Valet parking (even though I didn’t use the service) was top notch having a personality along with being caring. Check-in, very delayed & not so much personality. Upgraded room, due to a mistake with the room I had reserved which I’ll come back to. Being moved to South side, no carts to take your belongings unless you pay for valet parking is a touch of an annoyance. The room was like an Air bnb having everything needed for a place like home away from home. Room needed a decent deep clean, but only complaint with the room is the two feet span of mold above the bed, was moldy with actual mold growing above the surface. I mentioned this to the desk personnel @5:40pm, wanted to verify this wouldn’t be a health hazard. She jotted the information down & assuming filed it in the trash can, but circling back to the free room upgrade I just let it go. During check out, I mentioned this to the lady attending the desk so it could be addressed prior to the new occupants. She actually expressed concern & when I wasn’t seeking a credit, she waived the parking fee of $22.00. This place is most definitely location driven, not worthy of five stars but for the most part deserves a solid 4 out of 5 stars.