The staff at this Ramada was excellent. The room we finally got was clean. However, the exterior of the hotel has been neglected for a long time, and the interior seems to be a work in progress.
The first room we got had a broken toilet seat, so we got moved to a different room. The air conditioning in the second room was not working, so they moved us to a third room. The AC was also malfunctioning in that room, so they moved us back to the second room and tried to fix the AC. It didn't work. But they did get it working in the third room, and we moved back into that room. Like I said, the staff were very friendly and helpful.
The room itself was clean and comfortable (once the AC was working). The wi dows were very dirty however (part of the exterior neglect). They are doing renovations in the hotel, it seems, but there were quite a few things "out of order ", like one of the elevators, the ice machine, bathroom by fitness room.
Hopefully the renovations will continue and they will improve the landscaping and exterior of the hotel. But since the staff was great and our room was clean, we can't complain.