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Hotel Victoria

4.0 star property

Photo gallery for Hotel Victoria

Terrace/patio
Bar (on property)
Family Room
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Place, BIS Tower
    ‪2 min walk‬
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basel Art Museum
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.6 out of 10
Exceptional
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Single Room

  • Sleeps 1

View all photos for Classic Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for Superior Room with Sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room with Sofa

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 4

View all photos for Comfort twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort twin Room

  • Sleeps 2

View all photos for Victoria Suite

Victoria Suite

Victoria Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Victoria Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Victoria Suite

  • Sleeps 4

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

Family Room

  • Sleeps 3

View all photos for Classic Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2

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Interior
Novotel Basel City
Sankt Alban
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 766 reviews
The price is AU$251
includes taxes & fees
6 June - 7 June
Novotel Basel City

About the area

Basel

A stay at Hotel Victoria places you in the heart of Basel, steps from Via Gottardo and BIS Tower. .This hotel is 0.6 mi (1 km) from Theater Basel and 0.6 mi (1 km) from Puppenhausmuseum.

What's nearby

  • BIS Tower - 2 min walk - 0.2 km
  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Bierrevier - ‬4 min walk
  • ‪Kaffeemacher - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Victoria

Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Regional cuisine at Bar & Bistro, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Basel? This hotel has 4209 square feet (391 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Bar & Bistro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CHF 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel

Victoria Basel

Hotel Victoria Hotel

Hotel Victoria Basel

Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 452 out of 600 reviews
Rating 8 - Good. 125 out of 600 reviews
Rating 6 - Okay. 15 out of 600 reviews
Rating 4 - Poor. 7 out of 600 reviews
Rating 2 - Terrible. 1 out of 600 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, super clean, accessible, and the breakfast was wonderful. Very close to the train station. Staff was very friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Georgina

Stayed 4 nights in Feb 2026

10/10 Excellent

Dario C

Stayed 1 night in Jan 2026

10/10 Excellent

Mathil

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Very convenient. Comfortable bed. Nice amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

shabana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was lovely at hotel Victoria, the reception staff were so kind, helpful and welcoming. Sometimes being a person of colour in Europe can be daunting but the hotel and Basel in general felt safe. Only slight feedback I would have is for cleaning, some used plates , mugs etc were not removed or cleaned and rubbish was not taken from the room ( we have accumulated it in a bag and placed it next to the dustbin as all of it would not fit in the bin). Bed and bathroom was cleaned so that was no problem.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aya

Stayed 4 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fantastic. It was situated in the perfect position for us, as it was very close to the train station and we spent a lot of time visiting other cities via the trains. The staff were very attentive and friendly and very helpful whenever we had any questions. They gave us a Basel card on arrival to grant us free inner-city transport and 50% discount on museums, which was a great help. The room was always kept very clean and we were very warm and comfortable there. Cannot fault our stay here, it was perfect.
Stayed 6 nights in Dec 2025

10/10 Excellent

Simon Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and nice hotel. Close to train station and walking distance to many attractions. Parking was a little difficult to find (within the train station underground structure) but was convenient. Would happily stay again
Stayed 1 night in Dec 2025

8/10 Good

MARIAGINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but it’s the same everyday If they change it every 2 days that would be a great option The place is a good access to train station just in front of the hotel u can save taxi fare and very convenient I’m satisfied with my stay and would recommend this hotel
Stayed 5 nights in Dec 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have given 5 stars and rated it excellent except our room was super warm and we could not adjust temperature ( it was winter time). Secondly and more importantly, our room was right on the square and the trams rail lines ran right out our window. It was difficult to get a good nights sleep. However, the staff was kind, super helpful and accommodated us with our luggage when we arrived early. The room was very nice with good space and amenities. Just rough being on the noisy train station square.
Stayed 1 night in Dec 2025

8/10 Good

David

Stayed 2 nights in Dec 2025

6/10 Okay

Ayleen

Travelled with family
You can’t beat the location; it’s super close to the train station, the river, and the Christmas markets. The staff weren’t super friendly on arrival. We sat outside on the patio on arrival (waiting less than 15 min for our check in time) and staff told us we couldn’t sit there (all the tables were literally empty). The room was nice and spacious, but the restroom was sooo moldy (you could smell it). We stayed for one night and that was enough.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Honi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great! It was close to everything we needed and wanted to see. The staff were welcoming when we arrived, helpful storing our luggage and calling a taxi when we were ready to leave. The food was good and the breakfast buffet was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Lori

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Taha

Stayed 3 nights in Nov 2025

10/10 Excellent

EDSEL, Gainesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for our needs. The staff understood our travel plans and worked with us to accommodate them. Very professional and top drawer all the way. I would recommend this as a great option for any travelers in Basel.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very good. Zero train noise.
Stayed 2 nights in Oct 2025

8/10 Good

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service at the front desk. Room was quiet and comfortable although very warm. Was charged for something additionally on my credit card when we paid the city rate in cash and didn’t use any other services in the hotel. Area directly around the hotel was a bit scary with really over confident begging.
Stayed 1 night in Oct 2025

10/10 Excellent

Rajat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall and convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good room with comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Mikako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super conveniently located. Great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who checked us in was very professional, helpful, kind, and accommodating. The location of this hotel was also very convenient, a minute away from the trams. Would highly recommend staying here.
Stayed 4 nights in Sep 2025