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The Spa Hotel

4.0 star property

Photo gallery for The Spa Hotel

Terrace/patio
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers
Lobby
Indulgent Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Assembly Hall Theater
    ‪18 min walk‬
  • Place, Groombridge Place
    ‪7 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Cosy Double

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Deluxe double room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe double room

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

Solo Traveller

Solo Traveller

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe Double Room Single Use

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

  • Sleeps 1
  • 2 Twin Beds

View all photos for Spacious Double Room

Spacious Double Room

Spacious Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

Feature Room

Feature Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

Indulgent Room

Indulgent Room

  • Sleeps 2
  • 1 King Bed

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About the area

Royal Tunbridge Wells

With a stay at The Spa Hotel in Royal Tunbridge Wells, you'll be a 2-minute walk from Tunbridge Wells Golf Club and 13 minutes by foot from Pantiles. .This spa hotel is 11.7 mi (18.8 km) from Hever Castle and Gardens and 0.8 mi (1.2 km) from Trinity Theatre.

What's nearby

  • Pantiles - 12 min walk - 1.1 km
  • Tunbridge Wells Museum and Art Gallery - 16 min walk - 1.4 km
  • Assembly Hall Theater - 18 min walk - 1.5 km
  • Groombridge Place - 7 min drive - 6.2 km
  • Hever Castle and Gardens - 21 min drive - 17.9 km

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Pantiles Tap - ‬13 min walk
  • ‪Smith & Western - ‬14 min walk

About this property

The Spa Hotel

Hotel in Royal Tunbridge Wells with a health club and a sauna
The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at The Orangery Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Reviews

The Spa Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1010 reviews
Rating 8 - Good. 305 out of 1010 reviews
Rating 6 - Okay. 85 out of 1010 reviews
Rating 4 - Poor. 32 out of 1010 reviews
Rating 2 - Terrible. 9 out of 1010 reviews

Reviews

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So nice they booked it twice

Booked as a treat for my brother, wife and baby. They liked it so much they booked a second night!
Stayed 1 night in Jul 2025

10/10 Excellent

Suraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the hotel. The breakfast was lovely and the swimming pool was great.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
The room was nice but no cell phone charging .
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Tunbridge Wells Lovely room Breakfast was very good Easy to walk into town
Stayed 1 night in Jul 2025

2/10 Terrible

Jakir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with the state of the hotel and the attitude from the reception staff. £225 for a single night for this hotel is a rip off. We have been given an attic room which needs to be accessed via various staircases. When requested for a change of room, the reception staff had a blunt No with an excuse “Hotel if fully Booked”. I did not feel this was the case as the footfall was quiet on a busy hour such as dinner time/breakfast. Inside the room we felt claustrophobic and Bathroom was dirt too. The facilities were inadequate and not sure how it is a 4 start hotel. Their swimming pool, gym, steam room are open for public and smelt rotten. I have never felt so ripped off by a hotel ever. Will never visit them again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was lovely but the beds are incredibly uncomfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Rosalind

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was spacious but needs refurbishing.. Curtains didnt fit properly and bathroom looking a bit tired.
Stayed 3 nights in Jul 2025

10/10 Excellent

John Philip

Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice stay.
Stayed 2 nights in Jul 2025

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanest hotel I've ever stayed in.

This is the cleanest hotel I've ever stayed in. Our room with spectacular, the staff were helpful and efficient. The bar food was excellent. The spa area was small the pool was lovely but the sauna in the ladies was too hot and there was bernwood where it was too hot. The service for breakfast was excellent but the food was poor the fruit was fizzy, the hash browns black pudding and bacon were all hard and overcooked. The pot of tea was. There was a festival on which detracted from the peace of the weekend but I should imagine if you went when there wasn't a music festival one it would be very tranquil it would be nice to be told about events such as that before you go because we were hoping for a tranquil weekend.
Stayed 1 night in Jul 2025

10/10 Excellent

Calum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Amazing hotel, I'm treated very well here. Staff are amazing, rooms are super clean, and well stocked with supplies. I stay here often and keep coming back, it's a great place to stay.
Stayed 3 nights in Jul 2025

4/10 Poor

michael

Disliked: Cleanliness, room comfort

I left more tiered than i arived.

The room was a little frayed around the edges with scum on the glass door of the shower and paint chipping on the bath pannel. The fan in the bathroom sounded like it also wanted to take off. After having a shower i was horrified to find a long brown stain on my towel. As per house keeping rules i put the towel in the bath to request it be changed. After voulenteering at Sissinghurst house and gardens for the day i retuned to the room and the towel had not been replaced.... i had to go down to the front desk after a hard days gardening to request one. Both nights also as the bedroom was situated above the kitchen i awoke at 3am as the aircon couldnt keep up with what i believe must be the begining of breakfast service prep. I spoke to the member of staff on the desk when checking out about the issues i had and she was very dismisive and said i should have come to the desk during my stay and asked for a fan... I did speak to someone and found this response a cop out.
Stayed 2 nights in Jul 2025

6/10 Okay

Beajan

Liked: Amenities
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked in room 314, which makes a change from many other hotels.
Stayed 1 night in Jun 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to dtay

Great hotel. Lovely room. Variety of tea/ coffee/hot chocolate. Bottled water. Nice individual toiletries,shampoo/ shower gel/ body lotion. Would definitely recommend
Stayed 1 night in Jun 2025

6/10 Okay

Irene

Liked: Cleanliness, property conditions & facilities, room comfort

No atmosphere

The hotel is in lovely surroundings. It was ok but I wouldnt stat again. The overall stay was average and not very exciting. Roadworks at 8 am just across from our room . Quite a lot of young ine perienced staff .
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

This hotel is beautiful. We were upgraded to an Indulgent Room which was huge and very well appointed. Seating area as well as huge, comfortable bed. The bathroom was also huge with a free standing bath. We are in the bar on one night as we preferred that menu to Orangerie restaurant menu. George the barman was great and later in the evening gave us a tour and told us some of the history of the lovely building. Breakfast was nice, good buffet selection but the full English was disappointing, streaky bacon is not usual, black pudding was hard and the hash brown was missing. The staff were lovely though. Although the room was lovely the downside was the air-con was not at all effective and being in the 3rd floor during a hot spell it became uncomfortable. In all we would definitely stay again if we were in the area.
Stayed 2 nights in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Check-in was efficient room was on top floor within the roof, access from lift to room can be awkward as there are multiple steps. Room with single bed, mattress was bit soft but okay ensuite was good size shower was okay. Breakfast menu n food was good.. service was unclear whether it was self buffet or table service. Had to wait over 15mins before asked for Tea or coffee. Staff need better training.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodie

Stayed 1 night in Jun 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one night stay, hotel was very clean and nice atmosphere.
Stayed 1 night in Jun 2025