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Britannia Palace Hotel Buxton & Spa

4.0 star property

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
2 bars/lounges
Meeting facility
Exterior
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Spa
  • Parking available
  • Pool

Explore the area

View map
Palace Road, Buxton, England, SK17 6AG
  • The Crescent
    ‪3 min walk‬
  • Buxton Opera House
    ‪4 min walk‬
  • Pavilion Gardens
    ‪4 min walk‬
  • Manchester (MAN)
    ‪40 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

8.0 out of 10
Very good
(11 reviews)
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 3 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Double Room

In-room safe, desk, free WiFi, bed sheets

Compact Double Room

8.2 out of 10
Very good
(60 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(41 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Buxton

With a stay at Britannia Palace Hotel Buxton & Spa in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Baths. .This spa hotel is 0.2 mi (0.4 km) from Buxton Opera House and 0.2 mi (0.4 km) from St Ann's Well.

What's nearby

  • Devonshire Dome - 3 min walk - 0.3 km
  • The Crescent - 3 min walk - 0.3 km
  • Buxton Opera House - 4 min walk - 0.4 km
  • Pavilion Gardens - 4 min walk - 0.4 km
  • Poole's Cavern - 3 min drive - 1.7 km

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Pavilion Gardens - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • Pavilion Gardens Cafe
  • ‪Seasons - ‬2 min walk
  • ‪The Railway - ‬6 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with a full-service spa and bars
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Buxton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Dovedale Restaurant - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 101 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The third-floor single room was more than adequate, but I missed a view from the small window!
Stayed 1 night in May 2025

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blood stains

Blood stain on the bed sheets and a dirty shower, refund refused but both hotel and hotels.com were not helpful in retrieving money.
Stayed 1 night in May 2025

8/10 Good

Danielle

Liked: Staff & service, room comfort
The hotel is a little dated, but that adds to the character. Noticed that the tables were barely cleared of drinks glasses in the foyer or seating area
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here on several occasions...so convenient for the Opera House and lots of options for eating either at the hotel or in Buxton.
Stayed 1 night in May 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Generally the property is 'tired'. Very clean and staff very friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location. Very reasonably priced.
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly refurbished room, looked smart and tidy, smell of paint was overwhelming. Facilities good, new furniture looked on the cheap side will be interested to see how it wears with use. Minor details spoil the new look : pieces of wood under the furniture to level it up, a missing hook on the back of the bathroom door, the hole was partially and poorly filled. A bit miffed to discover an extra charge for use of the pool, hadn't seen it mentioned anywhere. A comfy bed and great location and overall comparable to premier inn and a tiny bit cheaper.
Stayed 3 nights in May 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy for a one night stay

Overnight stay. easy check in. Good location. comfortable room. good breakfast service
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sharad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Went to a show at the opera house, so convenient to the venue and plenty of eateries around
Stayed 1 night in May 2025

10/10 Excellent

Nova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The hotel is a beautiful example of a victorian grand dame, elegant and gracious. The menu is a little lacking in finesse and could use being updated.
Stayed 1 night in May 2025

4/10 Poor

CHETAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely tiny rooms, lots of stairs to be climbed. Dated property, in need of major refurbishing. Was cheaper on the day to book compared to advance booking.
Stayed 1 night in May 2025

8/10 Good

Ellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Room was clean and hotel itself was lovely.
Stayed 2 nights in May 2025

8/10 Good

KATHRYN

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent situation

Good renovation of a classic Victorian railway hotel. Rooms clean. Breakfast OK but a cafeteria feel.
Stayed 1 night in May 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable and large relaxed hotel, loved the room with a great view, no 115 , be very happy to stay in the same room next time we visit, colin and bev lafferty
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Felicity

Liked: Staff & service
The hotel was lovely, the outside was so pretty had tables for you to sit outside and enjoy the sunshine and view so pretty. Inside was lovely, lots of seating areas to relaxour only problems were our window in the bedroom wouldn’t open so we did her quite hot, we had a view of a skip and as we had a cleaners cupboard outside the room it did wake us up a few times early morning. The swimming pool is
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness

Living on faded glory, but good value

It’s a lovely building, but the rooms are a bit run down, and service a bit lacking. . Having said that, it is marvellously cheap, and very conveniently located in the centre of Buxton.
Stayed 1 night in May 2025

10/10 Excellent

Margaret Jayne

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We dont really have a complaint ... just a couple of comments. When we stayed it was a glorious day with record temperatures and the blossoms in the trees where in full bloom. Everything was great and the staff were friendly and helpful. Comments We had what i thought on entry was a compact room due to size, i attended reception and asked if i could pay extra for a standard and was told we were in a standard already - it did seem small. SO ... we paid for an upgrade to a Junior Suit, it cost £40 extra but to be fair it was fabulous. The bar closed at 10:30 on a hot spring evening with plenty of guests still looking to enjoy the weather and sit outside or in the bar. Breakfast finishes at 930 which i think is early for a location that has a more "mature" clientele. Checkout is 10:00am which again i think is early. Most hotels are 11:00am with an option to noon. Finally - the lift is scary ... i know its old. I get it. So am i but the lift creaks more than i do. As i started with not complaints .. just comments. Overall the stay was great and we are already looking to come back in the summer.
Stayed 1 night in Apr 2025