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The reception was extremely warm and friendly - helped us with an early check in and provided guidance to the city. I will stay here again when I am back.

Excellent hotel located in old city near key sites—-very walkable

Clean room and really big! Lovely soft bed and pillows, lovely touch having extra pillows in the cupboard. Only negative was that the toilet roll was half used and ripped off..not the end of the world! Just unexpected. Gorgeous products provided in the bathroom too..

After having struggled with choosing the right hotel in Basel, we were very glad to have settled on Hotel Spalentor. From the historic and convenient location, to the genial and courteous staff, our first stay in Basel was eminently pleasant. The rooms were clean and the breakfast scrumptious. We also loved our tree-framed view of the Spalentor gate, the clean room, stylish decor, and the thoughtful touches including a postcard signed by the staff, and a complimentary Spalentor rubber duck who will accompany us on future adventures. Sadly we only had one night in Basel this time, but hope to return to Hotel Spalentor soon!

The hotel is super well situated if you are using the train, a few minutes from the station. Also, the Basel card for the public transport was very much appreciated and used. Tram stops right in front of the hotel. We arrived around 10am from a transatlantic flight and was given our room right away, which was so nice. Staff is very nice and helpful not only at the reception, but in the restaurant for breakfast as well. Room was nice and clean. Would stay here again if in Basel.

Great location. Very friendly staff. They checked us in early. Highly recommend