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Hotel Palacio Muñatones

1.0 star property

Photo gallery for Hotel Palacio Muñatones

Front of property
Interior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Beach shuttle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Barrio San Julian, 61, Muskiz, 48550
  • Place, Dunas de La Arena
    ‪2 min drive‬
  • Place, Cala del Socorro
    ‪3 min drive‬
  • Place, Cala del Resguardo
    ‪3 min drive‬
  • Airport, Bilbao (BIO)
    ‪32 min drive‬

Room options

View all photos for Comfort Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Housekeeping, Garden Area

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Single Room, Housekeeping, Garden Area

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express Bilbao by IHG
Derio
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is AU$182
includes taxes & fees
31 May - 1 June
Holiday Inn Express Bilbao by IHG

About the area

Muskiz

Located in Muskiz, Hotel Palacio Muñatones is on the riverwalk, a 3-minute drive from La Arena Beach and 10 minutes from Port of Bilbao. .This family-friendly hotel is 8 mi (12.8 km) from Classic Car Museum and 9.8 mi (15.7 km) from Santa Maria Church.

What's nearby

  • Dunas de La Arena - 2 min drive - 1.8 km
  • Cala del Socorro - 3 min drive - 2.5 km
  • Cala del Resguardo - 3 min drive - 2.5 km
  • Port of Bilbao - 11 min drive - 8.5 km
  • San Mames Stadium - 21 min drive - 22.2 km

Getting around

  • Muskiz Station - 3 min drive
  • Portugalete Metro Station - 10 min drive
  • Bilbao Airport (BIO) - 25 min drive

Restaurants

  • ‪Bar Donibane - ‬20 min walk
  • ‪Restaurante Aparkabisa - ‬10 min drive
  • ‪Pizzería Aritxa - ‬3 min drive
  • ‪Restaurante Meatzari - ‬3 min drive
  • ‪Waitaki - ‬3 min drive

About this property

Hotel Palacio Muñatones

Hotel Palacio Muñatones offers 13 accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 13 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Palacio Muñatones has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Health club
  • Mini golf
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Art Deco architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Separate dining area

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in from 1:00 PM - 11:30 AM and 8:00 AM - 10:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 5.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Palacio Muñatones Muskiz

Hotel Palacio Muñatones

Palacio Muñatones Muskiz

Palacio Muñatones

Hotel Palacio Muñatones Hotel

Hotel Palacio Muñatones Muskiz

Hotel Palacio Muñatones Hotel Muskiz

Hotel Palacio Muñatones Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 37 out of 78 reviews
Rating 6 - Okay. 6 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a one night stay before catching the ferry home. Our original hotel cancelled our reservation ( no reason given) and this one was arranged by hotels.com as an alternative. Having read the reviews I wasn’t really looking forward to the last night of our holiday and I was proved right. Check in was difficult as the manager struggled with the booking system. We weren’t shown to the room which was very basic with no air conditioning. The parking area had been taken over by a fun fair and although we did find an alternative it was stressful. One good thing was the beer garden which was a shady place to sit. I would think carefully about booking this hotel and Hotels.com need to assess whether to keep recommending it on their site especially for the price charged.
Stayed 1 night in Jun 2025

6/10 Okay

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not a great location

It’s a modern hotel with nice style and nice decor. It has very safe gated car park which was great for my motorbike. Breakfast was a nice simple buffet. It is used a lot for overnight stays before catching the ferry. There are no restaurants or shops nearby. The downside is the location which overlooks a smelly refinery that makes the whole area unpleasant. I stayed 2 nights and while it’s a nice Hotel internally I doubt I’ll stay there again
Stayed 2 nights in Apr 2025

10/10 Excellent

Mairead

Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is OK for a one night stay in order to take the ferry next day. The hotel was clean and the room was comfortable enough. Unfortunately it is right next to an oil refinery which polutes the atmosphere. On a very warm night we were unable to leave the window open because of this.
Stayed 1 night in Jul 2024

6/10 Okay

christopher

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Good, except the mattress.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely family run hotel, sensitively restored to a high standard in a small residential area just outside Muskiz. Friendly and helpful staff. Rooms are beautifully furnished. Although it is advertised as having a restaurant, it does not serve evening meals and we were directed to the local town which was very run down and although there were a few bars open, none served food and the restaurants we found were all closed. The factory referred to in other posts is in fact a massive oil refinery supplying 11,000 l oil daily and is a massive blot on the landscape. Though we could not see it from our room, nor does it produce any significant noise or fumes, it is hard to ignore.
Stayed 1 night in May 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Industrial landscape but convenient

Like many other reviews, this hotel is in a great location for a one night stay before the ferry. But, the oil refinery outside the window isn’t great!!
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location for ferry port.

Good location if catching the ferry for Bilbao with a lovely beach and restaurants 5 minutes drive away. Hotel was very comfortable and nicely decorated. Continental breakfast was good and varied. Refinery is a bit of an eyesore during the day but as it was a quick stopover it didn't worry us and at night it looked quite nice all lit up.
Stayed 1 night in Oct 2023

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good although view from bedroom window of vast industrial complex not great
Stayed 1 night in Oct 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2023

8/10 Good

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff, but they knew little english so we had to speak in broken languages
Stayed 1 night in Sep 2023

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, bad location

Lovely, clean, ambient hotel with a friendly service, but right next to a noisy and smelly factory plant right out of the window
Stayed 1 night in Sep 2023

8/10 Good

P.BH.

Stayed 1 night in Aug 2023

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stop

Excellent location for Bilbao Ferry Port, interesting building, Good Breafkast everyone very helpful. Positioning of hotel next to Oil Refinery not so good with a constant hum from the machinery. Good overnight stop.
Stayed 1 night in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Sean

Stayed 1 night in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, excellent staff and service. The room was very comfortable and clean. Comfy bed. Wouldn’t hesitate to stay again and recommend.
Stayed 1 night in May 2022

8/10 Good

Mary

Stayed 1 night in May 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely cabin room

We had one of the outside cabin rooms which was lovely - nicely decorated & very clean. The hotel is well located for access to the port & the town, but still quiet. The downside of this location is the oil refinery right next door but as the cabins face in to the garden area it’s not a problem. In fact it’s quite spectacular at night when it’s all lit.
Stayed 1 night in Oct 2021

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort

Convenient for the Bilbao ferry terminal

The hotel is convenient for sailing from Bilbao ferry terminal, but is next to an industrial suburb, so the outlook is not great. Hotel is friendly and adequately appointed. The staff speak no English but somehow communication is achieved. The breakfast was fine, the dinner very simple with a choice of only two main dishes, but adequate and reasonably priced.
Stayed 1 night in Oct 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couple and in the hotel beautifully finished tasteful modern right on the coast ideal. Off on your way to the ferry
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building. Cute quirky rooms. Clearly quality with marble shower. Super friendly member of staff. Thought breakfast little expensive for continental but adequate. Would recommend
Stayed 1 night in Jul 2021