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Was impressed with Brie, and also like rhe weekend staff. There was a girl with dark hair who I believe worked with Brie didn’t smile or ever acknowledge us (she even parked next to us in handicap spot never saw a placard. We had issues all 3 night with child screaming and running up and down hall and another child was bouncing basketball on the wall all this between 9 and 10 at night. Brie was super efficient calling them immediately to deliver with the issue. Other than that the location was quiet. Not impressed with the gal I dealt with in housekeeping I even made effort of speaking Spanish with her. We also gave her our top sheet as it had a stain and it was never got a new one.Got towels once but ended up using our own shampoo and hand soap luckily we had some as we we were only given one soap bar which we had to use at sink so none for the shower and the shampoo conditioner and lotion was only enough for one day and we were there a total of 3.This was our most expensive hotel in 3 weeks. Just think there is room for improvement. On positive side breakfast was consistent every day with decent selection. The room was decent in size bed was comfortable with a good selection of pillows also had a decent size fridge The accessibility in the room was good so was access in shower. (Shower head was coming unglued from wall) The shower pressure was excellent. I would return again to see how things are because of the courtesy of the front staff all but one. .

Room and everything was fine but half of the hotel was under construction when we got there and the front counter didn't let us know that they had zero hot water and wouldn't be getting it looked at for the next week or so

Needs some help

This was by far the most disgusting hotel I have ever stayed in. At check-in, the grouchy old man at the front desk immediately told me not to leave anything unlocked and said if we wanted to do drugs, we needed to leave the property first and come back afterward. That alone should have been my sign to leave, but unfortunately I had already paid. There was also a sign at the front desk saying guests can only stay 14 days, then must leave for 3 days before returning for another 14. I asked if people lived there long-term, and he awkwardly said “not really,” which made the whole thing even stranger. When we opened the room door, the smell hit us instantly. It was awful. Thank God I brought Clorox wipes, because one swipe across the floor turned the wipe completely black. We ended up cleaning as much as we could ourselves just to feel somewhat comfortable. The sheets were stained. The bed skirts were stained. I’m pretty sure one stain was dried blood. The mattress itself had black stains all over it. There was a huge crack running through the floor, sticky red stuff dried on the wall (looked like jam… hopefully), hair in the shower, and the toilet looked like it hadn’t been cleaned in ages. One pillow slipped out of its pillowcase and had something crusty and moldy on it. I checked for bed bugs and thankfully didn’t find any. I also didn’t see roaches or rats, which honestly became the “positive” part of this stay. Filthy. Gross. Barf 10/10 Do not recommend at all!

Room was not vacuumed when I arrived. Floor was as very dirty.

Clean room- friendly staff