8/10 Good
Shannon
26 Mar 2025
Liked: Cleanliness, staff & service
The test of any service provider js not "did everything go right," but how well they reponded when things went wrong.
After a very long travel day, we (family of 5) arrived to learn the Best Western had overbooked and our 3 rooms had been given away. However, the manager had arranged a nearby 3 bedroom vacation rental, offered us a discount at dinner, free shuttle service throughout our stay, and complimentary breakfast in the morning.
The vacation rental suite was new, spacious peaceful, and private. While I cant give a full review of thw Best Western, I can say that the staff care about their guests and will male every effort to ensure a good stay.
Shannon
Stayed 1 night in Mar 2025