Romantic accommodation in Bonifacio Global City

This is a beautiful hotel with great facilities, but unfortunately the management needs to improve how they handle high guest volume. During our stay, the breakfast area was extremely overcrowded, and there was little to no staff available to assist guests. The pool was also so crowded that it was practically unusable. Additionally, the staff seemed more focused on enforcing dress code policies than actually helping guests, which was frustrating. To make matters worse, the check-in process took over an hour. Overall, while the property itself is impressive, the lack of proper planning and guest support significantly impacted our experience.

BREAKFAST IS ALWAYS THE BEST. THE STAFF IS EXCELLENT AND VERY HELPFUL. I HAVE BEEN STAYING AT THE HERITAGE FOR ABOUT 20 YEARS NOW. THE STAFF ALL THE WAY FROM THE FRONT DESK TO THE MANAGEMENT, ARE VERY IMPRESSIVE. I FEEL LIKE I AM HOME WHEN I STAY THERE AND THE VALUE IS GREAT, NOT ANOTHER HOTEL THIS NICE FOR THE PRICE. IT IS ALSO CLOSE TO THE MALL OF ASIA AND MANILA BAY. AGAIN THE STAFF AND MANAGEMENT ARE THE VERY BEST. TONY RECTOR

The breakfast selection was great, room was clean, and the amenities were good. Our queen bed room on the 7th floor had a great view of the church next door and its massive stain glassed windows as well as down the Main Street. The toilet in my room kept clogging which was pretty frustrating but luckily we had two rooms so we just used my kids toilet. Overall a good experience if you’re there for transitional stay as the airport is right next door.

Everything was absolutely perfect.

After 3 weeks moving around the Philippines and staying in 6 or 7 different hotels this one was the best by far. Quiet air-con that actually kept the room cool. Quiet fridge. Airport view from room (always something moving to look at. Double glazing so nice and quiet. Hot water and drains that work. Close to all Newport has to offer. Helpful, friendly staff. Will definitely recommend to friends and stay there again.

Very clean, excellent breakfast, good variety! Will definitely come back!