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Comfort Hotel Bernau

3.0 star property

Photo gallery for Comfort Hotel Bernau

Room
Exterior
Restaurant
Bathroom
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
Zepernicker Chaussee 39, Bernau bei Berlin, Brandenburg Region, 16321
  • Place, St. Marien Church
    ‪5 min drive‬
  • Place, Alexanderplatz
    ‪43 min drive‬
  • Place, Brandenburg Gate
    ‪50 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪65 min drive‬

Room options

View all photos for Double Room, Accessible, Private Bathroom

Room

Double Room, Accessible, Private Bathroom

7.8 out of 10
Good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Room

Triple Room, Private Bathroom

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Superior Double Room, Private Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 379 reviews
The price is AU$130
includes taxes & fees
31 May - 1 June
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About the area

Bernau bei Berlin

With a stay at Comfort Hotel Bernau in Bernau bei Berlin, you'll be within a 5-minute drive of St. Marien Church and Barnim Nature Park. .This hotel is 15 mi (24.1 km) from Alexanderplatz and 7.2 mi (11.6 km) from Brandenburgklinik Berlin-Brandenburg.

What's nearby

  • St. Marien Church - 5 min drive - 1.7 km
  • Alexanderplatz - 43 min drive - 27.1 km
  • Brandenburg Gate - 50 min drive - 29.5 km
  • Potsdamer Platz - 51 min drive - 30.2 km
  • Messe Berlin - 57 min drive - 43.5 km

Getting around

  • Bernau (b Berlin) Station - 3 min drive
  • Bernau-Friedenstal S-Bahn - 12 min walk
  • Berlin (BER-Brandenburg) - 63 min drive

Restaurants

  • ‪Tokyo To Hanoi - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Star - ‬19 min walk
  • ‪Rissani-Imbiss - ‬19 min walk
  • ‪Märkisch Edel Bäckerei-Café - ‬20 min walk

About this property

Comfort Hotel Bernau

Comfort Hotel Bernau offers 48 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 guestrooms.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include complimentary wired internet access, a computer station, and multilingual staff. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Comfort Bernau

Comfort Bernau Bernau Bei Berlin

Comfort Hotel Bernau

Comfort Hotel Bernau Bernau Bei Berlin

Comfort Hotel Bernau Hotel

Comfort Hotel Bernau Bernau bei Berlin

Comfort Hotel Bernau Hotel Bernau bei Berlin

Comfort Hotel Bernau Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 136 reviews
Rating 8 - Good. 59 out of 136 reviews
Rating 6 - Okay. 21 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 4 out of 136 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ankit

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel, but stuck in 1980!

Stayed 1 night in Jul 2025

10/10 Excellent

Renate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Veysel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 7 nights in Sep 2023

2/10 Terrible

Jeremy

Disliked: Staff & service
Staff was very unprofessional and unavailble when one would expect them most.
Stayed 1 night in Mar 2023

10/10 Excellent

Igor

Stayed 1 night in Aug 2022

6/10 Okay

Saira

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Did not like there was no air conditioning and bathroom fixtures were not sturdy. The door was also difficult to open. Also very difficult with no elevator especially if you have suitcases.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant overnight stay in Bernau bei Berlin

A great little hotel that is perfect for a stop-off if you're travelling through Germany or visiting Bernau bei Berlin. Although the hotel looks like it hasn't been updated since the 80s, the rooms are clean and comfortable with plenty of space. The breakfast buffet is lovely with plenty of options on offer. The staff were also very friendly and accommodating. Additionally, there is an Aldi next door, which is very handy if you need to pick up any additional items for your trip. My only criticism would be the pillows, which were far too soft for my liking, but that's just my personal preference.
Stayed 1 night in Apr 2022

8/10 Good

Chloe, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel thats good value for money.

The hotel was very convenient and parking and breakfast was free so it was good value for money!

8/10 Good

Ee Ee, Singapore

Liked: Cleanliness, staff & service

OK！

The room is big and the breakfast is good, the lady in the receiption very helful and kind. Although near train station (about 15 minutes walk), but quite far from the city.

8/10 Good

Mark, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly hotel in Bernau

This is not a fancy hotel, but Bernau isn't a fancy town, and unless you have specific business there, probably not much of a reason for a tourist to be there anyway. That said, I do have to go there every few months, and this is always a very clean and comfortable hotel, and the staff is always very friendly. An adequate breakfast and hi-speed internet are included in the rate. The location is a bit remote, 1 km or so from the center of town where there are a couple decent restaurants.

10/10 Excellent

Stina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sauber
Stayed 1 night in Dec 2025

10/10 Excellent

Hemn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt mycket bra allt mycket bra
Stayed 2 nights in Dec 2025

8/10 Good

Kirsten Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Im Bad war das Licht defekt, ich hatte das an der Rezeption gemeldet. Aber wurde nicht repariert Schade ich habe dann zwei Tage im Dunkeln geduscht.
Stayed 1 night in Nov 2025

8/10 Good

Heiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities
Service
Stayed 1 night in Nov 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service
Jättedåligt WiFi. Det gick knappt att använda. Kopplade bort det och använder telefonens surf.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank, Wesseling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Oct 2025

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities

Minimale Mängel

Wasserkocher, Milch, Zucker, Löffel, Tasse … alles vorhanden, nur der Kaffee / lösliche Kaffee nicht. Keine Steckdosen am Bett, heutzutage muss es Standard sein
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Gutes Hotel, nettes Personal

Die Zimmer sind großzügig geschnitten. Das Bad mit Dusche ebenfalls. Das Frühstücksbuffet war ausgiebig und es wurde immer wieder nachgefüllt. Super Service und sehr freundlicher Mitarbeiter! Check In ist bis 23 Uhr möglich. Frühstück gibt es von 6 bis 10 Uhr. Check Out bis 11 Uhr. Leider war das Bad nicht so sauber, wie wir es aus anderen Hotels dieser Klasse gewohnt sind. Ansonsten war es eine gute Entscheidung, dort zu übernachten, da es sehr nah an Berlin grenzt.
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, room comfort

En enkelt overnatning

Der var mulighed for mad i området til af. Sengene var godt brugte.
Stayed 1 night in Jul 2025

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Detlef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gerne wieder

okay für 3 Sterne
Stayed 1 night in Jul 2025

2/10 Terrible

Jörg

Disliked: Staff & service
Stayed 1 night in Jun 2025