replacement towels. Absolutely ruined his night by asking him do his job. He was incredibly dismissive and just couldn’t wait to get back to the group chat.

Loved the location! Loved the comfy bed! People were nice and it was walkable downtown.

Nice hotel. Basic amenities but way over priced for the property.

Clean hotel, friendly staff

Everything was great in the beginning all the staff were very friendly and helpful until our last night. WE had been there to attend our goddaughter's wedding. After the event we went back to our room, changed into our PJ's and decided to go sit outside by the waterfront. Well, we left our key in the room, Shame on us! We went to the front desk & the gentleman there, Carl, was so rude it ruined our whole night. We told him what happened as we stood there in our PJ's & he said he needed ID. We said everything is in our room. I pulled up my email with my hotel reservation, pulled up my bank app showing my $100 deposit they took upon check in, my husband went out to the truck and got our parking pass and showed him that. All he said were not helpful, he said people throw their parking passes on the ground. At this point we were very upset! My husband said "have you ever walked out of your house or room and forgotten something?" He said No! Really?? Then you must be perfect! I asked him to have the cleaning woman walk upstairs with us, we can show her whatever she needs to see once we get into our room. That wasn't good enough either. Meanwhile, he kept asking us to step aside while he checked in three more couples. HE FINALLY gave us a duplicate key, as he told us, he will do it just this one time! When we got back to the room, we were both filled with so much anxiety I was waiting for someone to come knock on the door and make sure we were really who we said we were. Unreal!!