8/10 Good
Nicola
Travelled with family and small children
17 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival I was put in a small bed- room which could not fit our needs. I spoke with the front desk lady and she moved us to a bigger bed room. The room was ok, it was a little dirty, especially the sides of the bed on the floor. There were food bits on the cabinet. The bathroom was nice. We didn't want to have the room cleaned while we're there as we like privacy. The room was a bit of a disappointment as there wasn't a fridge, nor a safe, or a closet. The rail provided only held a few items. This hotel may not be for a long stay, however we were there for 10 days. We had a get together in the bar which was great, I ordered a pizza to share, it was sitting there a little while however did take a slice, then the pizza was gone. They cleaned the table while we were speaking to family at a different table. I spoke with the front desk and they said they would reimburse me so that was good. The front desk is a little strange as it's self serve but maybe that's what it's like all over, I don't know but It seamed a bit robotic. Starbucks opened which was great, but I would have loved a few more items of breakfast on the menu like cereal or something like that as I was getting board of croissants and bread products everyday. The pool was huge, on check in I was told I had to pay to use the pool, This wasn't the case as I asked at the pool check in and it was free. I didn't like the fact that my daughter was only allowed in for a few hours a day. Overall a good stay but not great.
Nicola
Stayed 9 nights in Mar 2025
