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The Queens Head Hotel Self Check In

3.0 star property

Photo gallery for The Queens Head Hotel Self Check In

Front of property
Double Room
Iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, towels
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
6 Sandgate, Northumberland, Berwick-upon-Tweed, England, TD15 1EP
  • Place, Berwick-upon-Tweed Town Hall
    ‪3 min walk‬
  • Place, Old Bridge
    ‪3 min walk‬
  • Place, Berwick-upon-Tweed Barracks and Main Guard
    ‪7 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

8.4 out of 10
Very good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Berwick-upon-Tweed

Located in Berwick-upon-Tweed, The Queens Head Hotel Self Check In is just steps from Old Bridge and 3 minutes by foot from Berwick-upon-Tweed Town Hall. .This hotel is 0.3 mi (0.5 km) from Berwick-upon-Tweed Barracks and Main Guard and 5 mi (8.1 km) from Chain Bridge Honey Farm.

What's nearby

  • Berwickshire Coastal Path - 1 min walk - 0.2 km
  • Berwick-upon-Tweed Town Hall - 3 min walk - 0.3 km
  • Old Bridge - 3 min walk - 0.3 km
  • Lions House - 6 min walk - 0.5 km
  • Berwick-upon-Tweed Barracks and Main Guard - 7 min walk - 0.7 km

Getting around

  • Berwick-Upon-Tweed Station - 13 min walk

Restaurants

  • ‪Limoncello - ‬1 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪The Leaping Salmon - ‬5 min walk
  • ‪Amran's - ‬2 min walk
  • ‪Northern Soul Kitchen - ‬3 min walk

About this property

The Queens Head Hotel Self Check In

The Queens Head Hotel Self Check In offers 6 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 26-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 6 guestrooms featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and bike storage.
Featured amenities include express check-out and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle storage

Family friendly

  • DVD player

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1765
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: GBP 20.00

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per stay (maximum GBP 20 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per stay (maximum GBP 20 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Head Hotel Berwick-upon-Tweed

Queens Head Berwick-upon-Tweed

Queens Head BerwickuponTweed

Queens Head Hotel Hotel

Queens Head Hotel Berwick-upon-Tweed

Queens Head Hotel Hotel Berwick-upon-Tweed

The Queens Head Hotel Self Check In Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 219 reviews
Rating 8 - Good. 58 out of 219 reviews
Rating 6 - Okay. 23 out of 219 reviews
Rating 4 - Poor. 9 out of 219 reviews
Rating 2 - Terrible. 7 out of 219 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and warm too .Lovely breakfast hamper ,will definitely stay again
Stayed 2 nights in Feb 2026

6/10 Okay

Alistair

Stayed 1 night in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
Room very clean, location excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in, great location, exceptionally friendly staff
Stayed 3 nights in Jan 2026

8/10 Good

Marion

Liked: Cleanliness, amenities
This historic hotel has loads of character and is a marvellous central location. I would suggest that it needs some decorative TLC but my room was large and with 2 huge floor to ceiling windows that looked out onto the main street. Room and ensuite were very clean and the bed was very comfortable. I met some of the hospitality staff and they were welcoming and cheerful. I would definitely return.
Stayed 4 nights in Dec 2025

6/10 Okay

Angus

Liked: Cleanliness
Disliked: Staff & service, amenities
Its a strange feeling as its an unmanned hotel which I was not expecting, so nobody is there at all leaving you feeling very out of the loop. The orange juice was way passed its sellby date and made me feel quite ill. They let me check in a bit early for a small additional fee which was very helpful
Stayed 1 night in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
The room was basically just dirty, dust on everything, carpets hadn’t been vacuumed, the bathroom floor was dirty. When I arrived there were no lights in the bedroom apart from lamp which also affected the bathroom this was somehow resolved after a few hours.
Stayed 1 night in Dec 2025

8/10 Good

Allan

Liked: Amenities
Self check in was easy, unexpected great breakfast hamper, room was good for an overnight stay, really quite and a good location
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Disliked: Staff & service, amenities
No staff at all present
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick.
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Nice place 👌
Stayed 1 night in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
The room was nice and clean the en-suite excellent and the breakfast hamper a nice treat as I had a very early start.
Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 2 nights in Nov 2025

10/10 Excellent

stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room And nice breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The bed was comfortable, was missing staff at 4 when I arrived and the milk in my room was off so I wasn’t able to have a coffee or breakfast
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No staff, room not cleaned. Access by combination lock into an empty hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Amenities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked about this hotel. I have sent a letter to your customer services department explaining the problems I had with the Queen's Head in Berwick upon Tweed,
Stayed 1 night in Oct 2025

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Berwick

Nice little hotel that is basically a B&B. No one staffs the front desk -- you enter with a door code that is sent by the hotel. System worked fine. Hotel is in a good location, near the water and the wall, about 12-15 min from the railway station. Breakfast was fine, although not stellar. Room and dining area were clean. We would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and the facilities of the room are outstanding comfortable bed. The breakfast was amazing freshly cooked by heather who also takes your order. Good choice of cereal, fresh fruit yoghurt and toast. Then to follow a full cooked breakfast
Stayed 1 night in Oct 2025

4/10 Poor

Shane

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel was very well worn. The carpets were stained and looked filthy. The smell was very stale and old.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a little bizarre to ‘check yourself in’ to a hotel and I’m sure in the winter months it might feel even more strange BUT everything had been thought about. The room was clean and well equipped, comfortable bed and breakfast was delicious. Communication by text told you everything you needed to know ….a very nice stay
Stayed 1 night in Sep 2025