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Novotel Brussels off Grand'Place

4.0 star property

Photo gallery for Novotel Brussels off Grand'Place

Exterior
Executive Room, 1 Double Bed
Bar (on property)
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

View map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Place, La Grand Place
    ‪3 min walk‬
  • Place, Manneken Pis Statue
    ‪4 min walk‬
  • Place, Brussels Christmas Market
    ‪11 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(54 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(51 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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includes taxes & fees
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About the area

Brussels

With a stay at Novotel Brussels off Grand'Place, you'll be centrally located in Brussels, just a 3-minute walk from La Grand Place and 11 minutes by foot from Brussels Christmas Market. .This hotel is 1.2 mi (2 km) from Avenue Louise and 1.9 mi (3 km) from Tour & Taxis.

What's nearby

  • La Grand Place - 3 min walk - 0.3 km
  • Manneken Pis Statue - 4 min walk - 0.4 km
  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Palace of Brussels - 9 min walk - 0.8 km
  • Brussels Christmas Market - 11 min walk - 1.0 km

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Pasta Divina - ‬1 min walk
  • ‪Dans Le Noir - ‬2 min walk
  • ‪Häagen-Dazs - ‬1 min walk
  • ‪Gatsu Gatsu - ‬1 min walk
  • ‪De Pistolei - ‬1 min walk

About this property

Novotel Brussels off Grand'Place

Hotel with a restaurant, steps from La Grand Place
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite to eat at Gourmet Bar, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to January 10 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from October 15 2025 to January 10 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 28 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
Children under 13 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable. The bed was nice and having a mini-fridge was handy. The bathroom situation was odd - the toilet is near the door, the bath and sink closer to the bed. The bathroom had both a shower and a soaking tub which was a nice surprise. I did not have the included breakfast, so can't comment on that. My room, 216 had a window that opened to the street below. Nice view and fresh air was pleasant. There were men below the window talking to a taxi driver at 3 am. They were very, very loud. The town is very active until quite late, so if you retire early close the window and bring earplugs. Overall, other than the one night, the hotel was great. Fantastic location
Stayed 3 nights in Aug 2025

8/10 Good

Shreya

Stayed 3 nights in Aug 2025

10/10 Excellent

Gargi Bandyopadhyay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Todd

Travelled with family
Liked: Amenities
Excellent location, good breakfast, walkable. Couldnt be happier. Thanks
Stayed 2 nights in Jul 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location.
Stayed 4 nights in May 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bruxells
Stayed 3 nights in Jul 2025

10/10 Excellent

Pino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is optimal; in the heart of the city. The staff is friendly and accommodating. The breakfast area could be a little cleaner, neater. Overall, I would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Great location and beautiful rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Divya Gupta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice hotel, right in the centre, barely 2 mins walking from the grand Central station and Carrefour. Loved it
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and family friendly.
Stayed 1 night in Jun 2025

8/10 Good

Seck Wan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is good except breakfast

overall the location is great. Room is wonderful, comfortable and clean. however, breakfast is not good. looks not fresh and everyday is the same. not much selection.
Stayed 4 nights in Jun 2025

6/10 Okay

Dhandayudhapani

Stayed 4 nights in Jun 2025

8/10 Good

COLIN

Liked: Cleanliness, amenities, property conditions & facilities
Overall great location. Nice, clean hotel. No issues recommending. Only reason for the 1* check in was, having cycled there on a charity ride from Brugge, in blistering heat, asked for a tap water, which was next to reception & man serving me told my son & I that we could get water from our room! Girls on check out were superb. So just that one miserable encounter
Stayed 1 night in Jun 2025

4/10 Poor

SUBHASISH

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk asked us to put the bags in storage ourselves. The hotel room is extremely dated. Bad spring beds on metal frames, old dirty looking carpet, old chairs, Very old TV. Room needs complete renovation. Bad value for money.
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

tracy

Stayed 1 night in Jun 2025

8/10 Good

MOHAMMAD, RICHARDSON

Travelled with family
Liked: Staff & service, amenities
Nice hotel but bathroom was not so clean, sink was not so clean. Otherwise nice location and closer to our tours meeting points. By room standard it was not four star. Yes there’s a nice restaurant and reception area was great.
Stayed 2 nights in May 2025

10/10 Excellent

Suzette

Stayed 3 nights in May 2025

8/10 Good

Daniel H.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel choice in an excellent location in Brussels. Novotel is traditionally a good mid range hotel, often catering to business travelers. This hotel did not disappoint. The reception is excellent, the hotel room was clean and well appointed, the bed comfortable. I was pleasantly surprised at the sound proofing of the rooms given the proximity to outdoor bars and traffic. Price was reasonable and overall a very good value. Would use again
Stayed 1 night in May 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable location - a stone’s throw away from Brussels Central train station. The room seemed brand new - loved the separate tub and shower, as well as separate toilet. This was my 2nd stay in a Novotel hotel - both have been great.
Stayed 2 nights in May 2025

10/10 Excellent

Gustavo

Stayed 1 night in May 2025

8/10 Good

Marcia, Clarksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a great location close to the train station and all of the old center of Brussels. It was safe, clean and very well located.
Stayed 3 nights in May 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend it
Stayed 5 nights in Mar 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel was in a terrific location, walkable to shops, dining and more. The staff were friendly, welcoming and very helpful. They assisted with arrangements for a taxi, storage of a large luggage item as well as label printing. The rooms were quiet and clean. This hotel was a great find!
Stayed 4 nights in May 2025